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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - Plan and execute migration from other platforms - Understand implementation best practices - Define roles and responsibilities |
| Topic 2: Discovery | 10% | - Gather and analyze client requirements - Assess organizational readiness - Communicate Slack value proposition |
| Topic 3: Learning and Enablement | 18% | - Support adoption and troubleshoot issues - Design training programs for users and admins - Plan and execute rollout strategies - Create learning materials and resources |
| Topic 4: Policies and Settings | 22% | - Security and compliance configurations - Identity and access management - Slack Connect and app approval settings - Analytics and dashboard usage |
| Topic 5: Channel Strategy | 10% | - Apply use cases and best practices - Design channels for collaboration and workflows - Channel naming conventions and structure |
| Topic 6: Governance Structure | 8% | - Define admin and owner roles - Establish governance policies - Manage workflows and processes |
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NEW QUESTION # 23
You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?
Answer: C
Explanation:
The correct answer is C. The pre-migration report specifically flags the issue under Duplicated and Illegal Usernames, so the immediate defect to resolve is the duplicated username. Because the same username exists in both migrating workspaces but the email addresses are different, Slack cannot treat the records as the same clean identity without addressing the username conflict. Changing one of the usernames removes the duplicate username condition before the migration proceeds. Option A is too destructive and could remove a legitimate user account. Option B is irrelevant because converting the user to a multi-channel guest does not resolve duplicate or illegal username status. Option D may be relevant to identity hygiene in other migration scenarios, especially when preventing duplicate users through SSO alignment, but the question's report category is specifically username duplication. The consultant should distinguish between user identity matching and username validity. Here, the recommended remediation is to make the usernames unique so the migration report no longer flags the user under duplicated or illegal usernames.
NEW QUESTION # 24
You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?
Answer: B
Explanation:
The correct answer is A . By default, everyone except guests can send and accept Slack Connect direct message invitations with people outside the organization, unless the Enterprise Grid organization modifies those settings. This distinction matters because Slack Connect DMs are a lower-friction form of external collaboration than shared channels, but they still require governance. Full members are normally allowed to initiate or accept external DMs, while guests are excluded because their membership is already limited and scoped. Option B is too restrictive and describes an admin-only model that is not the default. Option C incorrectly places control with workspace-level admins and owners. Option D is too broad because it includes guests, which conflicts with the default exclusion. The consultant should explain both the default behavior and the client's ability to tighten policy if the organization's risk profile requires stricter external collaboration controls. For regulated or security-conscious clients, this setting should be reviewed during the policies and settings workshop.
Reference topic: Policies and Settings - Slack Connect DM permissions, default external collaboration behavior, guest restrictions, and Enterprise Grid policy review.
NEW QUESTION # 25
Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?
Answer: A
Explanation:
The correct answer is A. Hidden . The scenario is explicit: the merger and acquisition project is confidential, and the project team must work together in a non-public way. A hidden workspace is the strongest fit because it prevents general discovery of the workspace by the broader organization and limits awareness to invited or authorized members. Option B, Open, is completely inappropriate because it allows broad access. Option D, By request, would allow members to see that the workspace exists and request access, which does not meet the "non-public" requirement. Option C, Invite-only, sounds restrictive, but hidden is the better answer when even the existence of the workspace should not be broadly visible. For confidential M & A work, the consultant must design for privacy, controlled membership, and minimized information exposure. A hidden workspace provides the right access posture for sensitive strategic work where visibility itself could create risk.
NEW QUESTION # 26
In a startup environment, how should the Slack learning curriculum be executed to ensure that the rapidly changing team is able to keep up with Slack's functionalities?
Answer: B
Explanation:
For a startup with a rapidly changing team, implementing an ongoing learning program is crucial.
Regularly updated training sessions accommodate new Slack features and adapt to the evolving team dynamics. This approach ensures that all team members, regardless of when they join, receive up-to-date training that is relevant to their work with Slack.
NEW QUESTION # 27
Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?
Answer: D
Explanation:
The correct answer is D . For a security-conscious financial services firm, Slack 101 training must be shaped by the client's actual policies and settings. Introductory training should not teach generic Slack behavior that conflicts with configured rules around channel creation, message retention, external sharing, app approvals, guest access, Slack Connect, file uploads, retention, or notification controls. Option A, Block Kit, is irrelevant for a basic end-user training session because Block Kit is used for app interface design, not normal Slack 101 usage. Option B and Option C are important for enterprise security architecture, but end users generally do not need deep training on the specific eDiscovery or DLP applications. What they do need is practical guidance on what they can and cannot do in Slack based on the organization's configured controls. The learning plan must reflect the client's compliance posture so users understand approved collaboration behavior from day one.
Reference topic: Learning and Enablement - Slack 101 customization, regulated-industry training, policies and settings alignment, secure collaboration behavior, and end-user readiness.
NEW QUESTION # 28
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