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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Design OmniStudio solutions
|
| Topic 2: FlexCards | 23% | - Design and configure FlexCards
|
| Topic 3: Data Tools | 23% | - Work with OmniStudio data services
|
| Topic 4: OmniScripts | 27% | - Build and manage OmniScripts
|
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NEW QUESTION # 142
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'
Answer: B
NEW QUESTION # 143
A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:
* Service category
* Number of hours
* Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
Answer: A,B,E
Explanation:
Explanation
To create a new quote estimation process that involves multiple steps and a variable number of rows of data, the consultant should recommend the following OmniScript elements:
* Edit Block: This is an element that allows the user to add, edit, or delete multiple rows of data in a table-like format. It can be used to capture the service category, number of hours, and hourly rate for each row.
* Formula: This is an element that allows the user to perform calculations on data using mathematical expressions. It can be used to calculate the total for each row by multiplying the number of hours with
* the hourly rate.
* Input Block: This is an element that allows the user to enter data using various input types, such as text, number, date, picklist, etc. It can be used to display the formula result for each row and the final price for the quote.
The elements that are not suitable for this scenario are:
* Multi-select: This is an element that allows the user to select multiple options from a list. It is not relevant for this scenario, as the user needs to enter data in each row, not select from predefined options.
* Step: This is an element that organizes the OmniScript into one or more pages. It is not relevant for this scenario, as it does not capture or display any data.
NEW QUESTION # 144
A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?
Answer: C
Explanation:
Explanation
The benefit that the consultant should highlight to the developer team is that it allows developers to create what-if calculations. The simulator is a feature that allows testing and debugging calculation procedures and matrices without deploying them. The simulator can also create what-if calculations, which are scenarios that show how changing one or more input variables affects the output values. This way, the developers can experiment with different values and see the results in real time
NEW QUESTION # 145
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.
Which two FlexCard features should the consultant recommend to address this issue?
Choose 2 answers
Answer: A,B
Explanation:
Explanation
The two FlexCard features that the consultant should recommend to address this issue are Flyout and Block elements. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use a Flyout to show more details or options for each product without cluttering the main FlexCard. A Block element is a container that can group related fields and elements in a FlexCard. The consultant can use a Block element with the Collapse property enabled to allow the user to expand or collapse a section of the FlexCard, such as specific fields or actions
NEW QUESTION # 146
A Salesforce Omnistudio Consultant is validating an Omniscript they have developed for a client. The client has specific business requirements that the script must meet.
What is the best way for the consultant to ensure that the Omniscript meets the client's business requirements?
Answer: A
Explanation:
* Conducting a thorough review (C) - The best way to ensure the OmniScript meets the business requirements is to review each step and compare it with the documented requirements.
* This includes validating the data flow, user interactions, and integration points to make sure the script functions as intended.
* A. Implement the OmniScript without comparing it with the client's business requirements - Skipping the review process can lead to errors and misalignment with business needs.
* B. Assume that the OmniScript meets the client's business requirements without conducting a review - This is risky and unprofessional; assumptions should not replace validation.
* D. Ask the client to review the OmniScript with their internal team - While client feedback is important, the consultant must first conduct their own thorough review before involving the client.
Comprehensive and Detailed In-Depth Explanation:Why not the other options?? Salesforce OmniStudio Reference:
* OmniScript Best Practices & Validation
* OmniScript Testing & Debugging
NEW QUESTION # 147
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