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Salesforce Certified Administrator certification is an industry-recognized credential that validates the skills of an individual in administering and managing Salesforce applications. Salesforce Certified Administrator certification exam is designed to test the knowledge of an individual in areas such as data management, security, user management, and customization. It is a highly sought-after certification by individuals seeking to enhance their career prospects in the Salesforce ecosystem.
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Salesforce Certified Administrator certification is a valuable credential for professionals who work with Salesforce. It demonstrates that the individual has the knowledge and skills to administer and manage Salesforce, which can help to increase their credibility and career opportunities. Additionally, the certification provides access to a community of Salesforce professionals and resources, including training and events.
NEW QUESTION # 182
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?
Answer: B
Explanation:
Explanation
A formula field is a type of field that calculates a value based on an expression or formula that references other fields or constants. For example, a formula field can display today's date by using the TODAY() function. In this case, the administrator can create a formula field on the account object that updates the audited date field with today's date when the status of the account is changed to 'Audited'. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5
NEW QUESTION # 183
Which three items are available in the mobile navigation menu?
Choose 3 answers
Answer: A,C,E
Explanation:
Explanation
Lightning app pages, Chatter, and dashboards are three items that are available in the mobile navigation menu.
The mobile navigation menu allows users to access different items in the Salesforce mobile app, such as objects, apps, or utilities. Users can customize their mobile navigation menu by adding or removing items and changing their order. References: https://help.salesforce.com/s/articleView?id=sf.app_nav_setup.htm&type=5
NEW QUESTION # 184
What should an administrator use as an identifier when importing and updating records from a separate financial system?
Answer: D
Explanation:
Explanation
An external ID is a custom field that has the external ID attribute enabled, which means it can beused as an identifier when importing and updating records from an external system. It allows administrators to match records based on a unique ID value from another system instead of using Salesforce record IDs, which may not be available or consistent across systems. An auto-number field is a custom field that automatically assigns a unique numeric value to each record, but it cannot be used as an identifier when importing and updating records from an external system because it is generated by Salesforceand may not match with the external system's IDs. A rich text field is a custom field that allows users to enter formatted text, images, and links, but it cannot be used as an identifier when importing and updating records from an external system because it is not unique or consistent across systems. A record ID is an internal ID assigned by Salesforce to each record, but it cannot be used as an identifier when importing and updating records from an external system because it may not be available or consistent across systems.
References:https://help.salesforce.com/s/articleView?id=sf.custom_field_attributes.htm&type=5
NEW QUESTION # 185
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?
Answer: D
NEW QUESTION # 186
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirement?
Answer: B
Explanation:
Explanation
Knowledge articles are documents that provide information or solutions about products, services, or processes in Salesforce. You can use knowledge articles to respond to customers quickly and consistently with accurate information. You can create different types of articles with different templates and fields, such as FAQ articles, troubleshooting articles, how-to articles, etc. To meet the requirement of responding to customers with the top five troubleshooting tips that could help solve their issue, you need to create knowledge articles with those tips and attach them to your email responses or case comments. References:
https://help.salesforce.com/s/articleView?id=sf.knowledge_article_types.htm&type=5
NEW QUESTION # 187
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