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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Templates and Themes | 10% | - Lightning and Visualforce options - Theme customization and design - Template selection and configuration |
| Topic 2: Customization Considerations and Limitations | 7% | - Declarative vs programmatic options - Limits and governor considerations - Performance and scalability |
| Topic 3: Adoption and Analytics | 5% | - Reporting and dashboards - Engagement and adoption strategies - Moderation and community governance |
| Topic 4: Branding, Personalization, and Content | 15% | - Content management and CMS integration - Personalization and targeted content - Branding and layout customization |
| Topic 5: Administration, Setup, and Configuration | 25% | - Site setup and activation - Deployment and migration - PRM and service integration |
| Topic 6: Sharing, Visibility, and Licensing | 17% | - Sharing rules and external visibility - License types and allocation - Data access and security model |
| Topic 7: Experience Cloud Basics | 8% | - Experience types and use scenarios - Use cases and benefits of Experience Cloud - Platform capabilities and limitations |
| Topic 8: User Creation and Authentication | 13% | - User provisioning methods - External user activation and permissions - Single Sign-On and identity providers |
>> Latest Salesforce EX-Con-101 Exam Objectives <<
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NEW QUESTION # 119
Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.
What should UMS consider to help the situation?
Answer: A
Explanation:
This option allows UMS to reduce the call volume by providing customers with self-service options, such as knowledge articles, FAQs, case management, chat, and feedback. TheCustomer Service template is designed for this purpose and offers a responsive and customizablelayout2
NEW QUESTION # 120
Ursa Major Solar (UM5) is planning to build a portal for its partners. Among other things, UMS will be distributing leads to its partners in the portal.
Which standard component can UMS leverage if it elects to use Partner Central template?
Answer: A
Explanation:
To distribute leads to its partners in the portal, UMS can leverage the Lead Inbox component if it elects to use Partner Central template. The Lead Inbox component is a standard component that displays a list of leads assigned to the partner user or their partner account. The partner user can view, accept, or reject the leads from the Lead Inbox component.
NEW QUESTION # 121
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?
Answer: A
Explanation:
Partner Central is a template that is designed for creating asite that supports channel sales, lead distribution, and deal registration. The template includes features such as partner recruitment, onboarding, training, co- selling, lead management, opportunity management, and deal registration.
NEW QUESTION # 122
Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site.
CK uses Person Accounts for its customers.
How should the CK system administrator configure self-registration?
Answer: A
Explanation:
To configure self-registration for customers who use Person Accounts, CK should leave the Account field blank. This will allow CK to create individual customers without associating them with an account. CK can use the standard self-registration configuration under Experience Workspace and select a profile or permission set that supports Person Accounts. CK can also customize the self-registration page and Apex handler to create Person Accounts for customers based on their information.
NEW QUESTION # 123
Which two statements regarding data categories are true?
Choose 2 answers
Answer: A,D
Explanation:
Two statements regarding data categories that are true are A and B. Data category visibility is controlled by roles, permission sets, or profiles. Child roles cannot see more data categories than their parent role, and if the parent role's visibility changes, the child role's category visibility is reset to match the parent's. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default, unless they have a custom profile that overrides the role settings.
NEW QUESTION # 124
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