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| Section | Objectives |
|---|---|
| Reporting and Analytics | - Education Cloud reporting capabilities
|
| Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Student Lifecycle Management | - Recruitment and admissions processes
|
| Program and Academic Operations | - Course and program management
|
| Data Management and Integration | - Data architecture and integration patterns
|
| Student Experience and Engagement | - Student portals and experience design
|
| Security and Access Control | - Role-based access and permissions
|
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NEW QUESTION # 134
University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?
Answer: D
Explanation:
The consultant should recommend Campaign Member Status as a feature to track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Campaign Member Status is a feature that allows users to define and track the status or response of a campaign member for a specific campaign, such as Sent, Opened, Clicked, or Attended. Campaign Member Status can help the university department staff members track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods by using features such as custom statuses, member status values, or campaign reports. Salesforce Inbox, Campaign Influence, or Marketing Cloud are not features that can track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Reference:
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/campaign_basics/campaign_basics_member_status
NEW QUESTION # 135
A university's Advancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?
Answer: B
Explanation:
The consultant should recommend Household as the Default Account Model for the university's Advancement office that plans to implement EDA to manage its alumni, donors, and supporters. Household is an account model that allows users to store information about individuals who are related by family or household relationships, such as spouses or siblings. Household can be used to track various information about an individual or a family unit, such as name, email, phone, address, or total household income. The consultant can help the university set up Household as the Default Account Model in EDA Settings so that a family record will be automatically created when a Contact record is created by staff members. Administrative, Educational Institution, and Person are not account models that can meet the requirement of setting up a system default that will automatically create a family record when a Contact record is created by staff members. Reference:
https://powerofus.force.com/s/article/EDA-Accounts
https://powerofus.force.com/s/article/EDA-Settings
NEW QUESTION # 136
A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?
Answer: A,C
Explanation:
Customer Community Plus and Customer Community Plus Login are two Customer Community licenses that can be used with Advisor Link. Customer Community Plus is a license type that enables users to access Advisor Link features such as early alerts, appointments, and program plans from a portal. Customer Community Plus Login is a variation of Customer Community Plus that is based on logins rather than users. Customer Community and Customer Community Login are not license types that can be used with Advisor Link. Reference:
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_requirements.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.users_license_types_communities.htm&type=5
NEW QUESTION # 137
Where can a primary school customer connect with other people to share insights on using Education Cloud?
Answer: A
Explanation:
The Trailblazer Community is a platform where Salesforce users, including those using Education Cloud, can connect, share insights, and collaborate. Primary school customers can join this community to find resources, ask questions, and learn best practices from other educators and Salesforce experts. It is an excellent place for networking and getting support from the broader Salesforce ecosystem.
Reference:
Trailblazer Community
Education Cloud Community Groups
NEW QUESTION # 138
A consultant is writing an Apex class to run when a new Contact is created in a Salesforce environment where Education Data Architecture (EDA) is in use.
What should the consultant do to ensure the code executes in the order intended?
Answer: B
Explanation:
Table-Driven Trigger Management (TDTM) is a tool to manage the code in Salesforce and control how Apex behaves5. TDTM allows the consultant to easily rearrange the order of things via a table in the Salesforce interface (hence, the "Table-Driven" in TDTM)6. With TDTM, the consultant can tell the Apex trigger: do X first, then Y, then Z, without writing any code6. TDTM is part of the Education Data Architecture (EDA) and can be accessed from EDA Settings5. Reference:
5: Table-Driven Trigger Management (TDTM) Overview - Salesforce7
6: Table-Driven Trigger Management and Why it Matters8
NEW QUESTION # 139
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