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Microsoft PL-600 Certification Exam is designed for professionals who are responsible for designing, implementing, and maintaining solutions using the Microsoft Power Platform. The Power Platform is a suite of tools that help organizations automate business processes, create custom applications, and analyze data. As a Power Platform Solution Architect, you will be expected to have a comprehensive understanding of the Power Platform and its capabilities, as well as the ability to design and implement solutions that meet the needs of your organization.
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Microsoft PL-600 Exam, also known as the Microsoft Power Platform Solution Architect Exam, is a certification exam designed to validate the expertise of individuals in designing and implementing solutions using Microsoft Power Platform technologies. PL-600 exam is intended for solution architects and developers who have experience in creating solutions using Power Platform components, such as Power Apps, Power Automate, Power BI, and Dataverse.
Microsoft PL-600 exam is a 180-minute exam that consists of 40-60 multiple-choice questions. PL-600 exam is available in multiple languages, including English, Japanese, French, German, Chinese (Simplified), and Spanish. Candidates can take the exam online or in-person at a testing center. Microsoft recommends that candidates have at least two years of experience working with Power Platform technologies before taking the exam. Candidates who pass the Microsoft PL-600 Exam will earn the Microsoft Certified: Power Platform Solution Architect certification, which is recognized globally and demonstrates a candidate's expertise in designing solutions using Microsoft Power Platform technologies.
NEW QUESTION # 70
You need to recommend solutions for the organization's technical challenges.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/commerce/subscriptions/self-service-purchase-faq
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/what-is-b2b
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
Topic 2, Relecloud
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
The company uses Microsoft Office 365.
The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.
For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options.
The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
The company uses vendors to service aircraft.
Environment
Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Minimize the use of third-party products and custom development.
Reduce customer support call volumes by having the system automatically resolve common issues.
The security rule for agents must contain the privileges in the default Customer Service Representative security role.
Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity.
Application use layout should be role specific.
Agents
You must standardize the format used by agents to enter customer phone numbers.
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
IT staff needs a system that is easy to navigate to active cases.
IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
Management requires paginated reports for stakeholders.
Management wants to provide frequent flyers with better service when the flyers call.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
NEW QUESTION # 71
You need to recommend tools for agents and management.
Which tools should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Dashboard
Agents need dashboards to show a current count of all reservations on the entity.
Box 2: Power BI
Management requires paginated reports for stakeholders.
NEW QUESTION # 72
Drag and Drop Question
A company plans to implement a model-driven app.
The company has the following requirements:
- Short Message Service (SMS) data must be visible on the model-driven
app timeline.
- Store location data must be referenced from a SQL server database.
- Customer data must be audited and only edited by specific users.
You need to recommend the table type for each requirement.
Which table types should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 73
You are designing tables and columns for a Microsoft Power Platform solution
The solution will contain an interactive experience dashboard.
You need to ensure that the columns you create can be used as global filters for the dashboard
Which two data types can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point
Answer: B,C
Explanation:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-field-solution-explorer#column-data-types
Explanation:
With interactive dashboards, a chart uses the color assigned to the categories that make up the different values, even if the chart is configured to use random colors, when the chart is configured to be grouped by any of the following column types:
Choice
Yes/No
Status Reason
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/configure-interactive-experience-dashboards
NEW QUESTION # 74
A multinational organization uses a single Microsoft Power Platform environment. The instance hosts multiple customizations for different users m different regions.
Users in some regions complain about slow toad time of the customizations.
You need to architect a solution based on the main requirement.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 75
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