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Salesforce Sales-Admn-202 Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified CPQ Administrator Exam
Exam Number:	Sales-Admn-202
Exam Format:	Multiple Select, Multiple Choice
Exam Price:	$200 USD
Certificate Validity Period:	Maintained annually via Salesforce maintenance program
Related Certifications:	Salesforce Administrator Salesforce Advanced Administrator Salesforce CPQ Specialist
Exam Duration:	105 minutes
Available Languages:	English, Japanese
Passing Score:	65%
Real Exam Qty:	60-65
Recommended Training:	Salesforce CPQ Specialist Trailhead Salesforce Certification Overview
Exam Registration:	Salesforce Certification Registration
Sample Questions:	Salesforce Sales-Admn-202 Sample Questions
Exam Way:	Online proctored exam via Kryterion Webassessor
Pre Condition:	Salesforce Administrator certification or equivalent CRM/CPQ experience recommended
Official Syllabus URL:	https://trailhead.salesforce.com/credentials

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Salesforce Sales-Admn-202 Exam Syllabus Topics:

Topic	Details
Topic 1	Quote Templates: This section of the exam measures skills of Salesforce Consultants and covers setting up Quote Templates that align with business requirements. It involves configuring layouts and components to generate professional quotes.
Topic 2	Pricing: This section of the exam measures skills of Salesforce Administrators and covers choosing and applying the right pricing strategies such as Discount Schedules, Block Prices, Contracted Prices, subscription models, and percent-of-total. It also includes determining the expected outcomes of different pricing methods.
Topic 3	Orders, Contracts, Amendments, and Renewals: This section of the exam measures skills of Salesforce Consultants and covers understanding the data required for generating Orders and Contracts. It also involves creating renewal and amendment quotes, and deciding when to use Orders, Contracts, Subscriptions, and Assets to satisfy customer and business processes.
Topic 4	Bundle Configurations: This section of the exam measures skills of Salesforce Consultants and covers setting up bundle structures to meet various business requirements. It evaluates the ability to configure Product Rules that ensure bundles work properly according to defined processes.
Topic 5	Approvals: This section of the exam measures skills of Salesforce Consultants and covers selecting and setting up native or Advanced Approvals. It ensures that approval processes meet business needs and align with quoting workflows.
Topic 6	CPQ Platform: This section of the exam measures skills of Salesforce Administrators and covers designing, configuring, and troubleshooting Price Rules using lookup objects and formulas. It involves applying knowledge of the quote calculation sequence, permissions, record types, field sets, and page layouts. It also tests understanding of CPQ data flow across objects, localization and multi-currency setup, package-level settings, and how the CPQ managed package integrates within a Salesforce org.
Topic 7	Product Selection: This section of the exam measures skills of Salesforce Administrators and covers enabling product selection through tools like Search Filters, field sets, and Custom Actions. It ensures that users can easily find and configure products to match business needs.

Salesforce Certified CPQ Administrator Sample Questions (Q187-Q192):

NEW QUESTION # 187
A sales rep at Universal Containers is trying to determine why a new Contract was unable to be created from a recently contracted Order. The sales rep has confirmed that the Order is for a new customer. This is the sales reps first attempt to contract the Order. What are three troubleshooting steps an admin should take to identify the issue7 Choose 3 answers

A. Confirm that each of the Order Products have been activated.
B. Check recent Apex Jobs to identify any errors in the contracting process.
C. Ensure the Order Start Date is later than the Opportunity Close Date.
D. Ensure there is at least one subscription-based Order Product on the Order.
E. Verify that the related Opportunity is in Closed/Won status.

Answer: A,B,D

Explanation:
Issue Context:
A Contract could not be created from an Order for a new customer.
Troubleshooting Steps:
A). Confirm Order Product Activation:
Contracts can only be generated for activated Order Products.
C). Check Apex Jobs:
Errors in the contracting process are logged in Apex Jobs. Review these logs for potential issues.
E). Ensure Subscription-Based Order Product:
Contracts require at least one subscription-based Product on the Order.
Validation:
Verify that all conditions are met and retest the Contract creation process.

NEW QUESTION # 188
An Admin creates a Search Filter for Product Code that has a predefined Filter Value of Green and an operator of "starts with".
If the Search Filter is visible, how can sales reps interact with the filter on the Product Selection screen?

A. Sales reps can see the filter, but are unable to alter the filter text.
B. Sales reps can replace the text, but are unable to leave the required field blank.
C. Sales reps can change the operator from "starts with" to "contains".
D. Sales reps can delete the text to ignore the filter.

