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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 12% | - Analyze business processes and system architecture - Determine compliance and regulatory considerations - Identify requirements and define solution scope |
| Delivery and Configuration | 46% | - Initial setup and package installation - Configure core FSC features
- Integration and data exchange |
| Define and Design | 42% | - Data model, objects, and relationships
- User experience and interface design - Security and access design
|
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NEW QUESTION # 20
How can the Salesforce Admin help agents who deal with a large number of customers on a daily basis, quickly scan the Life Events component and find the information they need without much effort?
Answer: A
Explanation:
The Admin can change the color of important life events to red by using custom CSS in aLightning App Builder theme layout component. This way, the agents can quickly scan the Life Events component and find the information they need without much effort. The color red can draw attention and indicate urgency or importance for certain life events.
NEW QUESTION # 21
What are the three building blocks of Flow Orchestration?
Answer: B,C,D
Explanation:
The following are the building blocks of Flow Orchestration:
Steps: Steps are discrete units of work that can be performed by a user or a system within a flow orchestration. Steps can have different types,such as user input steps, system action steps, decision steps, or subflow steps. Steps can also have different attributes, such as name, description, icon, input variables, output variables, or preconditions.
Stages: Stages are logical groupings of stepsthat represent phases or milestones within a flow orchestration.
Stages can have different attributes, such as name, description, icon, entry criteria, exit criteria, or completion actions.
Work Items: Work Items are instances of flow orchestrations that track the progress and status of each execution. Work Items can have different attributes, such as name, description, owner, assignee, due date, priority, status, stage history, or step history. Verified References: : Salesforce Help Article [7] : Salesforce Help Article [8] : Salesforce Help Article [9]
NEW QUESTION # 22
Scott Adams is opening a joint savings account with his mom, Rachel Adams. Rachel Adams is the primary member ofthe Adams Household. Personal Banker Hank Burton wants to make sure that Scott's data is rolling up to the Adams Household. How can the Banker accomplish this?
Answer: C
Explanation:
To make sure that Scott's data is rolling up to the Adams Household, the Banker should make the Adams Household Scott's primary Group and edit the Activities & Objects to Roll Up. A primary Group is a construct in Financial Services Cloud that allows you to define the main group for a client.You can use primary Group to roll up financial data from all the financial accounts that are related to the client or the group. By making the Adams Household Scott's primary Group, the Banker can ensure that Scott's financial data is included in the household summary. The Banker can also edit the Activities & Objects to Roll Up to specify which items, such as financial accounts, goals, or referrals, should be rolled up for Scott. Verified References: : Salesforce Help Article 4
NEW QUESTION # 23
A financial services company needs to alert advisors about changes in client records that require action. What should the administrator consider when configuring Record Alerts?
Answer: B
Explanation:
Record Alert Categories are optional, but Salesforce recommends them because they provide a structured mechanism for organizing alerts by priority, severity, type, or another business classification. For example, an administrator can define a High Priority category and associate relevant client alerts with that category so advisors can quickly distinguish urgent information from routine notifications.
A category can have a configured severity value. When an advisor selects that category while creating a Record Alert, the category ' s severity becomes the default, but the user can change that value. This makes the statement that the severity cannot be changed incorrect.
Record Alerts are available on all custom objects and on a defined list of supported standard objects rather than indiscriminately on every standard object. Financial Services also provides specialized alert experiences for person accounts, financial accounts, and financial account transactions through its Record Alerts framework.
The relevant configuration principle is therefore that categories improve organization and usability while remaining optional. Administrators can design a category structure that reflects the institution ' s servicing and risk priorities, but a Record Alert can still be created without assigning a category when the business process permits it.
NEW QUESTION # 24
A wealth advisor is trying to relate a client to their attorney using the Add Contact option on the relationship tree but can ' t find any reciprocal roles displayed in the related role lookup. What are two reasons for this?
Answer: B,C
Explanation:
Reciprocal roles define the semantic relationship between two parties-for example, Client and Attorney, Parent and Child, or Spouse and Spouse. The Related Role lookup can only return reciprocal-role records that actually exist and that the current user is permitted to access.
If appropriate reciprocal roles have not been created, the lookup has no suitable role records to return.
Salesforce ' s relationship model uses reciprocal or party-role relationship records to describe Contact-Contact and Account-Account relationships, and administrators can define additional role pairs when the standard vocabulary does not satisfy the business requirement.
Record visibility must also permit the user to access the reciprocal-role records. Financial Services relationship components require users to have appropriate access to the Reciprocal Role object and its fields; the preconfigured ARC relationship experience similarly requires read access to the Reciprocal Role data involved in the graph. Appropriate sharing and security configuration therefore matters when role records exist but do not appear to the user.
The issue is not fundamentally resolved by substituting a Member Relationship action or Edit Group operation. Those interfaces support different relationship-management activities. The stated problem is specifically that the Related Role lookup contains no available reciprocal roles, which points to either the absence of the reciprocal-role records or insufficient visibility to those records.
NEW QUESTION # 25
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