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WGU Managing-Human-Capital Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Talent Management Strategies25%- Talent Acquisition and Retention
  • 1. Diversity, EEO, and affirmative action
  • 2. Sourcing, recruiting, and selection processes
  • 3. Employee engagement and retention strategies
Topic 2: Employee Motivation and Development20%- Learning and Development
  • 1. Motivation theories and applications
  • 2. Training design and evaluation (Kirkpatrick model)
  • 3. Career development and organizational learning
Topic 3: Strategic Human Capital Management20%- HRM and Business Strategy Alignment
  • 1. Role of HR in competitive advantage
  • 2. Workforce planning and job analysis
  • 3. Legal and ethical frameworks
Topic 4: Maximizing Employee Contribution10%- Organizational Effectiveness
  • 1. HR metrics and value creation
  • 2. Empowerment and team dynamics
Topic 5: Performance Management25%- Performance Measurement and Improvement
  • 1. Performance appraisal methods
  • 2. Discipline and improvement plans
  • 3. Goal setting and feedback systems

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WGU Managing Human Capital C202 Sample Questions (Q31-Q36):

NEW QUESTION # 31
What is a job analysis?

Answer: D

Explanation:
Job analysis is a systematic process that involves identifying and documenting the essential tasks, responsibilities, and behaviors required for a job. It also assesses the qualifications, skills, and knowledge needed to perform those tasks effectively. The outcome of a job analysis includes detailed job descriptions and specifications, which are used for various HR functions such as recruitment, selection, training, performance appraisal, and compensation.
"Job and Work Analysis: Methods, Research, and Applications for Human Resource Management" by Michael T. Brannick, Edward L. Levine, and Frederick P. Morgeson Society for Human Resource Management (SHRM) guidelines on job analysis


NEW QUESTION # 32
What is the main reason for the failure of mergers and acquisitions?

Answer: C

Explanation:
The main reason for the failure of mergers and acquisitions is often a culture mismatch between the merging organizations. When two companies with different corporate cultures come together, clashes can occur if their values, beliefs, and ways of doing business do not align. This can lead to misunderstandings, conflicts, and a lack of cohesion, ultimately hindering the integration process and reducing the chances of a successful merger or acquisition.
References:
* "Mergers and Acquisitions: Managing Culture and Human Resources" by Mark E. Mendenhall and Gary
R. Oddou
* McKinsey & Company articles on mergers and acquisitions


NEW QUESTION # 33
Which tools are used for the employee-relations functions of human resource management (HRM)?

Answer: C

Explanation:
* Labor Participation Programs: These programs encourage employee involvement in organizational decision-making, promoting better labor relations and a more engaged workforce.
* Employee Surveys: These are tools used to gather feedback from employees about their job satisfaction, work environment, and overall experience within the company. The data collected helps HR identify areas of improvement and address any concerns.
* Purpose in HRM: Both tools are crucial for understanding employee perspectives, improving communication, and fostering a positive work environment, which are central to effective employee relations.
* Benefits: Improved employee relations can lead to higher job satisfaction, reduced turnover, and enhanced organizational performance.
References:
* Society for Human Resource Management (SHRM) resources on employee relations
* Human Resource Management textbooks and best practices


NEW QUESTION # 34
Which act establishes a national minimum wage, overtime rules, recordkeeping requirements, and youth employment standards?

Answer: B

Explanation:
The Fair Labor Standards Act (FLSA) of 1938 establishes several key labor standards, including a national minimum wage, overtime pay eligibility, recordkeeping, and child labor regulations. The FLSA is administered by the Wage and Hour Division of the U.S. Department of Labor and ensures that workers receive fair compensation and that minors are protected in the workplace.
Fair Labor Standards Act of 1938, U.S. Department of Labor (DOL) website


NEW QUESTION # 35
A hiring manager researched a job applicant s social media history and discovered a post from the applicant about a family member being diagnosed with Parkinson disease. The hiring manager decided not to hire the applicant based on this discovery.
Which law did the hiring manager violate?

Answer: A

Explanation:
The Genetic Information Nondiscrimination Act (GINA) of 2008 also covers situations where genetic information is inadvertently obtained, such as through social media. It prohibits employers from using genetic information in making employment decisions, including hiring, firing, job assignments, and promotions. The hiring manager's decision not to hire the applicant based on a social media post about a family member's diagnosis with Parkinson's disease constitutes a violation of GINA.
Genetic Information Nondiscrimination Act of 2008, U.S. Equal Employment Opportunity Commission (EEOC) website


NEW QUESTION # 36
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