ITIL-4-HVIT受験準備 & ITIL-4-HVIT一発合格

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Section	Weight	Objectives
Enabling Fast Development	15%	- Automation, cloud-native practices, and rapid deployment - Agile, DevOps, and continuous integration/delivery practices
Enabling Resilient Operations	10%	- Problem management, service continuity, infrastructure and platform management - Capacity and performance management, monitoring and event management
High-Velocity IT Concepts and Digital Enterprise	25%	- Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance
Enabling Assured Conformance	7%	- Information security management, risk management, compliance
Guiding Principles and Foundational Concepts for Velocity	20%	- Lean, agile, resilient, and continuous principles - Service-dominant logic, design thinking, complexity thinking - Ethics, safety culture, lean culture, Toyota Kata
Enabling Valuable Investments	15%	- Prioritization and value assessment practices - Strategic alignment, portfolio management, business case development
Enabling Co-Created Value	8%	- Relationship management, service design, service desk practices

>> ITIL-4-HVIT受験準備 <<

ITIL-4-HVIT一発合格、ITIL-4-HVIT的中合格問題集

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Peoplecert ITIL 4 Specialist: High-Velocity IT 認定 ITIL-4-HVIT 試験問題 (Q70-Q75):

質問 # 70
An organization is experiencing significant cultural change as a result of introducing Agile and DevOps practices.
How can managers use Toyota Kata to help employees adjust to these different ways of working?

A. By encouraging the practising of routines to unlearn old habits and learn new ones
B. By creating detailed plans that predetermine how to approach large changes
C. By encouraging widespread changes that involve the teams starting from scratch
D. By making difficult decisions for the teams and providing step-by-step guidance

正解：A

解説：
Toyota Kata focuses on developing adaptive thinking and continuous improvement through structured routines and coaching. By encouraging the practice of routines, managers help employees gradually shift from old working habits to new ones in Agile and DevOps environments. This iterative learning approach supports behavior change through repetition, reflection, and experimentation rather than rigid planning or directive control.

質問 # 71
A support team performs its incident diagnosis and resolution activities within a persistent group messaging platform, where automation tools also post information and execute commands.
Which practice is being used?

A. Kanban
B. Swarming
C. ChatOps
D. Shift-left testing

正解：C

解説：
ChatOps brings people, tools, processes, and automation together in a shared conversational platform. Because actions and their results are recorded in a common channel, situational awareness improves, knowledge is shared automatically, and an auditable record of activity is created as a by-product of normal work.

質問 # 72
A service provider wants to compare two different versions of a checkout page by directing live traffic to each and measuring which produces more completed purchases.
Which technique is being used?

A. Static code analysis
B. Regression testing
C. A/B testing
D. Chaos engineering

正解：C

解説：
A/B testing exposes different variants of a feature to comparable groups of real users and compares measured outcomes. It provides evidence about which option delivers more value, supporting the valuable investments objective by replacing opinion-based decisions with validated learning.

質問 # 73
What is the BEST way for a software development organization to encourage ethical behaviours?

A. By running workshops where people discuss scenarios that have ethical significance
B. By using machine learning algorithms to take decisions, instead of relying on people
C. By defining policy that requires ethics to be considered by staff
D. By using agile methods to ensure people focus on the detail of each individual sprint

正解：A

解説：
Running workshops where people discuss scenarios with ethical significance is the best way to encourage ethical behaviours, as it promotes awareness, reflection, and shared understanding among staff, making ethical considerations part of everyday decision-making.

質問 # 74
A software development organization only has one design team that is capable of working in an iterative and flexible manner. There are many teams that can do routine software development.
Which project should be assigned to the iterative flexible design team?

A. Control software that will be added to a washing machine
B. An update to an application with fixed deliverables in the contract
C. A change to a finance application to support a new tax regulation
D. A mobile application to enable users to manage their finances

正解：D

解説：
The mobile application to enable users to manage their finances should be assigned to the iterative, flexible design team, since it requires creativity, user-focused design, and the ability to adapt to evolving requirements, making it ideal for an agile, iterative approach.

質問 # 75
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