220-1202 - CompTIA A+ Certification Exam: Core 2–Efficient Examinations Actual Questions

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Operational Procedures21%- Safety and compliance
  • 1. Understand environmental impacts
  • 2. Follow workplace safety procedures
  • 3. Handle hazardous materials properly
- Documentation and professionalism
  • 1. Maintain accurate documentation
  • 2. Follow change management procedures
  • 3. Use professional communication skills
- Backup and disaster recovery
  • 1. Implement backup strategies
  • 2. Verify data integrity
  • 3. Perform disaster recovery procedures
Operating Systems28%- File systems and maintenance
  • 1. Configure backup and recovery
  • 2. Perform OS updates and upgrades
  • 3. Manage file systems and permissions
- Windows tools and utilities
  • 1. Manage disks and partitions
  • 2. Use Task Manager and Device Manager
  • 3. Use Command Prompt and PowerShell
- OS installation and configuration
  • 1. Manage mobile operating systems
  • 2. Configure macOS and Linux
  • 3. Install and configure Windows
Security28%- Security best practices
  • 1. Apply least privilege principles
  • 2. Perform data destruction and disposal
  • 3. Implement physical security measures
- Security fundamentals
  • 1. Apply encryption technologies
  • 2. Implement authentication and access controls
  • 3. Configure wireless security
- Threat prevention
  • 1. Detect and remove malware
  • 2. Secure end-user devices
  • 3. Prevent phishing and social engineering
Software Troubleshooting23%- Security-related troubleshooting
  • 1. Resolve unauthorized access issues
  • 2. Recover compromised systems
  • 3. Identify malware symptoms
- Operating system troubleshooting
  • 1. Resolve boot and startup issues
  • 2. Fix application and driver errors
  • 3. Troubleshoot performance problems
- Mobile and application troubleshooting
  • 1. Fix application crashes and freezes
  • 2. Troubleshoot mobile OS issues
  • 3. Resolve connectivity problems

>> 220-1202 Examinations Actual Questions <<

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q161-Q166):

NEW QUESTION # 161
Which of the following threats is shoulder surfing an example of?

Answer: C

Explanation:
Shoulder surfing is explicitly categorized as a social engineering technique because it relies on human behavior and observation rather than exploiting software flaws or cracking passwords through computation.
Quentin Docter defines it directly: "Another form of social engineering is known as shoulder surfing. It involves nothing more than watching someone when they enter their sensitive data," such as a password or credit card number. Docter also notes that privacy filters can reduce viewing angles, but "privacy filters do not protect you as you are entering a password, since a shoulder surfer will watch your keystrokes," and the best defense is to "survey your environment before entering personal data." The Mike Meyers Lab Manual reinforces the same classification: "Shoulder surfing is another technique for gathering information and gaining unauthorized access... observing someone's screen or keyboard to get information, often passwords." Since this is about manipulating or exploiting a person's situation (being nearby, watching, taking advantage of inattentiveness), it is not a zero-day, evil twin, or brute-force method.
Therefore, Social engineering (C) is correct.


NEW QUESTION # 162
A technician must add an external web address as a trusted site. Which of the following settings should the technician configure?

Answer: B

Explanation:
Internet Options in Windows provides the security settings where a technician can add external web addresses to the "Trusted sites" zone.


NEW QUESTION # 163
Which of the following types of malware is designed to enable administrative access to a computer?

Answer: A

Explanation:
A rootkit (Option A) is a type of malware designed to gain administrative (root) access to a system while hiding its presence. Rootkits can manipulate system processes and files to remain undetected, making them particularly dangerous.


NEW QUESTION # 164
A company wants to prevent unauthorized physical access to its mobile devices. Which of the following should the company do? (Select two).

Answer: A,F

Explanation:
The correct answers are D. Use PIN authentication and F. Enable screen timeout, because both controls directly protect a mobile device from unauthorized physical access. Physical access controls are designed to prevent someone from using a device if it is lost, stolen, or left unattended.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, mobile device security begins with lock-screen controls, such as PINs, passwords, biometrics, and automatic locking mechanisms. A PIN authentication requirement ensures that even if an attacker physically possesses the device, they cannot access its contents without the correct credentials.
The guide further explains that screen timeout (automatic locking after inactivity) is a critical security feature. Without it, a device left unattended-even briefly-could be accessed by unauthorized individuals.
Enabling a short timeout greatly reduces this risk.
The Travis Everett & Andrew Hutz - All-in-One Exam Guide reinforces that VPNs and antivirus software protect data in transit and against malware, not physical access. Likewise, disabling hotspots and enabling location services are management or tracking features, not access prevention mechanisms.
The Mike Meyers / Mark Soper Lab Manual emphasizes that physical security controls focus on preventing interaction with the device itself, making PIN authentication and automatic screen locking the most effective measures.
Therefore, D and F are the correct answers.


NEW QUESTION # 165
A user's machine is infected with malware that the user's existing security software did not detect.
Which of the following best explains the reason the infection was undetected?

Answer: C

Explanation:
Outdated malware definitions prevent security software from recognizing newly developed or updated threats, allowing the infection to go undetected.


NEW QUESTION # 166
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