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Scrum PSM-II exam is a challenging and comprehensive certification examination. It measures the Scrum Masters' understanding and practical application of Scrum methodology, the Scrum framework, and the necessary tools and techniques to manage, facilitate, and lead successful Scrum projects. PSM-II exam includes multiple-choice and essay-style questions that cover a range of advanced topics, such as Agile coaching, organizational design, and scaling Scrum. PSM-II Exam is two hours long and consists of 30 questions.

To be eligible for the Scrum PSM-II certification exam, professionals must have a valid PSM-I certification and have at least one year of experience as a Scrum Master in a real-world environment. Additionally, it is recommended that candidates have experience working with multiple Scrum teams, and have experience coaching and mentoring other Scrum Masters.

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How to Prepare For Scrum PSM II: Professional Scrum Master II Exam

Preparation Guide for Scrum PSM II: Professional Scrum Master II Exam

Introduction

SCRUMstudy is the national Scrum and Agile certification accreditation body. SCRUMstudy provides education, training, resources, and certifications to practitioners of Scrum and agile. Authorized Training Providers (A.T.P.s), being the biggest collaborator network of SCRUMstudy, provides a platform to deliver training and certifications.

According to SCRUMstudy, Scrum Master Certified professionals are facilitators who ensure that the Scrum Team has an atmosphere conducive to the successful completion of the project. The Scrum Master acts as the guide, facilitator, and teaches Scrum activities to all participants in the project; eliminates challenges for the team; and, ensures the follow-up of Scrum processes.

The PSM II exam has the aim to verify that the applicants have acquired the requisite knowledge of SCRUM application in SCRUM adaptation projects to a particular scenario. Candidates, with powerful agile practices learned, will be acknowledged as part of an elite group of professionals from Scrum who provide experience well beyond what a traditional project manager might contribute.

This guide provides a detailed overview of the Scrum Master Certified PSM II certification including all sorts of PSM II exam dumps, the exam format, topics covered, exam difficulty and PSM II practice exams, and the target audience profile.

Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q172-Q177):

NEW QUESTION # 172
Scrum Master is a management position because the Scrum Master is accountable for the following three management activities:
(choose the best three answers)

A. Managing the capacity and utilization of the Developers.
B. Removing organizational impediments that limit the team's progress and productivity.
C. The way Scrum is understood and enacted within the organization.
D. Managing the project plan and the project deliverables.
E. Managing the Scrum process.
F. Reporting on the performance of a team.

Answer: B,C,E

Explanation:
Explanation
A Scrum Master is not a management position in the traditional sense of the word. A Scrum Master does not have authority over the team members, the product, or the project. A Scrum Master is a servant leader who helps the team self-organize, collaborate, and deliver value. A Scrum Master is accountable for managing the Scrum process, ensuring that the team follows the Scrum values and principles, and facilitating the team's interactions with stakeholders and the organization. A Scrum Master is also accountable for removing organizational impediments that limit the team's progress and productivity, such as bureaucracy, silos, or conflicts. A Scrum Master is not accountable for reporting on the performance of a team, managing the project plan and the project deliverables, or managing the capacity and utilization of the Developers. These are responsibilities of the Product Owner, the Developers, or other roles in the organization.
References:
Scrum Guide 2020, section "The Scrum Master", "The Scrum Team".
What is a scrum master? [+ Responsibilities] | Atlassian, section "Scrum master responsibilities".
Scrum Master Roles and Responsibilities [2023] | Simplilearn, section "What Does a Scrum Master Do?", "Scrum Master Responsibilities".

NEW QUESTION # 173
In the Daily Scrum, the Product Owner applauds every Developer who moves a Sprint Backlog item to completion. The Product Owner wants to encourage the Developers to make progress visible on the burn-down chart. Select the two best options for the Scrum Master to take.
(choose the best two answers)

A. Tell the Product Owner your concerns about how his behavior may impact the Developers, and ask him to stop attending the Daily Scrum for some time.
B. Take the opportunity to create more energy and team spirit and encourage everyone to participate in the applause.
C. Coach the Scrum Team about the purpose of the Daily Scrum.
D. Nothing. The Scrum Master does not attend the Daily Scrum.

Answer: A,C

Explanation:
Explanation
This is a good option because the Scrum Master's role is to help the Scrum Team understand and apply the Scrum framework and its principles12. The Scrum Master should also facilitate and enable the team's self-organization and collaboration12. By coaching the Scrum Team, the Scrum Master can help them realize that the Daily Scrum is not a status update or a performance review, but a time to inspect and adapt their progress toward the Sprint Goal3 . D. Tell the Product Owner your concerns about how his behavior may impact the Developers, and ask him to stop attending the Daily Scrum for some time.
This is another good option because the Scrum Master's role is to protect the Scrum Team from external interference and distractions12. The Scrum Master should also coach the Product Owner on how to maximize the value of the product and collaborate effectively with the Developers12. By telling the Product Owner your concerns, you can help him understand that his behavior may create pressure, dependency, or resentment among the Developers, which can harm their motivation,creativity, and autonomy . By asking him to stop attending the Daily Scrum for some time, you can give the Developers some space to self-manage their work and communication.
References: 1: What is a Scrum Master? | Scrum.org 2: What is a scrum master? [+ Responsibilities] | Atlassian 3: What's the role of the Product Owner at the Daily Scrum? | by Maarten Dalmijn | Serious Scrum | Medium : Scrum Guide | Scrum Guides : Product Owner's Role in a Daily Scrum: How to Support the ... - Eleken : The Power of Intrinsic Motivation - Forbes

