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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure location-based routing
  • 2. Configure call hold music
  • 3. Configure call park policies
  • 4. Configure caller ID policies
  • 5. Configure calling policies
- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Manage emergency calling licenses
  • 3. Configure emergency locations
  • 4. Configure emergency calling policies
- Configure and manage PSTN connectivity
  • 1. Configure Operator Connect
  • 2. Configure voice routing policies
  • 3. Configure Teams Calling Plans
  • 4. Configure Direct Routing
  • 5. Manage SBC (Session Border Controllers)
Topic 2: Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Configure webinar settings
  • 3. Manage live event policies
  • 4. Configure event group roles
- Configure and manage meeting experiences
  • 1. Manage meeting policies
  • 2. Configure meeting templates
  • 3. Configure live captions and transcription
  • 4. Configure meeting settings
  • 5. Configure audio conferencing
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Plan for Microsoft Teams Rooms
  • 3. Manage Teams Rooms devices
  • 4. Configure Teams panels
  • 5. Manage Teams certified devices
Topic 3: Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure recording policies
  • 3. Configure retention policies for calls and meetings
  • 4. Configure compliance recording
  • 5. Manage security and compliance for Teams Phone
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Monitor user adoption analytics
  • 3. Generate call quality reports
  • 4. Use Teams Admin Center reports
- Monitor and troubleshoot Teams Phone
  • 1. Monitor SBC health
  • 2. Troubleshoot call issues
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Monitor call quality
  • 5. Analyze call analytics
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor Teams Rooms health
  • 2. Use Teams Admin Center for diagnostics
  • 3. Troubleshoot audio/video issues
  • 4. Analyze meeting usage reports
  • 5. Monitor meeting quality
Topic 4: Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Configure meeting policies
  • 2. Plan for webinars and town halls
  • 3. Plan for Microsoft Teams Rooms
  • 4. Plan for Teams meetings and live events
  • 5. Configure conferencing bridges
- Plan and configure network settings for Microsoft Teams
  • 1. Implement quality of service (QoS)
  • 2. Configure network ports and protocols
  • 3. Plan and configure network settings for media traffic
  • 4. Plan for network bandwidth requirements
  • 5. Plan for network topology and connectivity
- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Plan for Teams Phone deployments
  • 3. Plan for Teams Phone with PSTN connectivity
  • 4. Configure emergency calling policies
  • 5. Configure Teams Phone policies

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MS-721 Study Guide: Collaboration Communications Systems Engineer & MS-721 Learning Materials

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q105-Q110):

NEW QUESTION # 105
You have a Microsoft Teams deployment that contains a user named User1.
You need to ensure that User1 can schedule webinars. The solution must meet the following requirements:
* Ensure that only User1 can schedule public webinars.
* Ensure that anonymous users can join the webinars.
* Support the use of inhouse RTMP encoders.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

Explanation:

Explanation:


NEW QUESTION # 106
You are enabling users for Direct Routing.
You already assigned licenses to the users.
You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: D,E

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing


NEW QUESTION # 107
Your company assigns an Office 365 E3 license to each user. All users are in France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?

Answer: B

Explanation:
For Microsoft Teams Direct Routing with an existing Microsoft 365 E3 license, each user requires an additional Microsoft Teams Phone Standard license (formerly known as Phone System). The M365 E3 license provides the core Teams platform, while the Teams Phone Standard license adds the necessary functionality for making and receiving PSTN calls through your existing Session Border Controller (SBC) and carrier.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/direct-routing-plan


NEW QUESTION # 108
Your network contains an on-premises Active Directory Domain Services (AD DS) domain named contoso.com.
You have a Microsoft 365 subscription.
You plan to implement Microsoft Teams Rooms shared room video conferencing.
You deploy 50 Teams Rooms on Windows devices and join each device to contoso.com.
You need to enable Direct Guest Join on all 50 devices. The solution must minimize administrative effort.
What should you do?

Answer: D


NEW QUESTION # 109
You have a Microsoft 365 E5 subscription that is linked to a Microsoft Entra tenant. The tenant contains the Microsoft Teams Rooms accounts shown in the following table.

The Teams Rooms accounts have the Microsoft Exchange Online calendar processing parameters shown in the following table.

You have the devices shown in the following table.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 110
......

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