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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Foundations |
| Exam Number: | Plat-101 |
| Exam Price: | USD 75 |
| Exam Format: | Scenario-based, Multiple Select, Multiple Choice |
| Passing Score: | 62% |
| Certificate Validity Period: | Indefinite (requires annual maintenance) |
| Related Certifications: | Salesforce Certified Associate Salesforce Certified Administrator |
| Exam Duration: | 70 minutes |
| Available Languages: | Japanese, English |
| Real Exam Qty: | 40-45 |
| Recommended Training: | Prepare for Your Salesforce Platform Foundations Credential |
| Exam Registration: | Official Registration |
| Sample Questions: | Salesforce Plat-101 Sample Questions |
| Exam Way: | Online remote proctored or onsite at authorized testing centers |
| Pre Condition: | No mandatory prerequisites; recommended up to 6 months of Salesforce experience or beginner-level training |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/platform-foundations |
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NEW QUESTION # 33
Which relationship type exists between Accounts and Contacts?
Answer: B
Explanation:
The relationship type between accounts and contacts is a lookup relationship. A lookup relationship links two objects together, but does not affect security, ownership, or deletion. A master-detail relationship is a type of lookup relationship that creates a parent-child relationship between two objects, where the child records inherit the security and ownership of the parent record, and are deleted when the parent record is deleted. A self relationship is a type of lookup relationship that links an object to itself, creating a hierarchy of records.
NEW QUESTION # 34
How should an associate display the sum of all closed won Opportunity amounts at the Account level?
Answer: A
Explanation:
A roll-up summary field is the best way to display the sum of all closed won opportunity amounts at the account level. A roll-up summary field is a type of field that calculates a value from a set of related records, such as the sum, average, min, or max. A roll-up summary field can only be created on the master object of a master-detail relationship, and it can only calculate values from the detail object. For example, a roll-up summary field called Total Revenue could be created on the Account object, and it could calculate the sum of the Amount field from the Opportunity object, where the Stage field equals Closed Won. A custom report type is a tool that allows the user to create a report based on the relationships between a primary object and its related objects. A custom report type does not display a value at the account level, but at the report level. The opportunity related list is a component that shows the related opportunities for a specific account record. The opportunity related list does not display the sum of all closed won opportunity amounts, but only the individual amounts for each opportunity.
NEW QUESTION # 35
A marketing manager wants to make the Reason Lost field required on the opportunity when he stage is changed to Closed Lost.
What should the salesforce associate do to enforce this requirement?
Answer: C
Explanation:
A validation rule on the Opportunity object is the best way to enforce the requirement that the Reason Lost field is required when the stage is changed to Closed Lost. A validation rule can specify a condition and an error message to display when the condition is not met. For example, the condition could be AND (ISPICKVAL(StageName, "Closed Lost"), ISBLANK(Reason_Lost__c)) and the error message could be
"Please enter a reason for losing the opportunity." Making the field required on the page layout or universally required would not work, because the field should only be required when the stage is changed to Closed Lost, not for other stages.
NEW QUESTION # 36
Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and WhatsApp.
Which Salesforce product should meet this need?
Answer: A
Explanation:
Service Cloud is the Salesforce product that should meet the need of Get Cloudy Consulting to offer support via web chat and other digital channels. Service Cloud is a cloud-based customer service platform that allows agents to deliver fast and personalized service across multiple channels, such as phone, email, web, social media, and messaging apps. Service Cloud also provides tools for case management, knowledge base, self- service, and analytics.
NEW QUESTION # 37
A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.
To which object should they add this record?
Answer: C
Explanation:
The Contact object is where the associate should add the new employee record. The Contact object is used to store information about individuals who are associated with an account, such as name, phone, email, title, and role. The Contact object has a lookup relationship with the Account object, which allows the user to select an account that the contact is related to. The Accounts object is used to store information about companies or organizations that are customers, partners, or competitors. The Accounts object does not store information about individual employees. The Leads object is used to store information about potential customers who have shown interest in a product or service, but have not yet been qualified. The Leads object does not store information about existing employees.
NEW QUESTION # 38
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