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The Open Group OG0-092 Exam Syllabus Topics:

Section	Objectives
Topic 1: Reference models and capability	- Architecture Capability Framework - TOGAF reference models
Topic 2: Enterprise architecture governance	- Governance frameworks and practices - Compliance and risk management
Topic 3: Architecture Development Method (ADM) application	- Preliminary and Phases A–H application - Tailoring ADM for scenarios
Topic 4: Architecture content and frameworks	- Architecture Content Framework & deliverables - Views, viewpoints, building blocks

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The Open Group TOGAF 9 Part 2 Sample Questions (Q23-Q28):

NEW QUESTION # 23
Scenario: Global Mobile 1
Please read this scenario prior to answering the question
Global Mobile is a mobile telecommunications company formed through a series of mergers and acquisitions.
They are yet to fully integrate the customer service systems for the most recent acquisitions, and as result, customer service has been a major concern for the Chief Technology Officer.
Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below the industry average. The Corporate Marketing group has published some new findings about customer satisfaction. The customers appear to be switching to Air Light, a competitor, because of superior customer service. Global Mobile actually has better coverage in nearly all markets than Air Light, and good roaming agreements that keep rates low for business travelers. But, customer satisfaction has remained low.
The Business Strategy group and the Enterprise Architecture group have conducted a high-level project to develop the enterprise-wide strategic plan. They have developed a business scenario which contains a good conceptual model of what needs to be done, and also identifies the key requirements. This was used in preparing the proposal presented to the Executive Council and the Corporate Board.
The planning for the program has been underway for several months. Global Mobile has selected TOGAF 9 as the basis for its Enterprise Architecture.
The Corporate Board has approved funding for a multi-million Euro conversion to transition to a packaged Customer Service System. It is anticipated that the overall program will take five years to complete, but there are some tactical projects that can commence immediately to address the situation. The Corporate Board has placed one additional major constraint on the program. In addition to achieving the business outcomes directly related to improving overall customer service within each business unit, the Corporate Board expects the Target Architecture to produce an additional saving of at least 30% over current operating costs through energy efficiency initiatives, virtualization of servers and workstations, and expanded telecommuting and desk-sharing. This Green initiative is intended to become a model for future investments at all company facilities worldwide.
Refer to Global Mobile scenario
You have been engaged as a consultant to advise the Chief Architect on the best ways to approach to the implementation planning activities for this significant business transformation.
Based on TOGAF 9, which of the following is the best answer? (Is this the right answers to choose?)

A. You recommend that the implementation planning activities be conducted using Capability-Based Planning. This is appropriate because the Green initiative is an enterprise-wide plan with a horizontal scope. Its metrics are aggregated at the enterprise level. It is crucial to gain business unit support and cooperation to achieve the broader business outcomes which will benefit all.
B. The Capability-Based Planning approach used in the organization's TOGAF-based Enterprise Architecture framework is focused on business outcomes. The Green initiative is an infrastructure program that is technical in nature; therefore, it would not be appropriate to use the Capability-Based Planning approach. Instead, the Global Mobile systems development lifecycle approach should be utilized to develop the Solution Architecture.
C. You recommend using conventional implementation planning techniques. The horizontal scope of the Green initiative would make the Capability-Based Planning approach used in the organization's TOGAF-based Enterprise Architecture framework difficult to manage and govern. This approach to planning was better applied within the vertical scope of a business unit.
D. You recommend using conventional implementation planning techniques. The Capability-Based Planning approach is normally only used in public sector, defense-related programs. This approach is not appropriate for a private sector company.

Answer: A

NEW QUESTION # 24
Scenario
Please read this scenario prior to answering the question
Your role is that of the Lead Architect working for a government agency responsible for immigration, customs,
and border control. The agency was formed by consolidating several smaller government agencies. The
agency has established an Enterprise Architecture practice based on TOGAF 9. The CIO is the executive
sponsor and has appointed an EA steering team to oversee the practice.
There has been a considerable increase in security requirements and immigration service requests in recent
years, which have expanded the scope and size of the operations of the agency. As a result, the existing
Information Technology architecture no longer meets the required service levels. A significant Enterprise
Architecture (EA) initiative is in progress with the goal to improve customer responsiveness and satisfaction,
and improve the overall operational efficiency of the agency.
The current EA staff members were internal appointments based on a request from the EA steering team to
supply a number of suitable individuals for the EA effort. Collectively, they possess a broad range of IT and
business analysis skills. However, the CIO has expressed concern about the diverse range of experience
within the team. There is concern that the EA staff may be lacking in some of the critical skills that are required
to properly conduct EA activities. It had been assumed that any EA-related skill gaps would be overcome by
on-the-job mentoring from the senior members of the EA staff. Each architect was expected to attend a
TOGAF training course and participate in other skill development activities.
A recent review of the EA program revealed that many EA staff members, despite attending multi-day training
courses, were not proficient in analyzing or creating the models and artifacts required for their assigned
architecture projects. Stakeholders have observed errors and inconsistencies in artifacts and deliverables
being submitted for review.
Refer to the Scenario
The CIO has asked you to recommend a professional development plan for the EA staff in order to address the
findings raised in the recent review.
Based on TOGAF, which of the following is the best answer?

