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NAHQ CPHQ Exam Overview:

Certification Vendor:NAHQ
Exam Name:Certified Professional in Healthcare Quality Examination
Exam Number:CPHQ
Exam Duration:180 minutes
Exam Format:Multiple Choice Questions
Certificate Validity Period:2 years
Available Languages:English
Related Certifications:Certified Professional in Healthcare Quality (CPHQ)
Real Exam Qty:140
Exam Price:$530 USD (NAHQ members) / $770 USD (non-members)
Passing Score:Scaled score of 99 or higher
Sample Questions:NAHQ CPHQ Sample Questions
Exam Way:Computer-based testing at Prometric testing centers (online proctoring may be available)
Pre Condition:Candidates must have a minimum of a bachelor's degree and at least two years of experience in healthcare quality, or a master's degree and at least one year of experience in healthcare quality.
Official Syllabus URL:https://nahq.org/certification/certified-professional-in-healthcare-quality-cphq/

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The CPHQ certification exam is administered by the National Association for Healthcare Quality (NAHQ). The NAHQ is a professional organization that is dedicated to promoting healthcare quality improvement through education, research, and advocacy. The NAHQ has been administering the CPHQ certification exam for over 30 years and has established a reputation for providing a high-quality, fair, and reliable certification process.

The CPHQ exam covers topics such as healthcare quality improvement, patient safety, healthcare regulations, healthcare data analysis, and performance measurement. CPHQ Exam consists of 150 multiple-choice questions that are designed to test the candidate's knowledge and understanding of these topics. CPHQ exam is computer-based and can be taken at testing centers located throughout the United States and Canada. Candidates have three hours to complete the exam, and a passing score of 400 out of 800 is required to receive the CPHQ certification.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q342-Q347):

NEW QUESTION # 342
An organization's preventable fall goal is not to exceed greater than 25% of its total falls.

Which units below meet this goal?

Answer: A

Explanation:
To determine which units meet the organization's goal of preventable falls not exceeding 25% of total falls, we need to calculate the percentage of preventable falls relative to total falls for each unit based on the data provided in the chart:
7
Unit 1: Total Falls = 14, Preventable Falls =7 14 × 100=50%
Unit 2: Total Falls = 9, Preventable Falls =2 29 × 100≈22.2%
Unit 3: Total Falls = 3, Preventable Falls =2 23 × 100≈66.7%
0
Unit 4: Total Falls = 1, Preventable Falls =0 1 × 100 =0%
Unit 5: Total Falls = 2, Preventable Falls =1 12 × 100 =50%
Now, comparing these percentages with the organization's goal of not exceeding 25%:
Unit 2 and Unit 4 have percentages of preventable falls that are at or below 25% of their total falls.
Thus, the correct answer is: answer: D. Units 2 and 4 meet the organization's goal, with preventable falls constituting 22.2% and 0% of total falls, respectively.


NEW QUESTION # 343
Another organization has requested data and outcomes related to a specific medical staff provider. What is the most appropriate action?

Answer: B

Explanation:
According to the NAHQ CPHQ competency framework, requests for provider-specific performance or competency data must be handled in accordance with the organization's approved policies and procedures.
These policies are designed to ensure compliance with confidentiality, peer review protections, and legal requirements.
Option C is correct because organizational policies operationalize applicable laws and regulations and provide clear guidance on what information may be shared, with whom, and under what circumstances.
Option A may be relevant but is not the first operational step. Option B is inappropriate because peer review and competency information are typically protected and not released based solely on provider consent. Option D delays appropriate action without ensuring compliance.
The CPHQ exam emphasizes policy-driven decision-making in sensitive leadership situations.


NEW QUESTION # 344
Which of the following should the team do next?

Answer: D


NEW QUESTION # 345
According to Joint Commission standards, the safety program must include all of the following EXCEPT:

Answer: C


NEW QUESTION # 346
The most effective method of communicating compliance with clinical practice guidelines is to disseminate results to

Answer: A

Explanation:
Clinical practice guidelines (CPGs) are evidence-based recommendations to standardize care. Effective communication of compliance ensures that those directly responsible for applying CPGs receive actionable feedback.
Option A (The site managers): Site managers oversee operations but are not typically responsible for implementing CPGs in clinical practice, making them a less effective target for communication.
Option B (Clinical committees): Clinical committees may review CPG compliance, but they are not the primary users of the guidelines, and broad dissemination to committees may delay action.
Option C (The governing board): The governing board oversees strategic direction, not day-to-day clinical practice, so they are not the primary audience for CPG compliance data.
Option D (Individual providers): This is the correct answer. NAHQ CPHQ study materials emphasize that disseminating compliance data directly to providers (e.g., physicians, nurses) who apply CPGs in patient care is most effective, as it enables immediate feedback, accountability, and behavior change.
Reference: NAHQ CPHQ Study Guide, Domain 3: Organizational Leadership, stresses the importance of targeted communication to individual providers to ensure adherence to clinical practice guidelines.


NEW QUESTION # 347
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