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Microsoft MD-102 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Optimize endpoint operations by using automation, monitoring, and reporting	10-15%	- Monitor and optimize health 1. Monitor endpoint performance by using Endpoint Analytics, including proactive remediations, device health scores, and app startup performance 2. Analyze endpoint reliability and user experience scores, including startup performance, restart frequency, and application reliability metrics 3. Monitor tenant health and Intune service communications, including service health dashboards, Message Center notifications, and operational baselines 4. Configure alerts and notifications for policy and compliance changes, including compliance drift, enrollment failures, and configuration conflicts 5. Implement reporting and data visibility in Microsoft Intune, including customized reports and filters, workbooks, dashboards, and reporting data exports 6. Configure and manage proactive remediation scripts, including detecting and fixing common device issues and scheduling remediation runs - Automate management tasks 1. Analyze device performance by using Security Copilot agents in Intune 2. Review and respond to Security Copilot agent recommendations to make management decisions 3. Investigate threats identified by Security Copilot agents in Intune 4. Automate Intune management tasks by using PowerShell and Microsoft Graph 5. Extend device compliance by using PowerShell
Topic 2: Prepare infrastructure for devices	20-25%	- Add devices to Microsoft Entra ID 1. Join devices to Microsoft Entra ID 2. Choose an appropriate device join type, including device registration and Microsoft Entra join 3. Plan and implement groups for devices in Microsoft Entra ID, including dynamic group membership rules 4. Manage the membership of local groups on Windows devices by using Intune 5. Implement and manage Windows Local Administrator Password Solution (Windows LAPS) by using Microsoft Intune and Microsoft Entra ID 6. Register devices to Microsoft Entra ID 7. Configure Windows Hello for Business by using Intune
Topic 3: Manage and secure applications	15-20%	- Plan and implement app protection and app configuration policies 1. Plan and implement app protection policies for managed and unmanaged (BYOD) devices by using Microsoft Intune 2. Plan and implement app configuration policies for managed apps and managed devices 3. Implement Microsoft Entra Conditional Access policies for app protection policies - Deploy and update apps 1. Monitor app deployment status and troubleshoot installation failures by using Microsoft Intune 2. Deploy apps from platform-specific app stores by using Intune, including Apple Volume Purchase Program and Google Play 3. Deploy apps by using Intune, including Win32, line-of-business, and Microsoft Store apps 4. Configure policies for Office apps by using Microsoft Intune or the Microsoft 365 Apps admin center 5. Deploy Microsoft 365 Apps by using Intune 6. Manage Microsoft 365 Apps by using the Microsoft 365 Apps admin center 7. Configure Quiet Time policies for Android and iOS apps 8. Prepare applications for deployment by using Intune 9. Deploy Microsoft 365 Apps as part of a Windows Autopilot deployment, including the Office Deployment Tool or Microsoft Intune
Topic 4: Manage and maintain devices	25-30%	- Plan and implement device configuration profiles 1. Target a profile by using assignment filters and enrollment time grouping 2. Create device configuration profiles for Windows devices, including importing ADMX files and using Group Policy analytics 3. Create device configuration profiles for specialty devices, including Teams Rooms, HoloLens 2, and Zebra 4. Create device configuration profiles for Android devices 5. Create device configuration profiles for iOS/iPadOS devices 6. Create device configuration profiles for macOS devices - Deploy and upgrade Windows clients by using cloud-based tools 1. Apply a device name template by using Windows Autopilot 2. Provision and configure Windows 365 Cloud PCs by using Intune, including provisioning policies, network connections, and image management 3. Choose between Windows Autopilot deployment modes, including user-driven, pre-provisioning, and self-deploying 4. Choose between Windows Autopilot deployment profiles and device preparation policies 5. Implement Windows Backup and Restore by using Intune 6. Plan and implement device upgrades for Windows 11 by using Intune 7. Implement Windows client deployment by using Windows Autopilot 8. Create an Enrollment Status Page (ESP) - Implement Intune Suite add-on capabilities 1. Implement Microsoft Tunnel for Mobile Application Management, including Tunnel Gateway, MAM device support, and tunnel monitoring 2. Configure Microsoft Intune Remote Help 3. Plan and implement Microsoft Cloud PKI, including cloud-based PKI, automated certificate issuance, and certificate health monitoring 4. Manage applications by using the Enterprise App Catalog 5. Configure Endpoint Privilege Management, including elevation policies, monitoring elevated actions, and EPM settings 6. Implement Microsoft Intune Advanced Analytics, including anomaly detection, proactive insights, and risk-based policy recommendations - Perform remote actions on devices 1. Rotate BitLocker recovery keys 2. Collect device diagnostics and logs by using Microsoft Intune, including the Troubleshooting blade for user-based diagnostics 3. Perform bulk remote actions 4. Run a device query by using KQL 5. Update Microsoft Defender Antivirus security intelligence 6. Sync, restart, retire, or wipe devices 7. Rotate local administrator passwords
Topic 5: Protect devices	15-20%	- Configure endpoint security 1. Create and manage disk encryption policies by using Microsoft Intune, including BitLocker recovery keys, user self-service recovery, and encryption compliance monitoring 2. Create firewall policies by using Microsoft Intune 3. Plan and implement security baselines by using Microsoft Intune 4. Configure App Control for Business policies by using Microsoft Intune 5. Configure Attack surface reduction policies by using Microsoft Intune, including Zero Trust principles for endpoint protection 6. Integrate Intune with Microsoft Defender for Endpoint, including EDR policies, endpoint threat investigation, and incident triage 7. Create antivirus policies by using Microsoft Intune 8. Onboard devices into Microsoft Defender for Endpoint - Manage device updates 1. Plan for device updates by using Intune 2. Create and manage update policies for iOS/iPadOS and macOS devices by using the Settings Catalog in Microsoft Intune 3. Manage Android updates by using configuration profiles or firmware-over-the-air deployments 4. Create and manage update rings, feature updates, and quality updates for Windows devices by using Intune 5. Configure Windows client Delivery Optimization by using Intune 6. Implement Windows Autopatch and configure Hotpatch policies 7. Monitor device updates by using Intune

