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| Section | Weight | Objectives |
|---|---|---|
| OmniScript | 27% | - Explain the basic structure of an OmniScript - Identify business process step requirements and map them to OmniScript Components required to implement them - Validate developed OmniScript processes to ensure client expectation alignment |
| Best Fit Solutioning | 27% | - Create fit/gap analyses between requirements and OmniStudio capabilities - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Map process requirements to OmniStudio capabilities and explain the interaction between them |
| FlexCards | 23% | - Design FlexCards to ensure they meet customer requirements/needs - Explain the capabilities, use cases, and purpose of using FlexCards - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) |
| Data Tools | 23% | - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Design Integration Procedures and related Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples |
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NEW QUESTION # 101
A business has a requirement to display an account and all of the associated contacts on a page. The number of contacts will vary for each account. For each contact, the page should display first name, last name, email, at phone number with options to edit the contact information or send a message. The primary contact for an a should be highlighted with a blue border.
Which two FlexCards features should the consultant recommend to meet these requirements?
Choose 2 answers
Answer: A,D
Explanation:
The two FlexCard features that the consultant should recommend to meet these requirements are Datatable and Repeat Block. A Datatable element can display a list of records in a tabular format, with columns for each field and rows for each record. The consultant can use a Datatable element to display the contacts for an account, with options to edit or send a message. A Repeat Block element is a container that can display multiple instances of a FlexCard based on a data source. The consultant can use a Repeat Block element to display a FlexCard for each contact, and use a condition to apply a blue border for the primary contact
NEW QUESTION # 102
A company wants to track how OmniStudio component changes affect Salesforce record data over time for audit purposes. Which native Salesforce feature should be used alongside OmniStudio?
Answer: C
Explanation:
Field History Tracking is a native Salesforce feature that tracks changes to field values over time, regardless of whether the change originated from OmniStudio processes, Apex, or manual edits, supporting audit requirements.
NEW QUESTION # 103
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?
Answer: A
Explanation:
The two actions that the consultant should recommend to the project team are replace existing APEX using DataRaptors and HTTPActions, and implement FlexCards and OmniScripts for the front-end. Replacing existing APEX using DataRaptors and HTTPActions would reduce implementation time, as these tools are declarative and do not require coding. Implementing FlexCards and OmniScripts for the front-end would ensure end-user processes are as simple as possible, as these tools provide guided interactions and contextual data. Creating new LWC templates for branding and styling would increase implementation time, as this would require coding and testing. Using existing APEX classes as data sources would not ensure optimal UX, as this would limit the flexibility and scalability of the solution.
NEW QUESTION # 104
A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date. In this scenario, how will the calculation engine select which Expression Set to run?
Answer: B
Explanation:
The Expression Set with the highest rank is selected by the Calculation Engine when multiple active Expression Sets exist for the same date.
This ensures that the most relevant pricing rule is applied based on the company's prioritization strategy.
NEW QUESTION # 105
A consultant is working on a project that requires the use of Omnistudio tools to automate complex business processes. The consultant is considering using Decision Matrices and Expression Sets. What is the primary benefit of using Decision Matrices and Expression Sets in Omnistudio?
Answer: C
Explanation:
Decision Matrices and Expression Sets are used to perform calculations, apply conditional logic, and evaluate business rules in OmniStudio.
The primary benefit (A) is that they enable calculations on matrix lookups and variables.
Decision Matrices allow for defining complex rules based on multiple conditions (e.g., determining discount percentages based on customer type).
Expression Sets allow for calculations and formulas to process data dynamically.
NEW QUESTION # 106
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