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ITIL 4 Foundation certification exam is the entry-level certification in the ITIL 4 certification scheme. ITIL 4 Foundation Exam certification is ideal for individuals who want to gain a strong understanding of ITIL 4 and its key concepts, as well as those who are new to ITSM and want to learn about the best practices for managing IT services. ITIL 4 Foundation Exam certification exam covers topics such as the ITIL service value system, the four dimensions of service management, the ITIL service value chain, and key ITIL practices.

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ITIL 4 Foundation certification exam is designed for IT professionals who want to understand ITSM best practices and how they can be applied in their organizations. ITIL 4 Foundation Exam certification is also suitable for business managers who want to understand how IT services can be aligned with business goals to deliver value to customers. The ITIL 4 Foundation certification is recognized globally and provides an excellent foundation for IT professionals who want to advance their careers in ITSM.

ITIL 4 Foundation Exam Sample Questions (Q90-Q95):

NEW QUESTION # 90
Which is described by the 'organizations and people' dimension of service management?

Answer: D


NEW QUESTION # 91
Which step of the continual improvement model includes baseline assessments?

Answer: A


NEW QUESTION # 92
Which helps to streamline the fulfilment of service requests?

Answer: D

Explanation:
Explanation/Reference: https://www.bmc.com/blogs/itil-service-request-management/


NEW QUESTION # 93
Identify the missing word in the following sentence.
Sponsor is the role that authorizes budget for service [?)

Answer: A

Explanation:
Sponsor: A person who authorizes budget for service consumption; e.g., the Finance Manager
https://www.bmc.com/blogs/itil-key-concepts-service-management/#:~:text=Sponsor%3A%20A%20person%
20who%20authorizes,%3B%20e.g.%2C%20the%20Finance%20Manager.


NEW QUESTION # 94
Which competencies are required by the 'service level management' practice?

Answer: A


NEW QUESTION # 95
......

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