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| Section | Weight | Objectives |
|---|---|---|
| Design | 42% | - Solution design using best practices - Integration and data migration strategy - Define success metrics and reporting - Healthcare data modeling - Security, compliance and data access design |
| Deploy | 5% | - Post-deployment monitoring and optimization - Manage mobile and user experience - Pre-deployment validation and preparation |
| Discovery | 11% | - Identify customer personas and stakeholders - Gather functional and technical requirements - Define required capabilities and use cases |
| Implement | 42% | - Installation and configuration of Health Cloud - Customize features for specific use cases - Configure applications and OmniStudio components - Set up care programs, patient management and workflows |
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NEW QUESTION # 25
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally.
Which step should the administrator take when implementing this change request?
Answer: A
Explanation:
According to the Salesforce documentation1, the Timeline View Configuration is a custom metadata type that defines the appearance and behavior of a timeline in Health Cloud. Each timeline has its own Timeline View Configuration record, which can be accessed and edited from the Health Cloud - Lightning Admin app2. One of the settings that can be changed in the Timeline View Configuration is the Orientation, which controls whether the timeline is displayed horizontally or vertically1. Therefore, to alter the appearance of the timeline so that it displays vertically instead of horizontally, the administrator should find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.
NEW QUESTION # 26
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
Answer: B
Explanation:
When launching a patient portal with contact tracing functionality as part of a Health Cloud implementation, it's crucial to select a license that supports advanced sharing capabilities and customizable dashboards for external patient users. The Customer Community Plus for Health Cloud license is the most appropriate choice to meet these requirements.
Key Features of Customer Community Plus for Health Cloud:
Advanced Sharing: This license offers advanced sharing capabilities, allowing for more granular control over data access. This ensures that patients can securely access their health information while maintaining compliance with privacy regulations.
Customizable Dashboards: With this license, users have access to customizable dashboards, enabling the presentation of personalized health data, appointment schedules, and other relevant information in an intuitive and user-friendly interface.
Enhanced Permissions: Customer Community Plus provides enhanced permissions compared to the standard Customer Community license, including the ability for users to manage their own records and collaborate more effectively with healthcare providers.
Considerations:
User Access Requirements: Assess the specific needs of your patient users, including the types of data they need to access and the level of interaction required within the portal. Customer Community Plus supports more complex use cases involving data sharing and collaboration.
Compliance and Security: Ensure that the chosen license aligns with healthcare compliance standards, such as HIPAA, to protect patient information. The advanced sharing and security features of Customer Community Plus support adherence to these regulations.
Reference:
Experience Cloud for Health Cloud FAQ: This Salesforce Help article provides detailed information about the capabilities and features of Experience Cloud licenses tailored for Health Cloud, including advanced sharing and dashboard customization.
Salesforce
Editions & Pricing - Health Cloud: This Salesforce pricing page outlines the different Health Cloud editions and their features, helping to determine the most suitable license for your needs.
Salesforce
By selecting the Customer Community Plus for Health Cloud license, Bloomington Caregivers can provide their external patient users with a robust and secure portal experience, featuring advanced data sharing and customizable dashboards that enhance patient engagement and satisfaction.
NEW QUESTION # 27
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
Answer: B,D
Explanation:
To change the formatting of a field element in an OmniStudio FlexCard to use the Times New Roman font and a red color, the following approaches are viable:
* Custom CSS can be applied to define specific styling for field elements in a FlexCard.
* CSS rules can specify the font family (Times New Roman) and color (red) precisely, providing complete control over design details.
* Example:
1. Write Custom CSS (B):.my-custom-class {
font-family: "Times New Roman", serif;
color: red;
}
* This CSS class can be referenced in the FlexCard configuration.
* The Field Style section in the FlexCard Designer allows designers to set styling properties directly.
* Font family and color are common options available in the Field Style configuration, making it straightforward to apply basic formatting changes without writing code.
2. Make Edits to Field Style (D):Why Other Options Are Incorrect:
* A. Make edits to Field Properties: Field Properties control functional aspects of the field (e.g., field type or source) rather than styling.
* C. Make edits to Setup Panel: The Setup Panel configures overall FlexCard settings but does not handle individual field styling.
References:
OmniStudio FlexCard Designer Documentation
Custom Styling in OmniStudio
NEW QUESTION # 28
While setting up Advanced Therapy Management, a consultant wants to have d to Care Programs during enrollment. They need to customize the Health Cloud enrollment process to match their customer's process.
What should the clone to customize for the customer, while leveraging out-of-the-box Health Cloud functionality?
Answer: C
Explanation:
To customize the Health Cloud enrollment process for Advanced Therapy Management, Flows are the recommended tool as they are declarative and leverage out-of-the-box functionality. Flows allow customization of the enrollment process without requiring custom code.
Key Features of Flows:
* Declarative Customization: Enables the configuration of the enrollment process to match specific business workflows.
* Integration with Care Programs: Automates enrollment steps, such as eligibility checks, consent capture, and assigning care programs.
* Reusability: Configured flows can be reused or modified for other processes within the Health Cloud ecosystem.
Why Other Options Are Incorrect:
* A. Apex Class: While possible, customization through code is less efficient and harder to maintain compared to Flows.
* C. OmniScript: Ideal for dynamic user interactions but not required for standard enrollment customization.
* D. FlexCard: Used for displaying information, not for managing enrollment processes.
References:
Health Cloud Flows for Enrollment
NEW QUESTION # 29
A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations. Which two capabilities should a consultant customize to achieve this?
Answer: B,D
Explanation:
The two capabilities that a consultant should customize to implement Utilization Management in Health Cloud and submit and track prior authorizations are creating a new Support Process to match the customer's process steps and customizing the Service Request object. A Support Process defines the picklist values available for the Status field on a Service Request record, which represents a prior authorization request. The consultant can create a new Support Process to match the customer's process steps, such as Submitted, Approved, Denied, or Pending. The Service Request object stores information about the prior authorization request, such as the patient, the provider, the service type, and the outcome. The consultant can customize this object by adding or removing fields, creating validation rules, or defining page layouts.
NEW QUESTION # 30
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