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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware and Network Troubleshooting | 28% | - Component failure diagnosis & repair - Troubleshooting methodology - Network issues & resolution - Hardware problems & solutions |
| Topic 2: Virtualization and Cloud Computing | 11% | - Cloud service models & deployment types - Virtual & cloud security - Virtualization concepts & hypervisors - Cloud infrastructure & resource management |
| Topic 3: Hardware | 25% | - PC components, installation & configuration - Custom PC builds & specialized hardware - Power supply & cooling systems - Peripherals & storage devices - Hardware maintenance & upgrades |
| Topic 4: Mobile Devices | 13% | - Network connectivity & configuration - Hardware components & replacement - Mobile device security & troubleshooting - Synchronization & data management |
| Topic 5: Networking | 23% | - Network types, topologies & cables - Network devices & configuration - IP addressing & protocols - Network connectivity & troubleshooting - Wireless networking standards & security |
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問題 #191
After a technician installs a new network printer, the technician discovers that one of the printer features is not available. Which of the following should the technician do first?
答案：B
解題說明：
Updating the firmware ensures the printer is running the latest software, which can enable missing features and resolve compatibility or functionality limitations.
問題 #192
Which of the following would most likely affect average seek times on individual mechanical hard drives?
答案：A
解題說明：
Spindle speed is the intended answer because it directly affects how quickly a mechanical hard drive's platters rotate and how long the drive waits for the requested data sector to move beneath the read/write head. Drives operating at higher revolutions per minute generally have lower rotational latency and better overall access performance than slower drives. Strictly speaking, seek time describes the movement of the actuator arm to the correct track, while spindle speed primarily affects rotational latency. However, these delays combine to determine the drive's practical access time, and spindle speed is the only relevant option listed. RAID level affects the performance and redundancy of an array rather than the mechanical timing of an individual drive.
PCIe version is not normally relevant to mechanical SATA or SAS drives, and form factor does not directly determine access speed.
問題 #193
Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drives with the same results.
Which of the following steps should the technician take first to correct this issue?
答案：C
解題說明：
If a hard drive is heavily fragmented, file read/write operations can take significantly longer, causing slow backup speeds. Defragmenting the drive organizes the data for more efficient access.
Why Not A (Replace the hard drive's USB cable): A faulty cable would typically cause disconnections or errors, not just slower speeds.
Why Not C (Update the storage drivers): This might help if the issue is with system drivers, but the described symptoms point to a fragmentation issue.
Why Not D (Compress the files): Compression reduces file size but does not address the root cause of the slow backups.
CompTIA A+ Exam Reference: Core 2 (220-1102), Section 3.1, storage troubleshooting.
問題 #194
A customer is using port 110 for email. However, the customer wants to upgrade to a more secure connection that automatically synchronizes with the server. Which of the following should the customer use?
答案：D
解題說明：
IMAP provides secure email access that keeps messages synchronized between the client and the mail server, allowing changes to be reflected automatically across devices while offering better security than legacy POP3 on port 110.
問題 #195
A financial institution's application sends a notification to customers when a nearby store accepts contactless payments. Which of the following should be enabled so the application works as intended? (Select two)
答案：A,E
解題說明：
NFC (Near-Field Communication): Enables the device to communicate with contactless payment terminals, which is essential for detecting nearby stores that accept contactless payments.
Location services: Allows the application to determine the user's geographic location so it can provide notifications only when the user is near a participating store.
問題 #196
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