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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP Integration Suite11-20%- Cloud Integration capabilities
- Integration strategy and architecture
- Open Connectors
- API Management
Topic 2: SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)
Topic 3: Managing Clean Core<=10%- Applying clean core methodology to SAP CX solutions
- Evaluating for clean core principles
Topic 4: Extensibility in SAP CX Solutions11-20%- Low-code/No-code development (SAP Build)
- In-app extensibility
- Side-by-side extensibility using SAP BTP
Topic 5: SAP Commerce Cloud11-20%- Storefront and catalog management
- Order management
- Commerce solution architecture
Topic 6: The Intelligent Enterprise<=10%- Understanding SAP's End-to-End Business Processes
- SAP Business Suite Strategy
Topic 7: SAP Sales Cloud and SAP Service Cloud11-20%- Service ticket workflows
- Sales process configuration
- Integration with back-end systems
Topic 8: SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Campaign management
- Marketing automation strategies
- Customer segmentation

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q72-Q77):

NEW QUESTION # 72
What is the primary purpose of the accountld attribute in a group's schema in SAP Customer Data Platform?

Answer: D


NEW QUESTION # 73
Which tools could you use in SAP Emarsys Customer Engagement to show different content to female and male contacts in a single email campaign?
Note: There are 3 correct answers to this question.

Answer: B,D,E


NEW QUESTION # 74
How can Service Agents take action to improve the reaction times of a case in SAP Service Cloud?
Note: There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 75
What are valid features of SAP Commerce Cloud, composable storefront?
Note: There are 3 correct answers to this question.

Answer: A,C,D


NEW QUESTION # 76
You want to implement a combination of roles and attributes to build a set of rules and definitions that can return an access decision using SAP Customer Data Cloud.
Which authorization model needs to be implemented to accommodate this?

Answer: B


NEW QUESTION # 77
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