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| Section | Objectives |
|---|---|
| Automate business processes using Power Automate | - Integrate approvals and connectors - Configure business process flows - Create and manage cloud flows |
| Create apps using Power Apps | - Build canvas apps - Build model-driven apps - Customize forms and views |
| Implement Power Pages and Power Virtual Agents | - Build and manage chatbots using Power Virtual Agents - Configure Power Pages sites and security |
| Manage Power Platform solutions | - Integrate Power BI and analytics - Create and deploy solutions - Manage environments and governance |
| Configure Microsoft Dataverse | - Work with Dataverse data management features - Manage tables, columns, and relationships - Configure security roles and business units |
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NEW QUESTION # 247
A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface Description automatically generated
Box 1: Load the extracted topic into a variable
Power Virtual Agents uses entities to understand and identify a specific type of information from a user's responses. When saving the identified information to a variable, a variable type will be associated with it. The variable type is analogous with the entity.
In Power Virtual Agents, a topic defines a how a bot conversation plays out.
A topic has trigger phrases - these are phrases, keywords, or questions that a user is likely to type that is related to a specific issue - and conversation nodes - these are what you use to define how a bot should respond and what it should do.
Box 2: Create a custom entity
The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you'll need to teach the bot's language understanding model some domain-specific knowledge.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
NEW QUESTION # 248
You plan to create a canvas app.
The app must meet the following requirements:
* Send an email after a record is saved.
* Display the expiration column on a form if the creation date of the record is older than 90 days.
You need to configure the app.
Which features should you use? To answer, select the appropriate options in the answer area.
Answer:
Explanation:
Explanation:
NEW QUESTION # 249
A company creates a bot by using Power Virtual Agents.
The company requires the bot to transfer callers to an agent if the bot is unable to recognize a customers request.
You need to configure the bot for the unrecognized information from the customer.
Which feature should you use?
Answer: B
Explanation:
A Fallback topic is a type of topic in Power Virtual Agents that is used when the bot is unable to understand the customer's request. When a Fallback topic is triggered, it takes over the conversation and presents the customer with a set of options or a message that allows them to get the help they need. This can include options such as requesting to speak with an agent, providing feedback, or getting more information about the bot's capabilities. Fallback topic can be configured to automatically transfer the customer to an agent.
References:
* https://docs.microsoft.com/en-us/power-virtual-agents/create-bot/fallback
* https://docs.microsoft.com/en-us/power-virtual-agents/create-bot/bot-topics
NEW QUESTION # 250
Drag and Drop Question
A company creates a canvas app.
The company plans to make the app available in Microsoft Teams. Only employees will be allowed to use the app.
You need to add the app to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 251
You use Power Virtual Agents to create a bot that will answer and transfer help desk calls.
You create topics that contain nodes and functions. The company has the following requirements for the bot:
* When a caller states the word issue, help, or problem, the bot must respond with the question. "How can we help you today?"
* When the bot responds with the question, "How can we help you today?", the bot must provide the caller with the choices of hardware, software or other
* When the caller asks a question, the bot must save the response so that it can perform an action on the response.
You need to configure the bot.
Which nodes or functions should you use? To answer, select the appropriate options in the answer area.
Answer:
Explanation:
Explanation
NEW QUESTION # 252
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