ITIL-4-Specialist-High-velocity-IT認定試験トレーリング、ITIL-4-Specialist-High-velocity-IT合格受験記

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Section	Objectives
High-Velocity IT Techniques - Valuable Investments	- Value optimization strategies - Investment decision techniques
High-Velocity IT Culture	- Working in highly automated environments - Cultural aspects of high-velocity environments
High-Velocity IT Techniques - Co-Created Value and Assured Conformance	- Service Design - Service Desk - Co-Created Value - Service Experience - Relationship Management
Introduction to High-Velocity IT	- High-velocity concepts - Course introduction and ITIL 4 overview
High-Velocity IT Techniques - Resilient Operations	- Infrastructure and Platform Management - Problem Management - Capacity and Performance Management - Availability Management - Site Reliability Engineering - Monitoring and Event Management - Service Continuity Management
High-Velocity IT Techniques - Fast Development	- Rapid delivery techniques - Development acceleration methods
Digital Product Lifecycle	- Alignment with ITIL operating model - Transition to Lean, Agile, or DevOps practices - Digital product lifecycle overview

>> ITIL-4-Specialist-High-velocity-IT認定試験トレーリング <<

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam 認定 ITIL-4-Specialist-High-velocity-IT 試験問題 (Q32-Q37):

質問 # 32
What helps people to understand the value of an initiative, and reduces their resistance?

A. Change enablement
B. Organizational change management
C. Measurement cascades
D. Continual improvement

正解：B

質問 # 33
What is the BEST way for a software development organization to encourage ethical behaviours?

A. By defining policy that requires ethics to be considered by staff
B. By running workshops where people discuss scenarios that have ethical significance
C. By using machine learning algorithms to take decisions, instead of relying on people
D. By using agile methods to ensure people focus on the detail of each individual sprint

正解：B

質問 # 34
An organization is undergoing a digital transformation and is conducting a strategic analysis of its customers' needs. The organization uses agile methods to manage its digital products and a more traditional waterfall approach to manage its legacy systems. The organization is also considering introducing new products and services.Which is the BEST way for this organization to undertake this analysis?

正解：

解説：
Develop models that help analysts perform tasks that are appropriate for a given context

質問 # 35
An organization with limited resources has a sales team that would like a new service to make it easier to manage customer information. There is also a finance team that wants to consolidate the organization's services to improve efficiency. One of the business units wants to introduce a new product line. Which is the BEST way for the organization to manage this situation?

正解：

解説：
Use the capabilities of the 'portfolio management' practice to prioritize the initiatives in line with the organization's objectives

質問 # 36
An online retail provider wants to detect service degradation before customers begin complaining. The organization wants automated alerts based on response time, transaction failure rates, and unusual traffic patterns.
Which practice would MOST directly support this need?

A. Monitoring and event management
B. Supplier management
C. Service continuity management
D. Relationship management

正解：A

解説：
The requirement is for telemetry, threshold-based alerting, pattern recognition, and operational visibility.
These are exactly the kinds of capabilities supported by monitoring and event management.
Service continuity management is about preparedness for major disruptions and recovery. Supplier management focuses on external vendors. Relationship management focuses on stakeholder relationships.
Only monitoring and event management directly supports proactive detection of degradation through automated signals and operational insight.
Therefore A is the correct answer.
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質問 # 37
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