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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understand generative AI fundamentals | 25-30% | - AI concepts in business context
|
| Topic 2: Draft and analyze business content using AI | 25-30% | - Business document creation
|
| Topic 3: Manage prompts and conversations using AI | 35-40% | - Prompt engineering and interaction management
|
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NEW QUESTION # 27
What is the primary goal of using AI in business?
Answer: C
Explanation:
AI helps businesses improve decision-making by analyzing data patterns and automating repetitive tasks. Rather than replacing human employees entirely, AI is used to optimize workflows and make smarter decisions in areas like customer support, marketing, and supply chain management.
NEW QUESTION # 28
A colleague from another company shares a link to a prompt.
When you select the link, you receive the following response: "Prompt not found. Sorry, it looks like the prompt is no longer available." What is a possible cause of the response?
Answer: C
Explanation:
Microsoft 365 Copilot operates within the security, compliance, and identity boundaries of a Microsoft 365 tenant. Shared prompts, prompt links, and Copilot artifacts are governed by organizational access controls and tenant isolation. If a prompt is created and shared from outside your organization, cross-tenant access may not be supported depending on the sharing configuration and administrative policies.
When a user attempts to open a prompt that resides in another organization's tenant without proper cross- tenant sharing permissions, Copilot cannot locate or validate the resource within the user's own environment.
As a result, the system displays a "Prompt not found" message.
Option B would typically result in an access or permissions error rather than the prompt being unavailable entirely. Sensitivity labels and scheduled prompts do not inherently cause a "not found" error. Therefore, the most likely cause is that the prompt exists outside your organization's tenant boundary and is not accessible to you.
NEW QUESTION # 29
You are a merchandiser who is planning for the upcoming season.
You prompt Microsoft 365 Copilot to suggest which products to stock based on historical sales data. Without reviewing the suggestions or checking current market trends, you place a large order based solely on the output of Copilot.
What is this an example of?
Answer: C
Explanation:
This scenario is an example of overreliance . Microsoft's AI guidance highlights that Copilot is an assistive tool that can accelerate analysis and drafting, but users remain responsible for validating outputs-especially for high-impact business decisions. Overreliance occurs when someone treats AI output as authoritative and acts on it without applying judgment, cross-checking sources, or validating against current conditions.
Here, the merchandiser uses Copilot to generate stocking recommendations from historical sales data, then places a large order without reviewing the suggestions or incorporating current market trends. Even if the historical data is accurate, demand can shift due to seasonality changes, competitor actions, pricing, supply constraints, macroeconomic factors, or new product launches. Copilot's recommendations should be treated as a starting point for decision-making, not the final decision.
Option A (verification) is the opposite behavior-checking accuracy before acting. Option C (fabrication) would involve Copilot inventing facts; the prompt doesn't indicate fictional data, only unvalidated reliance.
Option D (prompt injection) involves malicious instructions embedded in content to manipulate the model, which is not described here.
Therefore, the best answer is overreliance .
NEW QUESTION # 30
You are a medical researcher.
You need to ensure that Microsoft 365 Copilot responds to you in a professional manner that is appropriate to your field.
What is the best approach to achieve the goal? More than one answer choice may achieve the goal. Select the BEST answer.
Answer: A
Explanation:
You can use the Custom instructions feature to tailor Microsoft 365 Copilot's behavior specifically for the medical or healthcare field. By configuring these settings, you ensure Copilot adopts a specific persona, tone, and formatting style across all your interactions without needing to repeat those requirements in every prompt.
How to Configure Custom Instructions
1. Access Settings: In the Microsoft 365 Copilot Chat interface (web, Teams, or Outlook), click the three dots (...) or the gear icon in the top-right corner.
2. Navigate to Personalization: Select Settings, then go to the Personalization tab.
3. Edit Instructions: Find the Custom instructions tile and select Edit instructions.
4. Define Your Field: Fill in the two main fields:
4a. What would you like Copilot to know about you?: Enter your role (e.g., "I am a clinical researcher" or "I am a general practitioner") and your area of expertise.
4b. How would you like Copilot to respond?: Specify the medical tone (e.g., "Use formal medical terminology," "Always provide citations from peer-reviewed sources," or "Format summaries as clinical SOAP notes").
5. Save: Select Save instructions to apply these preferences globally to your Copilot experience.
Reference:
https://support.microsoft.com/en-gb/topic/customize-how-microsoft-365-copilot-responds-to-you-8b826c0d-eb78-493e-a30d-4490ec1c4b9e
NEW QUESTION # 31
You create a Microsoft 365 Copilot notebook and add a file named Process.docx from a local folder.
Yesterday, you updated Process.docx in the local folder.
What will occur when you chat in the notebook?
Answer: B
Explanation:
When you upload a local file to a Microsoft 365 Copilot notebook, Copilot typically creates a copy of that file in your OneDrive for cloud-based processing. Consequently, the chat in the notebook will reference the uploaded version of the file, not the updated local file, meaning changes made locally after the upload will not be reflected in the chat session.
Key details regarding this behavior include:
Version Reference: The notebook uses a "snapshot" or copy of the file at the moment of upload.
Storage Location: Uploaded local files are stored in your OneDrive, essentially creating two separate files-one local and one in the cloud.
Actionable Advice: If you need Copilot to reference the most current version, you must re-upload the updated file.
Alternatives: Linking to files already in OneDrive (instead of uploading local files) allows Copilot to reference the latest version in real-time.
Reference:
https://support.microsoft.com/en-us/topic/get-started-with-microsoft-365-copilot-notebooks-
0775e693-11c6-4d80-8aba-fcc81a737a06
NEW QUESTION # 32
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