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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Objectives
Topic 1: Health Cloud Fundamentals	- Healthcare industry concepts and use cases for Health Cloud - Core Health Cloud features and capabilities
Topic 2: Security, Compliance, and Privacy	- HIPAA-related considerations in Salesforce Health Cloud - Data access controls, sharing models, and consent management
Topic 3: Care Coordination and Care Plans	- Care plan creation and lifecycle management - Care team collaboration and task management
Topic 4: Reporting and Analytics	- Healthcare reporting and dashboards - Tracking outcomes and operational insights
Topic 5: Data Model and Patient / Member Management	- Person accounts, contacts, and care team structures - Patient / member data organization and relationships
Topic 6: Integration and Interoperability	- Integration with EHR systems and external healthcare systems - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts)

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Salesforce Health Cloud Accredited Professional Sample Questions (Q114-Q119):

NEW QUESTION # 114
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation. What is an important consideration when implementing this in Health Cloud?

A. An administrator can create lists or add records to existing lists from the Campaign object
B. An administrator can create an override filter field on the person account.
C. If a user cannot access a field used in a fitter on a patient or member list, they will not be able to see the list
D. Fitter logic for patient or member lists is controlled by formula fields on records.

Answer: C

Explanation:
B is correct because if a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list. This is because the filter criteria are applied to the user's query, and if the user does not have permission to view the field, the query will return no results. To avoid this issue, the administrator should ensure that the user has the appropriate field-level security settings for the fields used in the filter.

NEW QUESTION # 115
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?

A. Insights for Health Cloud
B. Care Management Extension
C. CRM Analytics for Health Cloud
D. Reporting unmanaged package

Answer: C

Explanation:
CRM Analytics for Health Cloud (formerly Tableau CRM) is a powerful analytics platform integrated into Salesforce that extends the reporting capabilities of Health Cloud. It allows organizations to gain actionable insights into care plan adherence across facilities and provides advanced visualization and tracking features.
Key Features of CRM Analytics for Health Cloud:
* Prebuilt Dashboards: Includes dashboards tailored for healthcare scenarios, such as care program adherence and patient outcomes.
* Customizable Analytics: Enables creating custom reports to monitor adherence trends across multiple facilities.
* AI-Powered Insights: Provides predictive insights to improve care plan management.
Why Other Options Are Incorrect:
* A. Care Management Extension: Does not focus on reporting; it provides additional care coordination functionalities.
* C. Insights for Health Cloud: This option is not a Salesforce feature for reporting or analytics.
* D. Reporting Unmanaged Package: While it provides prebuilt reports, it lacks the advanced analytics and visualization of CRM Analytics.
References:
CRM Analytics for Health Cloud
Health Cloud Analytics

NEW QUESTION # 116
The Salesforce administrator for ABC Policies Inc, a Health Care Payer Organization, would like to enable the members to enroll in and out of Care Program multiple times. Where, within Health Cloud Settings, should a Health Cloud administrator make changes to accomplish this requirement?

A. Care Request Settings
B. Program Enrollee Settings
C. Care Program Settings
D. Health Cloud Settings

Answer: B

Explanation:
Reference and details below.

NEW QUESTION # 117
Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?

A. Einstein Analytics Predictions
B. Einstein Bots
C. Einstein Activity Capture
D. Einstein Vision

Answer: A

Explanation:
Einstein Analytics Predictions is an add-on license that enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment. It uses machine learning to analyze historical data and generate predictions based on various factors2. Einstein Vision, Einstein Bots, and Einstein Activity Capture are not related to this use case.

NEW QUESTION # 118
How can a Health Cloud administrator change the label 'Patient Card' to 'Member Card' to be more aligned with their specific business terminology and use case?

A. Go to Setup, navigate to the Patient Card object, and edit the Patient field name.
B. Go to setup, navigate to Custom Labels, select the 'Patient_Card_Header' label, click the 'New Local Translation/Overrides' button, Select the language and enter the new label.
C. Go to the Health Cloud - Admin Home page, select the Patient Card Configuration tab, and click 'New' to add a new configuration for 'Member.
D. The labels that come with the Health Cloud cannot be changed.
E. Edit the page layout where the Patient Card is shown, click on the attributes for the Patient Card component, and edit the name to 'Member'.

Answer: B

NEW QUESTION # 119
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