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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Testing11%- Validate and test designs
  • 1. Gather feedback and iterate designs
  • 2. Conduct usability testing and heuristic evaluation
  • 3. Measure design success and adoption
Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Define problem statements and design principles
  • 2. Design for accessibility and inclusivity
  • 3. Align design with Salesforce best practices
Strategy and Governance17%- Define UX strategy and governance
  • 1. Collaborate with stakeholders and teams
  • 2. Establish design guidelines and standards
  • 3. Plan UX roadmap and adoption
Declarative Design27%- Design using Salesforce declarative tools
  • 1. Design navigation and information architecture
  • 2. Apply Salesforce Lightning Design System (SLDS)
  • 3. Optimize page layouts, record types, and views
  • 4. Use Lightning App Builder and Flow for user experience
Discovery13%- Gather user requirements and plan design strategy
  • 1. Translate business needs into user-centered goals
  • 2. Apply user research methods
  • 3. Identify user personas and their workflows
Design System Implementation20%- Leverage SLDS and design standards
  • 1. Use SLDS components and tokens
  • 2. Maintain consistency and branding
  • 3. Adapt designs for mobile and different devices

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Salesforce Certified Platform User Experience Designer Sample Questions (Q184-Q189):

NEW QUESTION # 184
A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interface across Cloud Kicks' various platforms.
On which three platforms could the designer use SLDS resources?
Choose 3 answers

Answer: A,B,E

Explanation:
The Salesforce Lightning Design System (SLDS) is a collection of design resources that help create consistent and beautiful user interfaces across various platforms. The SLDS includes base components, tokens, design patterns, icons, fonts, and more, that follow the design principles and best practices of Lightning Experience. The SLDS can be used on the following three platforms:
Visualforce: Visualforce is a framework that allows developers to create custom user interfaces for web and mobile applications on the Salesforce platform. Visualforce pages can leverage the SLDS styles to match the look and feel of Lightning Experience, without writing any CSS code.By adding the attributelightningStylesheets="true"to the<apex:page>tag, Visualforce pages can automatically transform the standard Visualforce components into their SLDS equivalents12.
Heroku: Heroku is a cloud platform that supports various languages and frameworks, such as Node.js, Java, or PHP. Heroku applications can leverage the SLDS resources, such as the base components, the tokens, and the design patterns, to create web applications that have a consistent Lightning Experience look and feel.Heroku applications can also use the Lightning Out feature to embed Lightning components into their pages, and use the Lightning Web Components framework to create reusable UI elements34.
Azure: Azure is a cloud platform that offers various services and tools for building, deploying, and managing applications. Azure applications can leverage the SLDS resources, such as the base components, the tokens, and the design patterns, to create web applications that have a consistent Lightning Experience look and feel.Azure applications can also use the Lightning Out feature to embed Lightning components into their pages, and use the Lightning Web Components framework to create reusable UI elements56.
[Lightning Stylesheets for Visualforce | Salesforce Trailhead]1
[Lightning Stylesheets for Visualforce | Salesforce Developers]2
[Build Apps with Lightning Design System | Salesforce Trailhead]3
[Lightning Web Components | Salesforce Developers]4
[Salesforce Lightning Design System for Azure Web Apps | Microsoft Azure]5
[Lightning Web Components and Azure | Salesforce Developers]6


NEW QUESTION # 185
What is the relationship between inclusive design and accessible design?

