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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 18% | - Authentication and access
|
| Topic 2: Channel Strategy | 25% | - User Groups and permissions
|
| Topic 3: Governance and Administration | 20% | - Workspace administration
|
| Topic 4: Migration and Change Management | 5% | - Migration planning
|
| Topic 5: Workflows and Integrations | 12% | - Workflow Builder
|
| Topic 6: Discovery | 20% | - Gather requirements
|
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NEW QUESTION # 31
You are preparing for a consultation with a new client who is interested in adopting Slack. What is the most important information to research about the client's organization beforehand?
Answer: D
Explanation:
Understanding the client's organizational structure, current communication flow, and the collaboration tools they are using is crucial. This information helps in tailoring the Slack solution to their specific needs, addressing any gaps or inefficiencies in their current system.
NEW QUESTION # 32
Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?
Answer: A
Explanation:
The correct answer is an automated welcome bot message that prompts the new employee to complete an introduction workflow, which is then automatically shared with the team. The client wants a warm onboarding experience where employees share fun and useful information with coworkers, and the key word is automated . Option A satisfies both requirements: it initiates the experience through Slack automatically and uses a workflow to collect and distribute the introduction consistently. Option B relies on managers to prompt the employee, which introduces inconsistency and is not fully automated. Option C depends on a manual manager message and asks the employee to post in a company-wide welcome channel, which may be too broad and less targeted than sharing with the employee's team. Option D provides a private welcome but fails to include the employee-sharing component the client requested. Workflow-based onboarding is stronger because it standardizes the experience, reduces manager workload, and makes the new hire's introduction visible in the right collaboration context.
Reference topic: Learning and Enablement - onboarding workflows, automated welcome experiences, Workflow Builder use cases, new-hire enablement, and launch adoption.
NEW QUESTION # 33
An employee has a channel they want to archive.
Which scenario represents the most automated channel archive/unarchive request process?
Answer: C
Explanation:
The correct answer is D . The question asks for the most automated archive/unarchive request process. A channel workflow is the clear automation mechanism because it gives employees a structured request path instead of relying on free-form messages or direct admin intervention. In a well-designed support channel such as #plz-admin , users can open the channel workflows, select the archive/unarchive workflow, provide the required details, and route the request to the appropriate admin or approval process. Option A uses the wrong support-channel pattern and is only a manual message. Option B creates a private dependency on a workspace admin and does not scale. Option C is also manual and the channel name is malformed as #plz admin instead of a clean hyphenated Slack channel name. Option D uses the correct channel naming convention and applies Workflow Builder to standardize intake, reduce admin back-and-forth, and make the archive/unarchive process repeatable.
Reference topic: Channel Strategy - admin request channels, Workflow Builder automation, channel archive process, support-channel naming, and scalable user request management.
NEW QUESTION # 34
A multinational corporation is looking to improve its project management efficiency using Slack.
Which administrative workflow is most appropriate to be migrated and managed within Slack?
Answer: D
Explanation:
Slack excels in facilitating project management tasks such as tracking milestones, team collaboration, and task assignments. This migration would leverage Slack's real-time communication and integration capabilities, making project management more efficient and centralized.
NEW QUESTION # 35
When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?
Answer: A,E,F
Explanation:
The correct answers are A, B, and E . A grid design executive summary should communicate the selected structural model in a way executives and project stakeholders can understand and approve. The first essential element is the recommended workspace structure and access level because that defines who can discover, request, join, or be invited to each workspace. Slack's Enterprise organization documentation defines access levels such as Open, By Request, Invite Only, and Hidden, making access design a core part of grid architecture. Channel recommendations are also required because channels are where work happens; grid design is incomplete without guidance on how collaboration will be organized inside and across workspaces.
Finally, the summary must include grid design benefits and considerations so the client understands the tradeoffs of the selected model. Training recommendations, user analytics, KPIs, and admin processes are important in the broader project, but they belong in enablement, success measurement, and governance deliverables rather than the core executive summary of the grid design.
Reference topic: Grid Design - workspace recommendations, access model, channel strategy alignment, benefits, and design considerations.
NEW QUESTION # 36
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