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| Section | Weight | Objectives |
|---|---|---|
| Data and Analytics Management | 17% | - Data security and sharing - Reports and dashboards - Data import/export/backup - Data quality and validation |
| Automation | 15% | - Approval processes - Process automation tools
|
| Agentforce AI | 8% | - Configuration and security - AI agent capabilities and use cases - Troubleshooting and maintenance |
| Configuration and Setup | 15% | - User setup and maintenance
- Company-wide settings
|
| Productivity and Collaboration | 10% | - Mobile app configuration - Activity management - AppExchange packages - Chatter and collaboration features |
| Sales and Marketing Applications | 10% | - Opportunity management - Lead management - Campaigns and products |
| Object Manager and Lightning App Builder | 15% | - User interface customization
|
| Service and Support Applications | 10% | - Case management - Entitlements and service contracts - Solution and knowledge base |
顧客様と販売者の間での信頼性は苦労かつ大切なことだと良く知られます。誠意をみなぎるSalesforce Plat-Admn-201試験備考資料は我々チームの専業化を展示されるし、最完全の質問と再詳細の解説でもって試験に合格するのを助けるます。同時的に、皆様の認可は我々仕事の一番良い評価です。
質問 # 88
Which two solutions is a Platform Administrator able to find on AppExchange to enhance their organization?
正解：B、D
解説：
The Salesforce AppExchange is a vast marketplace designed to extend the functionality of a Salesforce organization through various types of solutions.
Components: Administrators can find pre-built Lightning Components (A) to enhance record pages, such as custom maps, weather widgets, or specialized data entry forms. These can be dragged and dropped directly in the Lightning App Builder.
Consultants: The AppExchange also serves as a directory for certified Salesforce Consultants (D). This allows organizations to find and vet professional partners who specialize in specific industries or technical implementations to help them scale their Salesforce instance.
While "Communities" (Option C) refers to a Salesforce product (now Experience Cloud), you don't "find" them on the AppExchange to enhance an org; rather, you might find packages to enhance them. "Customers" (Option B) are not a solution found on the marketplace. By leveraging the AppExchange, a Platform Administrator can quickly implement proven solutions without the need for extensive internal development.
質問 # 89
Cloud Kicks is concerned that not everyone on the sales team is entering key data into accounts and opportunities that they own. Also, the team is concerned that if the key information changes, it does not get updated in Salesforce. A Platform Administrator wants to get a better understanding of their data quality and record completeness. What should the administrator do to accomplish this?
正解：C
解説：
The administrator's goal is to gain a better understanding of current data quality and record completeness issues in Accounts and Opportunities. Creating reports (or dashboards) that highlight blank or missing key fields-using filters like "Field equals (blank)" or formula fields to flag incompleteness-directly assesses the existing data by showing which records lack required information.
Why B is correct: Salesforce Trailhead modules on data quality emphasize using reports and dashboards (e.g., Account, Contact & Opportunity Data Quality Dashboard) to identify missing fields and measure completeness before implementing fixes.
Why not the others:
A: Exploring AppExchange apps is useful for advanced or ongoing solutions but skips the initial assessment step.
C: Subscribing reps to reports helps with awareness but doesn't provide the admin with an overview of data quality.
D: Making fields required prevents future issues but doesn't reveal current missing data or outdated records.
This approach aligns with Salesforce best practices: assess data quality first through reporting, then enforce improvements.
質問 # 90
A Platform Administrator at Ursa Major Solar wants to add prepopulated subjects for Tasks and Events. Tasks should have the subjects "Schedule Site Visit" and "Send Contract", while Events should have the subjects "Site Visit" and "Ride Along". What should the administrator configure to achieve this requirement?
正解：D
解説：
Tasks and Events are both part of the Activity object, but they often require different picklist values for the standard Subject field. To achieve this, the Platform Administrator must manage the picklist values for the Subject field specifically for each record type or activity type. In the Object Manager, under the Activity object (or Task/Event objects individually in some setups), the admin should edit the Subject field. Because Task and Event are distinct entities with their own picklist value sets for the Subject field, the admin can add "Schedule Site Visit" and "Send Contract" to the Task Subject list and "Site Visit" and "Ride Along" to the Event Subject list. This ensures that when a user creates a Task, they only see task-related subjects, and when they create an Event, they see event-related subjects. Option D is incorrect because it would mix all values together, causing confusion for the users. Option A (Predefined Field Values) is used to set a single default value for a field when an action is clicked, but it does not manage the available list of options in a picklist.
質問 # 91
Ursa Major Solar wants to roll out the Salesforce mobile app, and the first information it wants its users to see is the Top Opportunities report. What should a Platform Administrator configure to achieve this?
正解：C
解説：
Mobile Home is a customizable landing page for the Salesforce mobile app that acts as the default "start page" for users. It allows administrators to add various "cards" or "widgets," including reports, pinned records, and upcoming events. By enabling and configuring Mobile Home, a Platform Administrator can place a specific Report card (such as "Top Opportunities") at the very top of the screen, ensuring it is the first thing users see upon opening the app. While adding the Reports tab (Option A) or Dashboards tab (Option D) allows users to find the information, it does not automatically present specific report data on the home screen. The "Today" feature (Option B) focuses on calendar events and tasks rather than customized reporting data17.
質問 # 92
Ursa Major Solar wants to roll out the Salesforce mobile app, and the first information it wants its users to see is the Top Opportunities report. What should a Platform Administrator configure to achieve this?
正解：C
解説：
Mobile Home is a customizable landing page for the Salesforce mobile app that acts as the default "start page" for users. It allows administrators to add various "cards" or "widgets," including reports, pinned records, and upcoming events. By enabling and configuring Mobile Home, a Platform Administrator can place a specific Report card (such as "Top Opportunities") at the very top of the screen, ensuring it is the first thing users see upon opening the app. While adding the Reports tab (Option A) or Dashboards tab (Option D) allows users to find the information, it does not automatically present specific report data on the home screen. The
"Today" feature (Option B) focuses on calendar events and tasks rather than customized reporting data.
質問 # 93
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