A. You recommend that you work with the EA steering team to adapt the TOGAF Architecture Skills
Framework for use within the architecture practice at the agency. The categories of architecture roles, the
required skills for each role and the desired level of proficiency for each role and skill will be defined by this
framework. Each team member, or prospective team member, can then be evaluated for suitability against
these roles and skills. Staffing and training adjustments can then be made as necessary to close gaps that
are discovered.
B. You recommend that an architecture maturity assessment should be conducted. This will identify the
practices on which the agency should focus to see the greatest improvement and ensure that the basic
enterprise architecture process is documented. As part of the assessment, all of the team leaders should
be interviewed and their qualifications assessed. In order to rectify areas of low proficiency, they are
expected to attend additional EA training courses. When the team leaders have achieved the desired levels
of proficiency, they should apply a similar process for their staff members.
C. You recommend that a comprehensive evaluation of key team leader skills be made using the TOGAF
Architecture Skills Framework. Based on the evaluations, you will recommend the necessary staff changes.
This will ensure that the team leaders have the necessary skills and experience for the architecture tasks
within the agency. The role and skill categories defined in the TOGAF Architecture Skills Framework should
then be shared with the department leaders so that in the future, they can make more informed choices
when providing internal candidates for the EA team.
D. You recommend that to address the issues identified in the review, the experienced team leaders should
mentor the junior team members. At the same time additional training should be provided. Since it is now
known that some models are improperly defined and may have caused cascading errors in other parts of
the architecture, you recommend an iteration of the Migration Planning phase occur, so as to develop a
coordinated transition to a new baseline using the last known good architecture. Once the artifacts are
consistent and correct, these can be applied to this new baseline.

Answer: A

NEW QUESTION # 25
Carter Woods, a global furniture firm, wants to improve the efficiency of its sales force by replacing their legacy configuration and ordering systems based on manual and paper based processes with an online ordering platform.
Carter Woods uses the Architecture Delivery Method from TOGAF 9. The CIO sponsored this activity and the Baseline Architecture was defined on the initial iteration defining: approach, scope and architectural vision including a set of architecture principles related to the Data domain:
Data is an asset.
Data is shared.
Data is accessible.
A set of aspects to clarify arose from the business analysis from the assumption to replace the legacy systems with an online centralized one. These main concerns are:
* To identify the changes to existing business processes.
* To identify the data entities that can be shared among the sales agents.
* To clarify how to keep the data secured.
* To identify the list of non-sales application to be integrated with the sales applications Refer to the scenario above You, as Lead Enterprise Architect, need to identify the most appropriate architecture viewpoints to address the concerns above mentioned.
Choose one of the following answers

A. Depict the Business Architecture using a Role catalog and a Process/Event/Control/Product catalog.
Depict the Data Architecture using a System/Data matrix, a Data Entity/Data Component catalog and Data Security diagram. Depict the Application Architecture using an Interface catalog. Define the Technology Architecture via a Network Computing/Hardware diagram.
B. Depict the Business Architecture using a Business Interaction matrix and a Location catalog. Depict the Data Architecture using a Data Lifecycle diagram and a Data Migration diagram. Depict the Application Architecture using a Software Engineering diagram. Depict the Technology Architecture using a Communications Engineering diagram.
C. Depict the Business Architecture using a Role catalog and Location catalog. Depict the Data Architecture using a System/Data matrix, Data Entity/Business Function matrix and Data Security diagram. Depict the Application Architecture using an Application Interaction matrix. Define the Technology Architecture via a Network Computing/Hardware diagram.
D. Depict the Business Architecture using a Business Footprint diagram and a Location catalog. Depict the Data Architecture using a Data Migration diagram, System/Data matrix and Data Lifecycle diagram.
Depict the Application Architecture using an Application Communication diagram. Depict the Technology Architecture using a Network Computing/Hardware diagram.

