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Avaya 72201T Exam Syllabus Topics:

Section	Weight	Objectives
Avaya Aura Architecture and Platform Overview	10-15%	- System platform positioning and deployment models - Architecture components and integration - Core component relationships and functions
Avaya Aura Communication Manager	20-25%	- Call processing and routing - Feature management and maintenance - Configuration and administration
Troubleshooting and System Support	10-15%	- Log analysis and diagnostic tools - Performance monitoring and health checks - Common fault resolution
Avaya Aura Session Manager	20-25%	- Session management and dial patterns - SIP routing and policy configuration - Entity and adaptation module setup
Avaya Aura System Manager	15-20%	- Inventory and user management - Software updates and system maintenance - Certificate and security management
Messaging and Media Services	10-15%	- Media Server components and DSP resources - Audio/video integration and media handling - Avaya Aura Messaging configuration

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Avaya Aura Core Components Support Sample Questions (Q22-Q27):

NEW QUESTION # 22
Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance.
Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.)

A. Cause
B. Problem Clarification
C. Problem Statement
D. Knowledge Management
E. Details/Findings

Answer: B,C,D

NEW QUESTION # 23
A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM). After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?

A. PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
B. PPM is downloaded to the Remote Worker telephone from CM.
C. PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
D. PPM is downloaded to Avaya Aura Session Manager (SM) from CM.

Answer: C

NEW QUESTION # 24
Which two types of Certificate need to be installed on Communication Manager (CM) in order to successfully establish a TLS connection with Session Manager?

A. Root or Certificate Authority (CA) and CM Server Identity certificates
B. Site Root certificates and Security certificates
C. Root or Certificate Authority (CA) and SIP default certificates
D. Backup server and default certificates

Answer: A

NEW QUESTION # 25
In Avaya Aura Communication Manager (CM), what are three valid formats of the list trace command? (Choose three.)

A. List trace 1031711
B. List trace previous
C. List trace tac 701
D. List trace ras ip-address 135.60.232.213
E. List trace next

Answer: B,C,D

NEW QUESTION # 26
Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?

A. Session Border Controller configuration
B. Media Server (AAMS) Public Network settings
C. System Manager SIP User Communication Profile (remote worker settings)
D. System Parameters ip options in Communication Manager

Answer: A

NEW QUESTION # 27
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