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CIPS L4M5 Exam Syllabus Topics:

SectionObjectives
Negotiation fundamentals- Principles of commercial negotiation
  • 1. Types of negotiation (distributive vs integrative)
    • 2. Definition and purpose of negotiation
      Negotiation planning and preparation- Preparation techniques
      • 1. Information gathering and analysis
        • 2. Setting objectives and targets
          • 3. BATNA and reservation points
            Negotiation strategies and tactics- Approaches to negotiation
            • 1. Collaborative and competitive strategies
              • 2. Tactical behaviours and influence techniques
                • 3. Concession strategies
                  Power, ethics and communication in negotiation- Influencing factors
                  • 1. Ethical considerations in negotiation
                    • 2. Communication and interpersonal skills
                      • 3. Sources of negotiation power

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                        CIPS L4M5 Exam Questions for Authentic Preparation

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                        CIPS Commercial Negotiation Sample Questions (Q60-Q65):

                        NEW QUESTION # 60
                        Which of the following is the purpose of using stakeholder support level scale?

                        Answer: B

                        Explanation:
                        In order to estimate the gap and the progress towards desired level of support, a stakeholder support scale can be used by the procurement internally. The support level scale measures stakeholder commitment. Current support level for the procurement/negotiation objectives should be gained from engagement with key stakeholders. The following is an example of stakeholder support level scale:
                        LO 1, AC 1.1


                        NEW QUESTION # 61
                        A competitive win-lose distributive approach to a negotiation is seeking to:

                        Answer: C

                        Explanation:
                        Reference: CIPS L4M5 Study Guide, Section 1.2 - Approaches to Negotiation


                        NEW QUESTION # 62
                        Which of the following situations would increase a buyer's bargaining power?

                        Answer: D

                        Explanation:
                        When a buyer's purchase represents asignificant portion of a supplier's revenue, it increases the buyer's leverage. The supplier has a vested interest in maintaining the relationship and is more likely to make concessions to preserve the account.
                        "Buyer power increases when the buyer represents a large portion of the supplier's total sales. This dependency increases the buyer's ability to influence terms." (L4M5 Commercial Negotiation, 2nd edition, Section 2.3 - Bargaining Power Analysis)


                        NEW QUESTION # 63
                        Which of the following are examples of variable costs?

                        Answer: C

                        Explanation:
                        Reference: CIPS L4M5 Study Guide, Section 2.2 - Cost and Price Analysis


                        NEW QUESTION # 64
                        Which of the following are most likely to be characteristics of a perfectly competitive market? Select TWO that apply

                        Answer: C,D

                        Explanation:
                        A perfectly competitive market is one with the following features:
                        - There are many firms producing identical or very similar (homogeneous) goods or services
                        - There are no barriers to entry to the market or exit from the market - anyone can enter or leave easily
                        - Both producers and customers have perfect knowledge of the market place, prices, costs of production and influences on demand and supply Under these conditions, the price and quantity will always tend toward equilibrium as any producer that sets a price above equilibrium will not sell anything at all, and any producer that sets a price below a equilibrium will obtain 100% market share in theory. The demand curve is perfectly elastic, which means that it will be horizontal. In a perfectly competitive market, it is difficult to increase profits through pricing, and suppliers instead must focus on their cost structure. As these conditions imply, there are few if any examples of perfectly competitive market.
                        LO 2, AC 2.2


                        NEW QUESTION # 65
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