Answer: D

Explanation:
In Salesforce CPQ, when search filters are configured with predefined values and visible to sales reps, their interaction with the filter is determined by the filter's configuration and available operators. The behavior described here is tied to Search Filters in the Product Selection screen, which allow users to refine the list of displayed products based on specific criteria.
* Search Filter Configuration:
* Predefined Filter Value: Here, the filter is set with a value ("Green").
* Operator: The operator "starts with" limits the search to product codes beginning with the text
"Green."
* Sales Rep Interaction with the Filter:
* The visibility of the search filter enables sales reps to view and interact with the criteria during product selection.
* Specifically, sales reps have the ability to delete the predefined text to ignore the filter and retrieve a broader or unrestricted product list.
* Documentation Alignment:According to Salesforce CPQ guidelines (as referenced in the Salesforce CPQ package settings and user behaviors), if filters are not marked as "required," users can remove or modify the filter values dynamically. This is designed to offer flexibility during quoting while maintaining filter defaults for ease of use.
The interaction described above aligns with Salesforce CPQ's behavior regarding visible search filters, emphasizing that sales reps can clear the filter text unless restricted by additional customization.
* Use Case Reference:
* When a sales rep begins a quote and searches for products, the filter defaults to "Green."
* If the rep does not want to limit the product search to codes starting with "Green," they can simply remove the text and refresh the results.
Relevant Salesforce CPQ References:
* Search Filters in the Quote Line Editor section of CPQ documentation .
* Guidelines for Search Filter Configuration and behaviors when visible filters are not required .

NEW QUESTION # 189
In what way does Smart Approvals expedite the approval process?

A. Rejected quotes that are resubmitted within previously approved values go directly to the person who rejected.
B. Approving a quote will auto-approve any lesser-discount quotes related to the same opportunity.
C. Quotes with multiple steps in the approval chain go directly to the highest approver required.
D. Quotes within defined thresholds will be automatically approved.

Answer: A

Explanation:
Smart Approvals Overview:
* Salesforce CPQ's Smart Approvals streamline the approval process by re-evaluating previously approved records to avoid redundant approvals.
Rejected Quotes Resubmission:
* If a quote is rejected, and the user resubmits it without exceeding previously approved values, it bypasses the full approval chain and is sent directly to the person who rejected it.
* This functionality minimizes unnecessary delays and ensures efficient quote handling.
Documentation Alignment:
* Smart Approvals Configuration and behavior as outlined in CPQ guidelines ensure approval efficiency .

NEW QUESTION # 190
A user needs to amend a contract and change prices to reflect new discounts for existing active subscriptions and assets.
How should the user achieve this?

A. Change the status of the contract to Draft. Make price changes on the original quote used to generate the contract and check Contracted on the Opportunity again.
B. Clone the Quote Lines which need to be updated. Modify the desired discounts on the cloned Quote Lines. Update the original Quote Lines to a Quantity of zero.
C. Change the values for Net Price on the subscription or Price field on the asset. Amend the contract and use Refresh Prices.
D. Create a Price Book with Price Book Entries to reflect the new prices. Populate the Contract Amendment Price Book ID field with the new Price

Answer: C

Explanation:
Requirement:
* Amend an active contract and adjust prices for subscriptions and assets based on new discounts.
Solution:
* Use the Amend Contract process.
* Adjust prices for subscriptions or assets directly by modifying the Net Price or Price field.
* Use the Refresh Prices button to apply changes to the amended contract.
Why Other Options are Incorrect:
* A: Cloning Quote Lines is unnecessary and inefficient for contract amendments.
* B: Changing the contract status to Draft is not supported in standard CPQ.
* D: Creating a new Price Book is not required for this use case.
Salesforce CPQ Reference:
* The Amendments Process is extensively documented in CPQ Subscription Management .

NEW QUESTION # 191
Universal Containers (UC) maintains a large Product catalog with more than 500 Products. Ten Products from various Product Famines are frequently requested and purchased by UC's customers and must be easy to find for users.
Mow should the admin meet the requirement?

A. Create a Custom Action that targets the Product Configuration page for a bundle that contains the ten Products.
B. Create a Global Action to clone a pre-made Quote containing the ten Products, and then refresh prices.
C. Create a Custom Action with Search Filters that targets the Product Selection page to show only the ten Products.
D. Set the Sort Order for each of the ten Product records to a numeric value that is greater than any other Product.

Answer: C

NEW QUESTION # 192
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