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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
  • 1. Customer and stakeholder value
    • 2. Feedback loops and continual improvement
      Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
      • 1. Service validation and testing
        • 2. Business analysis
          • 3. Information security management
            • 4. Architecture management
              • 5. Deployment management
                Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
                • 1. The characteristics of high-velocity IT
                  • 2. Digital technology and digital organizations
                    Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
                    • 1. Optimize and automate
                      • 2. Focus on value
                        Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
                        • 1. Designing and delivering digital products
                          • 2. Operating and improving digital products

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                            Quiz ITIL-4-HVIT - ITIL 4 Specialist: High-Velocity IT Perfect Questions Pdf

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q77-Q82):

                            NEW QUESTION # 77
                            Which objective PRIMARILY focuses on the fulfilment of the warranty requirements for services?

                            Answer: D

                            Explanation:
                            Resilient operations focus on ensuring that services consistently meet their warranty requirements, such as availability, capacity, continuity, and security. This objective ensures that services remain stable, reliable, and able to recover quickly from disruptions, thereby fulfilling the operational quality expectations defined in service warranties.


                            NEW QUESTION # 78
                            An organization decomposes a monolithic application into independently deployable components with well-defined interfaces.
                            Which benefit is MOST relevant to high-velocity IT?

                            Answer: D

                            Explanation:
                            A loosely coupled architecture allows individual components to be developed, tested, and deployed without coordinating a release of the entire system. This reduces dependencies between teams, shortens lead time for changes, and limits the impact of failures to smaller parts of the service.


                            NEW QUESTION # 79
                            Which concept focuses on a collaborative exchange of competencies for the mutual benefit of the organizations involved?

                            Answer: C

                            Explanation:
                            Service-dominant logic emphasizes that value is co-created through collaboration and the exchange of competencies between organizations, ensuring mutual benefit rather than value being delivered one-way.


                            NEW QUESTION # 80
                            Which TWO statements about the service value chain are CORRECT?
                            1. The service value chain describes the activities that are required
                            to effectively manage products and services
                            2. The service value chain provides a fixed sequence of activities that are required to design products and services
                            3. The service value chain describes a detailed model of the activities performed by each technical team
                            4. The service value chain is a model on which the steps in a value
                            stream are based

                            Answer: B

                            Explanation:
                            The service value chain is a flexible operating model that describes the key activities needed to create value through products and services. It provides a high-level framework for managing work and is used as a foundation for designing value streams. It is not a fixed sequence of steps and does not describe detailed technical team activities.


                            NEW QUESTION # 81
                            An organization sells products which have rapidly-changing features and functionality. The organization has always taken a traditional approach to development and deployment, aiming to deliver products with full functionality after extensive requirements analysis. The organization's sales and revenues have recently decreased.
                            Which technique would be MOST BENEFICIAL for the organization to adopt?

                            Answer: B


                            NEW QUESTION # 82
                            ......

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