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CIPS L4M5 Exam Syllabus Topics:

SectionObjectives
Understand the interpersonal skills required for effective negotiation- Understand the behavioral aspects of negotiation
  • 1. Concessions and trade-offs
  • 2. Perception and bias
  • 3. Ethical and unethical practices
  • 4. Conflict handling styles
- Analyze the interpersonal skills required for effective negotiation
  • 1. Body language and non-verbal communication
  • 2. Influencing and persuasion skills
  • 3. Assertiveness
  • 4. Questioning and listening skills
Understand the stages of commercial negotiations in procurement and supply- Analyze the types of approaches that can be pursued in commercial negotiations
  • 1. Pragmatic and principled approaches
  • 2. Integrative (win-win) approaches
  • 3. Distributive (win-lose) approaches
  • 4. The influence of power and trust in negotiations
- Understand the stages of a commercial negotiation
  • 1. Clarification and justification
  • 2. Preparation and planning
  • 3. Defining the ground rules
  • 4. Bargaining and problem solving
  • 5. Closure and agreement implementation
Understand how to prepare for negotiations in procurement and supply- Understand how to prepare for a negotiation
  • 1. Zones of potential agreement (ZOPA)
  • 2. The best alternatives to a negotiated agreement (BATNA)
  • 3. Defining objectives and variables
  • 4. The use of bargaining mixes and trade-offs
- Analyze the factors that impact on the approach to commercial negotiations
  • 1. Policies, procedures and protocols
  • 2. Ownership and stakeholder perspectives
  • 3. The impact of time limits and deadlines
  • 4. The position of buyers and sellers

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L4M5 Pdf Files & L4M5 Original Questions

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CIPS Commercial Negotiation Sample Questions (Q280-Q285):

NEW QUESTION # 280
Which of the following is the most appropriate pricing arrangement in contracts where major inputs are commodities?

Answer: B

Explanation:
:
In contracts which have major commodity input, the price is determined by market forces with no individual supplier or buyer able to influence it significantly. Prices are much more variable even within long term contracts and seeking a fixed price would create financial risks for both the buyers and the suppliers. It is often intelligent to agree a contract price adjustment mechanism to allow for market price changes so both sides share risk.


NEW QUESTION # 281
Which of the following are tools that help procurement visualise cost breakdowns of products and services purchased from supplier?
1. Spend candlesticks
2. Spend tree
3. Aggregate expenditure model
4. Spendwaterfall

Answer: B

Explanation:
Understanding where and with whom your supplier spends their money, or understanding the 'cost breakdowns' or 'price build-up' of the goods andservices you purchase from the supplier, will help you know where and when they can offer price concessions.
Cost information can be expressed with more impact through graphs that can be created using Excel and PowerPoint or other softwares. There are two commonly used models known as 'spend waterfall' and 'spend tree'. Spend waterfall shows the build-up of costs, while the spend tree shows all the spends that an organisation makes.
There is no graph known as 'spend candlesticks'. Candlestick chart is astyle of financial chart used to describe price movements of a security, derivative, or currency.
The aggregate expenditure model is a method of calculating GDP. The aggregate expenditure model focuses on the relationships between production (GDP) and planned spending: GDP = planned spending = consumption + investment + government purchases + net exports.


NEW QUESTION # 282
Which of the following should be the final step of a negotiation process if both parties cannot reach an agreement?

Answer: C

Explanation:
Reflecting on performance should become a natural final step in the negotiation process.
'Celebrating publicly about the deal': Public gloating, even in success or failure, if it gets back to the supplier via the press or social media, will likely damage the relationship
'Tempting TOP to reopen the negotiation': whether TOP agrees to reopen the negotiation, procurement should reflect on their achievement and what can be improved.
'Asking TOP for another concession': TOP can agree or reject this concession. Eventually, reflecting should be the final step. Procurement can learn a lot from reflection on performance.
LO 3, AC 3.4


NEW QUESTION # 283
Which of the following are most likely to harm trust between buyer and supplier in a commercial relationship? Select TWO that apply.

Answer: A,E

Explanation:
Trust-destroying behaviours:
- Rumours of partnership or relationship breaking down
- Emotion-based assessment of performance
- Avoiding accountability, passing the blame to others
- General mood - resentment, distrust, frustration, etc
LO 1, AC 1.4


NEW QUESTION # 284
Which of the following are internal factors when a supplier is making its pricing decision?
Price elasticity of demand
Environmental legislation
Risk management
The stage in the product life cycle

Answer: D

Explanation:
Risk management (3) and the stage in the product life cycle (4) are internal factors within the supplier's control and directly influence pricing decisions. These internal factors guide strategic pricing policies. In contrast, price elasticity of demand and environmental legislation are external factors, as per CIPS's guidelines on pricing influences.


NEW QUESTION # 285
......

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