Answer: A

NEW QUESTION # 26
Scenario: Summer Seeds BV
Please read this scenario prior to answering the question Summer Seeds BV is an international agricultural company exporting bulbs, flowers and seeds worldwide. It is headquartered in Rotterdam in the Netherlands, and has sales and distribution centers in over 60 countries worldwide. Several of these centers include administrative, manufacturing, and research facilities. To achieve full integration of their research capabilities with their development centers located in various climate zones, the company wants to develop strong self directed teams in each location. It also wants to define new business models that are profitable while reducing their impact on the environment. The management is deeply committed to ensuring that the company is a world leader in socially responsible seed development with a business strategy that focuses on profitability through environmentally friendly operating processes. Summer Seed's international operations are subject to various legal and regulatory requirements. In areas such as genetically modified seeds, governmental controls are strictly enforced and compliance is critical. Recently a competitor was heavily fined for violating the regulations in a country where it was developing pest- resistant seeds. The Governing Board is concerned, and as a result has approved the expenditure of resources to establish an Enterprise Architecture program. They have requested information about the status of projects that could impact regulatory compliance. They also want to enable the corporate legal staff and auditors to analyze proposed architectures to ensure that they are within the legal guidelines for a given location. In addition, the research organization should be able to see that the architecture is appropriate for its needs. TOGAF 9 has been mandated as the guiding framework for the development and evolution of the Enterprise Architecture practice.
Refer to the Summer Seeds BV Scenario You have been appointed as the Lead Consultant. You have been asked to recommend an approach that would enable the development of an architecture that addresses the needs of all these parties. Based on TOGAF 9, which of the following is the best answer?

A. For those groups that have sufficient power and level of interest, a special report should be created that summarizes the key features of the architecture with respect to the particular location. Each of these reports should reflect the stakeholders' requirements.
B. A stakeholder map should be developed that allows the architects to define groups of stakeholders sharing common concerns. A set of views should then be defined that addresses the concerns for each group- Architecture models can then be created for each view to address the stakeholders' concerns.
C. Depending on the nature of the architecture, a set of models should be created that can be used to ensure that the system will be compliant with the local regulations. Stakeholders should be able to view the models to see that their concerns have been properly addressed.
D. Each architecture activity should be developed using a consistent modeling approach that is uniform across all architecture projects. Each architecture should be defined based on this fixed set of models so that all concerned parties can examine the models to ensure that their issues and concerns have been addressed,

Answer: B

NEW QUESTION # 27
Scenario: Rollins Manufacturing
Please read this scenario prior to answering the question
Rollins Manufacturing is a major supplier in the automotive industry, headquartered in Cleveland, Ohio with manufacturing plants in Chicago, Sao Paulo, Stuttgart, Yokohama, and Seoul. Each of these plants has been operating its own Manufacturing Requirements Planning (MRPII) system, production scheduling, and custom developed applications that drive the automated production equipment at each plant.
Rollins is implementing lean manufacturing principles to minimize waste and improve the efficiency of all of its production operations. During a recent exercise held for internal quality improvement, it was determined that a significant reduction in process waste could be achieved by replacing the current MRPII and scheduling systems with a common Enterprise Resource Planning (ERP) system located in the Cleveland data center.
This central system would provide support to each of the plants replacing the functionality in the existing systems. It would also eliminate the need for full data centers at each of the plant facilities. A reduced number of IT staff could support the remaining applications. In some cases, a third-party contractor could provide those staff.
The Rollins Enterprise Architecture department has been operating for several years and has mature, well- developed architecture governance and development processes that are strongly based on TOGAF 9.At a recent meeting, the Architecture Review Board approved a Request for Architecture Work from the Chief Engineer of Global Manufacturing Operations who is the project sponsor. The request covered the initial architectural investigations and the development of a comprehensive architecture to plan the transformation.
The Common ERP Deployment architecture project team has now been formed, and the project team has been asked to develop an Architecture Vision that will achieve the desired outcomes and benefits. Some of the plant managers have expressed concern about the security and reliability of driving their MRPII and production scheduling from a central system located in Cleveland. The Chief Engineer wants to know how these concerns can be addressed.
Refer to the Rollins Manufacturing Scenario:
You are serving as the Lead Enterprise Architect for the Common ERP Deployment architecture project.
One of the earliest initiatives in the Enterprise Architecture program at Rollins was the definition of a set of IT principles and architecture principles that are well aligned with the overall enterprise principles. These now need to be updated to address the concerns raised.
You have been asked to select a set of principles most appropriate for guiding the team to define a robust solution.
[Note: You should assume that Rollins has adopted the example set of principles that are listed and defined in TOGAF 9, Section 23.6.] Based on TOGAF 9, which of the following is the best answer?

A. Common-use Applications, Data is Shared, Data is Accessible, Data is Secure, Interoperability, Control Technical Diversity.
B. Business Continuity, Service-orientation, Data is Accessible, Data is Secure, Responsive Change Management.
C. Information Management is Everybody's Business, IT Responsibility, Data Trustee, Technology Independence, Responsive Change Management.
D. Maximize Benefit to the Enterprise, Business Continuity, Common-use Applications, Data is Shared, Data is Accessible, Data is Secure.

Answer: D

NEW QUESTION # 28
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