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SAP C-BCSCX-2502 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Associate - Positioning SAP Business Suite via SAP Customer Experience Solutions
Exam Number:C-BCSCX-2502
Exam Price:$200 USD
Real Exam Qty:30
Available Languages:English
Exam Duration:60 minutes
Certificate Validity Period:SAP certification stays valid for the current solution release
Passing Score:70%
Related Certifications:SAP Certified - Positioning SAP Business Suite
SAP Customer Experience Solutions
Exam Format:Multiple Choice, Scenario-Based, Multiple Response
Sample Questions:SAP C-BCSCX-2502 Sample Questions
Exam Way:Online proctored exam or test center delivery
Pre Condition:Basic understanding of SAP Business Suite and customer experience concepts is recommended
Official Syllabus URL:https://learning.sap.com/certifications

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SAP C-BCSCX-2502 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
Topic 2
  • Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.
Topic 3
  • Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q20-Q25):

NEW QUESTION # 20
Which of the following are solution capabilities of SAP Emarsys?
Note: There are 3 correct answers to this question.

Answer: B,D,E


NEW QUESTION # 21
What can companies who unlock the SAP Customer Experience value potential with Clean Core expect?
Note: There are 3 correct answers to this question.

Answer: A,C,D


NEW QUESTION # 22
How does SAP Service Cloud version 2 help organizations achieve their customer experience targets?

Answer: A


NEW QUESTION # 23
What does Clean Core mean in relation to SAP Customer Experience?

Answer: B


NEW QUESTION # 24
Which of the following are capabilities of SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

Answer: A,C,E


NEW QUESTION # 25
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