Answer: B

Explanation:
Inclusive design and accessible design are both important aspects of creating products and services that are usable and enjoyable for everyone, regardless of their abilities, preferences, or contexts. However, they are not the same thing. Inclusive design is a methodology that involves designing with and for people who have a range of diverse needs and experiences.Inclusive design aims to create solutions that are not only accessible, but also equitable, respectful, and empowering for all users12. Accessible design is based on guidelines that help ensure that products and services can be perceived, understood, operated, and interacted with by people with disabilities.Accessible design follows standards such as the Web Content Accessibility Guidelines (WCAG), which provide technical specifications and best practices for making web content accessible34. Inclusive design and accessible design are not mutually exclusive, but rather complementary. Inclusive design can help inform accessible design by providing insights and feedback from diverse users and stakeholders. Accessible design can help support inclusive design by providing a baseline of quality and compliance for products and services. By applying both inclusive design and accessible design, UX designers can create more inclusive, accessible, and delightful experiences for everyone.Inclusive Design & Accessibility - Salesforce Designer - Medium,Product Accessibility and Inclusive Design - Salesforce.com,Learn the Elements of an Accessible Webpage Unit | Salesforce Trailhead,How Can Tech Be More Inclusive? Salesforce's New VP of Accessibility & Inclusive Design Offers Answers - Salesforce News, [Designing for Web Accessibility Unit | Salesforce Trailhead]


NEW QUESTION # 186
Cloud Kicks has requested feature enhancements as a result of user acceptance testing.
In which three ways could the changes be effectively analyzed and implemented?
Choose 3 answers

Answer: A,B,D

Explanation:
The best ways to analyze and implement feature enhancements as a result of user acceptance testing are:
A) Determine the change in scope and impact of each enhancement request.This will help to evaluate the feasibility, priority, and effort of each request, and to communicate the expectations and trade-offs to the stakeholders1.
C) Reduce unexpected results by configuring and testing in a sandbox.A sandbox is a copy of the production environment that allows testing and development without affecting the live data and users2.By using a sandbox, the feature enhancements can be tested and validated before deploying them to the production environment3.
E) Create a prioritization list and perform a feasibility analysis.This will help to rank the enhancement requests based on their value, urgency, and complexity, and to determine which ones are feasible to implement within the given time and budget constraints4.


NEW QUESTION # 187
Cloud Kicks is considering using Learning Paths functionality to assign learning content to employees as part of its onboarding process.
Which feature could be assigned to learners'

Answer: A

Explanation:
Salesforce's Learning Paths functionality is designed to personalize the learning experience within the Salesforce environment by guiding users through curated content relevant to their role and learning objectives. For employees, especially as part of an onboarding process, the following feature could be particularly useful:
Trailhead modules: Trailhead is Salesforce's online learning platform that offers modules covering a wide range of topics related to Salesforce products, best practices, and general business skills. Assigning Trailhead modules through Learning Paths allows for structured and guided learning tailored to the employee's specific needs and roles, making it an ideal choice for onboarding.
While hands-on challenges (option B) and Superbadges (option C) are also part of the Trailhead ecosystem and valuable for learning, they are more suited for testing and validating skills after completing foundational modules, rather than as initial assigned learning content in an onboarding process.
Reference:Salesforce Trailhead provides extensive resources and guides on how to use Trailhead for learning and development, including setting up Learning Paths for employees. The Trailhead website offers detailed information on modules, hands-on challenges, and Superbadges, which can be leveraged to create a comprehensive onboarding experience.


NEW QUESTION # 188
After conducting user interviews, a UX Designer finds that an equal amount of users prefer to use the Comfy density setting as the Compact density setting while viewing record details.
Which approach should be avoided by developers when building custom components to make sure their components take advantage of this setting?

Answer: A

Explanation:
When developers are building custom components in Salesforce and need to ensure that these components adapt to user preferences for density settings (Comfy or Compact), they should avoid using REM-based spacing values. This is because REM-based spacing does not automatically adjust based on the density setting chosen by the user, leading to a lack of consistency with the rest of the Salesforce UI, which does adapt to these settings. Instead, developers should:
A) Use the varSpacingMedium design token in CSS, as Salesforce Lightning Design System (SLDS) design tokens are context-aware and can adjust their values based on the density setting, ensuring a consistent user experience across different user preferences.
C) Use existing Lightning Components such as the card or page header, which are pre-built to adapt to density settings, ensuring that custom components align with the overall Salesforce UI and respect user settings for density.
Reference:Salesforce Lightning Design System (SLDS) documentation provides guidelines on using design tokens and building responsive components that respect user settings like density preferences. You can find more information on the official Salesforce Developers website or the SLDS documentation section.


NEW QUESTION # 189
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