NEW QUESTION # 174
A few members of the Scrum Team discuss work that is not being done. Some say it is part of the Definition of Done, others say it is not. After an hour of angry discussion, someone starts making personal insults and anger levels rise. What is the best action for the Scrum Master to take?
(choose the best answer)

A. End the discussion. Make the call whether the work is or is not part of the Definition of Done. Identify who is involved in the conflict and decide on their further presence on the Scrum Team.
B. Defuse the conflict. Take the Definition of Done and tell the other members of the Scrum Team how to interpret it, so they can autonomously decide whether the debated work is or is not part of it
C. Take the people involved aside. Ask them to resolve the situation outside of the Scrum Team, if required through their managers. The goal is to maintain stability in the team.
D. Conduct a session to help the Scrum Team resolve the conflict and create a uniform Definition of Done.
Remind the other members of the Scrum Team that conflicting ideas are natural, but making it personal does not help.

Answer: D

Explanation:
Explanation
The best action for the Scrum Master to take in this situation is to conduct a session to help the Scrum Team resolve the conflict and create a uniform Definition of Done. This is because the Scrum Master is a servant-leader, a facilitator, and a coach to the team, who should have the skills to help resolve conflicts if called upon by the team1. The Scrum Master can employ various strategies to effectively resolve conflicts within the Scrum Team, such as promoting open communication, facilitating active listening, mediating disagreements, and fostering collaboration2. The Scrum Master can also remind the team members that conflicting ideas are natural and can be beneficial for innovation and learning, but making it personal does not help and violates the Scrum values of respect and openness3. The Scrum Master can guide the team to create a clear and shared Definition of Done that reflects their quality standards and expectations for the product4.
The other options are not the best actions for the Scrum Master to take, because they either undermine the self-organization and autonomy of the team, escalate the conflict, or avoid addressing the root cause of the problem.

NEW QUESTION # 175
Your company has notified the stakeholders that they will be delivering the first release of a new product within ten Sprints. On the seventh Sprint, the Scrum Team discovers that they will not be able to include all of the expected features within the first release. The Product Owner believes if they remove some items from the Definition of Done they will be able to accelerate the development process. The Development Team objects to this idea as it will lead to technical debt.
As a Scrum Master, what would be the best two ways to explain to the Product Owner the impact of technical debt? (Choose two.)

A. Reducing the Definition of Done will introduce unknown errors as development progresses and functionality is added. The system can become more difficult to stabilize as work progresses.
Development for the actual release as well as future releases will be slowed down in unpredictable ways.
B. Releasing the version upon a reduced Definition of Done creates false assumptions about the actual state of the system. This will create many interruptions during the development of the next release as fixes will need to be done to the previous release caused from a reduction of quality.
C. The amount of technical debt will need to be analyzed in order to understand the impact on subsequent releases in order to allocate additional Sprints at the end of the project.
D. As long as there is still technical debt in the current release, feature development for the next release cannot be started. The Product Owner must first agree to this impact before allowing changes to the Definition of Done.

Answer: A,B

Explanation:
The Definition of Done helps the Scrum Team have a shared understanding of what it means for work to be complete, to ensure transparency. The Definition of Done is used to assess when work is complete on the product Increment. It also ensures that the work that is done is in usable condition and meets the Development Teams quality standards for future sustainability.

NEW QUESTION # 176
An organization is planning to form five new Scrum Teams to work on building a single product. A few of the future team members ask the Scrum Master who will coordinate the work between the different Scrum Teams.
What action should the Scrum Master take?

A. Visit the five Development Teams daily to ensure alignment and that all Sprint Backlogs remain synchronized.
B. At the end of Sprint Planning, collect all Sprint tasks and create a consolidated plan for the entire Sprint.
C. Teach them that it is their responsibility to form the teams such that each team will have the necessary skills, knowledge, and competencies to create an integrated Increment by the end of every Sprint.
D. Teach the Product Owner to work with the technical leads on ordering Product Backlog in a way to avoid too much technical and development overlap during a Sprint.
E. Advise the teams to minimize dependencies by working on separate development branches and integrate at the end of four Sprint cycles.

Answer: C

Explanation:
Development Teams are structured and empowered by the organization to organize and manage their own work. This includes deciding how to form teams when multiple teams are needed. The resulting synergy optimizes the Development Team's overall efficiency and effectiveness. They are self-organizing. No one (not even the Scrum Master) tells the Development Team how to turn Product Backlog into Increments of potentially releasable functionality.

NEW QUESTION # 177
......

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