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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Single Sign-On (SSO) for Collaboration Applications15%- SAML SSO login process flow
- SSO types in collaboration environment
  • 1. Kerberos
    • 2. Integrated Windows AD
      • 3. Smart card authentication
        - SAML 2.0 components
        • 1. Protocol
          • 2. Profiles
            • 3. Binding
              • 4. Assertion
                Application Clients25%- Integration and features
                • 1. Voice and video features
                  • 2. Presence integration
                    • 3. Mobility and remote access
                      - Troubleshooting
                      • 1. Media quality issues
                        • 2. Feature availability problems
                          • 3. Login and connectivity issues
                            - Deployment and configuration
                            • 1. Webex App
                              • 2. Cisco Jabber
                                • 3. Client policies and settings
                                  Cisco Unity Connection and Cisco Unity Express30%- Deployment and configuration
                                  • 1. IVR implementation
                                    • 2. Voice mail configuration
                                      • 3. System setup and integration
                                        • 4. High availability and redundancy
                                          - Troubleshooting
                                          • 1. Call routing issues
                                            • 2. Message delivery problems
                                              • 3. Integration faults
                                                - Management and maintenance
                                                • 1. Integration with CUCM
                                                  • 2. Backup and restore
                                                    • 3. User and mailbox management
                                                      Cisco Unified IM and Presence30%- Configuration
                                                      • 1. Federation configuration (XMPP, SIP)
                                                        • 2. Apple Push Notification Service
                                                          • 3. Centralized deployment
                                                            • 4. Persistent chat
                                                              • 5. Calendar integration
                                                                • 6. High availability
                                                                  - Troubleshooting
                                                                  • 1. Notification service problems
                                                                    • 2. XMPP issues
                                                                      • 3. Federation connectivity
                                                                        • 4. Calendar integration errors
                                                                          • 5. High availability failures

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q222-Q227):

                                                                            NEW QUESTION # 222
                                                                            Refer to the exhibit.

                                                                            When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails The FQDN of Cisco UCM is cucm.ex.com. and the FODN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)

                                                                            Answer: B,D


                                                                            NEW QUESTION # 223
                                                                            Refer to the exhibit.

                                                                            Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?

                                                                            Answer: A


                                                                            NEW QUESTION # 224
                                                                            An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200. and configuration files received from 10.11.20.201 after all previous configurations are cleared. Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.

                                                                            Answer:

                                                                            Explanation:


                                                                            NEW QUESTION # 225
                                                                            In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Reference:
                                                                            https://community.cisco.com/t5/collaboration-voice-and-video/understanding-troubleshooting-mwi-on-unity-connection/ta-p/3162948


                                                                            NEW QUESTION # 226
                                                                            An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?

                                                                            Answer: D

                                                                            Explanation:
                                                                            Reference:
                                                                            https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmsys/ CUCM_BK_C5565591_00_cucm-system-guide-91/CUCM_BK_C5565591_00_cucm-system-guide- 91_chapter_011110.html


                                                                            NEW QUESTION # 227
                                                                            ......

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