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Microsoft Managing and Securing Microsoft 365 Endpoints by using Intune Sample Questions (Q169-Q174):

NEW QUESTION # 169
You have a Microsoft 365 subscription that contains two users named User1 and User2. You need to ensure that the users can perform the following tasks:
* User1 must be able to create groups and manage users.
* User2 must be able to reset passwords for no administrative users.
The solution must use the principle of least privilege.
Which role should you assign to each user? To answer, drag the appropriate roles to the correct users. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Microsoft 365 or Office 365 subscription comes with a set of admin roles that you can assign to users in your organization using the Microsoft 365 admin center. Each admin role maps to common business functions and gives people in your organization permissions to do specific tasks in the admin centers1.
To ensure that User1 can create groups and manage users, you should assign the User Administrator role to User1. This role allows User1 to create and manage all aspects of users and groups, including resetting passwords for non-administrative users1.
To ensure that User2 can reset passwords for non-administrative users, you should assign the Helpdesk Administrator role to User2. This role allows User2 to reset passwords, manage service requests, and monitor service health for non-administrative users1.

NEW QUESTION # 170
You are creating a device configuration profile in Microsoft Intune.
You need to configure specific OMA-URI settings in the profile.
Which profile type should you use?

A. Identity protection
B. Custom
C. Device restrictions (Windows 10 Team)
D. Device restrictions

Answer: B

Explanation:
Windows client custom profiles use Open Mobile Alliance Uniform Resource Identifier (OMA-URI) settings to configure different features. These settings are typically used by mobile device manufacturers to control features on the device.
Reference:
https://docs.microsoft.com/en-us/mem/intune/configuration/custom-settings-windows-10

NEW QUESTION # 171
You have a Microsoft 365 subscription.
You need to enable passwordless authentication for all users. The solution must meet the following requirements:
* Users in the research department cannot use mobile devices and must authenticate from unmanaged Linux devices by using an alternative method.
* To access services, users in the sales department must authenticate by using their mobile phone.
* Administrative effort must be minimized.
Which authentication method should you use for each department? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
A screenshot of a computer Description automatically generated

NEW QUESTION # 172
You have a Microsoft 365 E3 subscription
You need to recommend a Microsoft Intune solution to manage certificate based authentication for Wi Fi and VPN connections The solution must support certificate lifecycle management.
What should you include in the recommendation? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

NEW QUESTION # 173
Which devices are registered by using the Windows Autopilot deployment service?

A. Device1 and Device3 only
B. Device3 only
C. Device1, Device2, and Device3
D. Device1 only

Answer: A

Explanation:
Scenario: Windows Autopilot Configuration
Assignments
Included groups: Group1
Excluded groups: Group2
Device1 is member of Group1.
Device2 is member of Group1 and member of Group2.
Device3 is member of Group1.
Group1 and Group2 have a Membership type of Assigned.
Exclusion takes precedence over inclusion in the following same group type scenarios.
Reference: https://learn.microsoft.com/en-us/mem/intune/apps/apps-inc-exl-assignments
Topic 3, Contoso Ltd, Case 2
Overview
Contoso, Ltd, is a consulting company that has a main office in Montreal and two branch offices in Seattle and New York.
Contoso has the users and computers shown in the following table.

The company has IT, human resources (HR), legal (LEG), marketing (MKG) and finance (FIN) departments.
Contoso uses Microsoft Store for Business and recently purchased a Microsoft 365 subscription.
The company is opening a new branch office in Phoenix. Most of the users in the Phoenix office will work from home.
Existing Environment
The network contains an Active Directory domain named contoso.com that is synced to Microsoft Azure Active Directory (Azure AD).
All member servers run Windows Server 2016. All laptops and desktop computers run Windows 10 Enterprise.
The computers are managed by using Microsoft System Center Configuration Manager. The mobile devices are managed by using Microsoft Intune.
The naming convention for the computers is the department acronym, followed by a hyphen, and then four numbers, for example, FIN-6785. All the computers are joined to the on-premises Active Directory domain.
Each department has an organization unit (OU) that contains a child OU named Computers. Each computer account is in the Computers OU of its respective department.
Intune Configuration

Requirements
Planned Changes
Contoso plans to implement the following changes:
* Provide new computers to the Phoenix office users. The new computers have Windows 10 Pro preinstalled and were purchased already.
* Start using a free Microsoft Store for Business app named App1.
* Implement co-management for the computers.
Technical Requirements:
Contoso must meet the following technical requirements:
* Ensure that the users in a group named Group4 can only access Microsoft Exchange Online from devices that are enrolled in Intune.
* Deploy Windows 10 Enterprise to the computers of the Phoenix office users by using Windows Autopilot.
* Monitor the computers in the LEG department by using Windows Analytics.
* Create a provisioning package for new computers in the HR department.
* Block iOS devices from sending diagnostic and usage telemetry data.
* Use the principle of least privilege whenever possible.
* Enable the users in the MKG department to use App1.
* Pilot co-management for the IT department.

NEW QUESTION # 174
......

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