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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Clinical Data Model and Interoperability | 20% | - Understand the clinical data model - Explain interoperability and FHIR integration - Configure clinical objects and relationships |
| Topic 2: Patient Engagement and Clinical Operations | 30% | - Configure patient management workflows - Manage clinical encounters and assessments - Configure patient timelines and milestones - Implement care plans and care teams |
| Topic 3: Provider Relationship Management | 15% | - Configure provider network management - Implement provider search and matching - Manage referral management |
| Topic 4: Health Cloud Analytics and Reporting | 15% | - Utilize Health Cloud for operational insights - Implement clinical analytics - Configure Health Cloud reports and dashboards |
| Topic 5: Health Cloud Basics and Administration | 20% | - Explain the capabilities of Health Cloud - Configure Health Cloud settings and custom metadata - Manage Health Cloud permissions and sharing |
>> Health-Cloud-Accredited-Professional熱門證照 <<
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問題 #109
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
答案：A
解題說明：
To help streamline caller authentication for Contact Center agents, a consultant should recommend Bloomington Caregivers use the Identity Verification Flow Templates feature in Health Cloud. This feature allows agents to launch a flow from the utility bar or a record page to verify a caller's identity before processing their requests involving sensitive information. The flow prompts the agent to search for the caller in Health Cloud, select a reason for the call, ask verification questions based on predefined rules, and capture engagement details8. Customer Identity OmniScript Templates, Reusable Verification FlexCards, or Verify Customer Identity Process Flow are not features that exist in Health Cloud.
問題 #110
During a design session, the client asks for best practices around when to use DataRaptors vs. Integration Procedures.
For which scenario should a consultant advise the client to use a single DataRaptor?
答案：B
解題說明：
DataRaptorsare best for extracting, transforming, and loading Salesforce data, especially when handling data from related SObjects.
* Single DataRaptor for related SObjects:
* Extract:
"Use a DataRaptor Extract when you need to read Salesforce data, such as retrieving fields from multiple related SObjects in a single read." (Source: Omnistudio Standard Guide - DataRaptors)
* Why not B, C, or D?
* SendMail tasks, complex multi-step logic, or external data connectionsare handled by Integration Procedures, not DataRaptors.
問題 #111
Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities?
(Choose two)
答案：B,C
問題 #112
A client wants to store data for patient's smartwatch to display within the Remote Monitoring charts. What object would you store this information in?
答案：C
解題說明：
According to the Salesforce documentation2, Care Observations is an object in Health Cloud that is used to store the data for patient's smartwatch to display within the Remote Monitoring charts. Care Observations include information such as the observation type, value, unit, date, and time. Care Observations can be created from various sources, such as connected devices, manual entry, or external systems2.
問題 #113
Bloomington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system.
Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?
Choose 3 answers
答案：B,C,E
解題說明：
Step-by-Step Explanation:
* Health Cloud Best Practice for Displaying Internal and External Data:
* FlexCards(part of OmniStudio) can display data from multiple sources in a unified view on a patient record.
* Integration Proceduresconnect to external systems and bring in data (e.g., from EHRs or other sources).
* DataRaptorsextract and transform Salesforce data for display and use in FlexCards.
* Salesforce Documentation Reference:
* "FlexCards can display internal Salesforce data and call Integration Procedures or DataRaptors to bring in external or standard object data."-OmniStudio Standard Guide
* "Integration Procedures are used to retrieve and update data from external systems and can be invoked directly from FlexCards or OmniScripts."-OmniStudio Integration Procedures
* "DataRaptors map Salesforce data to and from FlexCards and Integration Procedures, enabling seamless display of patient information."-OmniStudio DataRaptors
* Other Options:
* Salesforce Flows: Good for automation but not for real-time display of combined external and internal data on record pages.
* Visualforce Pages: Legacy solution, not recommended for modern Health Cloud patient page display, and does not natively integrate with OmniStudio tools.
References:
OmniStudio Standard Guide
OmniStudio Integration Procedures
OmniStudio DataRaptors
問題 #114
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