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BCS PC-BA-FBA-20 Exam Syllabus Topics:

Section	Weight	Objectives
Analysing and Managing Stakeholders	10%	- Stakeholder analysis 1. Stakeholder identification 2. Stakeholder categorisation 3. Stakeholder management strategies
Delivering the Business Solution	5%	- Business solution implementation 1. Solution deployment 2. Post-implementation review 3. Benefits realisation
Investigating the Business Situation	12.5%	- Investigation techniques 1. Interviews 2. Observation 3. Workshops 4. Scenarios and prototyping
Documenting and Modelling Requirements	10%	- Requirements documentation 1. Data modelling 2. Process modelling 3. Use case modelling
Delivering the Requirements	5%	- Requirements delivery 1. Agile delivery support 2. Iteration planning 3. Requirements readiness
The Business Analysis Service Framework	2.5%	- Framework concepts 1. Business change lifecycle 2. Business analysis process model
Making the Business Case	5%	- Business case development 1. Risk assessment 2. Cost-benefit analysis 3. Investment appraisal
Improving Business Services and Processes	12.5%	- Business process improvement 1. Process modelling 2. Gap analysis 3. Business process redesign
Defining the Solution	7.5%	- Solution definition 1. Solution scope 2. Business options 3. Feasibility assessment
What is Business Analysis	5%	- Business analysis concepts 1. Business change and improvement 2. Origins and development of business analysis 3. Role and responsibilities of a business analyst
Establishing the Requirements	10%	- Requirements engineering 1. Requirements prioritisation 2. Requirements elicitation 3. Requirements classification
Validating and Managing Requirements	5%	- Requirements management 1. Requirements validation 2. Requirements traceability 3. Change control
The Competencies of a Business Analyst	2.5%	- Business analyst competencies 1. Professional techniques 2. Personal qualities 3. Business knowledge
The Strategic Context for Business Analysis	7.5%	- Strategy analysis 1. Porter's Five Forces 2. MOST analysis 3. SWOT analysis 4. PESTLE analysis

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BCS Foundation Certificate in Business Analysis V4.1 PC-BA-FBA-20 Prüfungsfragen mit Lösungen (Q28-Q33):

28. Frage
How would usability and performance requirements be classified?

A. As general requirements
B. As technical requirements.
C. As non-functional requirements.
D. As functional requirements

Antwort: C

29. Frage
What does a force-field analysis consider?

A. The financial strength of the company.
B. The power of external suppliers
C. Forces in the competitive environment
D. Forces for and against business change.

Antwort: D

30. Frage
Halliday Holdings is embarking on a programme to improve its customer experience On joining the programme. Natasha wants to gain an understanding of how its current brand is perceived Which would be the BEST source of information for Natasha?

A. The company ' s complaints procedures
B. The company ' s organisational structure
C. Independent industry websites
D. The company website

Antwort: C

Begründung:
To determine the best source of information for Natasha to understand how Halliday Holdings ' brand is perceived, we need to evaluate the options based on their relevance and objectivity.
Evaluation of Each Option:
* A. Independent industry websites: Independent industry websites often provide unbiased insights into how a company ' s brand is perceived by customers, competitors, and the market. These sources aggregate reviews, ratings, and expert opinions, making them a valuable resource for understanding external perceptions. Conclusion: This is the best source .
* B. The company website: The company website reflects the organization ' s internal perspective and branding efforts. While useful for understanding how the company presents itself, it does not provide an external view of brand perception. Conclusion: This is not the best source .
* C. The company ' s organizational structure: The organizational structure provides insights into the company ' s internal hierarchy and operations but does not relate to external brand perception.
Conclusion: This is not relevant .
* D. The company ' s complaints procedures: Complaints procedures reflect internal processes for handling customer issues but do not provide a comprehensive view of overall brand perception.
Conclusion: This is not the best source .

31. Frage
On a business process model, how are hand-offs represented?

A. By the process flow crossing from one swimlane to another.
B. By a task spanning multiple swimlanes.
C. By a decision point.
D. By process flow lines crossing each other

Antwort: A

Begründung:
A business process model uses swimlanes to represent different roles, departments, or systems involved in a process. Hand-offs occur when responsibility for a task is transferred from one role or department to another.
Key Considerations:
Process Flow Lines Crossing Each Other: Crossing lines do not indicate hand-offs; they simply show the sequence of tasks.
Decision Point: A decision point represents a choice or branching in the process, not a transfer of responsibility.
Task Spanning Multiple Swimlanes: A single task spanning multiple swimlanes is uncommon and does not represent a hand-off.
Process Flow Crossing Swimlanes: When a process flow crosses from one swimlane to another, it indicates that responsibility for the task has been handed off to a different role or department.
Evaluation of Each Option:
A . By process flow lines crossing each other:
Crossing lines are unrelated to hand-offs and may simply indicate parallel tasks.
Conclusion: This is not correct .
B . By a decision point:
Decision points represent choices or conditions, not transfers of responsibility.
Conclusion: This is not correct .
C . By a task spanning multiple swimlanes:
Tasks typically belong to a single swimlane, so this is not a valid representation of hand-offs.
Conclusion: This is not correct .
D . By the process flow crossing from one swimlane to another:
This accurately represents a hand-off, as it shows the transfer of responsibility between roles or departments.
Conclusion: This is correct .
Final Recommendation:
Hand-offs are represented:
D . By the process flow crossing from one swimlane to another.

32. Frage
Which of the following statements is FALSE in relation to the hierarchy of requirements?

A. Requirements are driven by the organisation ' s values, strategy and objectives.
B. The requirements hierarchy enables detailed requirements to be linked to the business need.
C. The requirements hierarchy links different requirements to each other.
D. The requirements hierarchy shows the order in which requirements should be developed.

Antwort: D

Begründung:
The hierarchy of requirements organizes requirements into levels (e.g., business needs, stakeholder requirements, solution requirements) to ensure alignment and traceability. Let's evaluate each statement to determine which is false .
Key Characteristics of the Requirements Hierarchy:
* Linking Requirements: The hierarchy ensures that detailed requirements are connected to higher-level business needs and objectives.
* Order of Development: The hierarchy does not dictate the sequence in which requirements should be developed; it focuses on relationships and dependencies.
* Driven by Strategy: Requirements are derived from the organization ' s values, strategy, and objectives.
* Traceability: The hierarchy links different types of requirements to ensure consistency and alignment.
Evaluation of Each Statement:
* A. The requirements hierarchy enables detailed requirements to be linked to the business need:
This is true; the hierarchy ensures traceability between high-level and detailed requirements.
Conclusion: This is true .
* B. The requirements hierarchy shows the order in which requirements should be developed: The hierarchy does not specify the development order; it focuses on relationships and dependencies.
Conclusion: This is false .
* C. Requirements are driven by the organisation ' s values, strategy and objectives: This is true; requirements must align with organizational goals. Conclusion: This is true .
* D. The requirements hierarchy links different requirements to each other: This is true; the hierarchy ensures traceability and alignment across levels. Conclusion: This is true .
Final Recommendation:
The false statement is:
B). The requirements hierarchy shows the order in which requirements should be developed.

33. Frage
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