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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

SectionWeightObjectives
Contact Policy and Volume Constraints13%- Control outbound exposure
- Prevent action overexposure
- Set volume limits
Business Agility in 1:1 Engagement15%- Change management
- Pega GenAI for content and operations
- Operational workflows
Actions and Treatments12%- Define outbound actions
- Present offers on web channels
- Manage customer actions
Next-Best-Action Concepts12%- Optimize customer value in contact center
- Customer engagement blueprint
- One-to-one customer engagement
- Always-on outbound essentials
- Define starting population
- Optimize Next-Best-Action strategy
Channels10%- Email and third-party integration
- Multi-channel delivery
- Real-time containers
AI and Arbitration8%- Action arbitration logic
- Business levers for ranking
- AI-driven prioritization
Decision Strategies15%- Predictive analytics integration
- Design and test decision strategies
- Adaptive models
Engagement Policies15%- Build engagement strategies
- Define engagement policies
- Design and manage customer journeys

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q47-Q52):

NEW QUESTION # 47
The development team at U+Bank wants to create multiple test personas for their new engagement strategy quickly. A team member suggests using Pega GenAI features instead of creating a manual persona to improve efficiency and speed up the testing process.
Which advantage does Pega GenAI provide when creating personas compared to manual creation?

Answer: C


NEW QUESTION # 48
In a decision strategy, to use a customer property in an expression, you

Answer: B

Explanation:
In a decision strategy, to use a customer property in an expression, you need to define Customer page in Pages & Classes and specify its class as Data-Customer. This allows you to access customer properties by using dot notation, such as Customer.Age or Customer.Gender. You do not need to define the property as a strategy property, use it without any prefix, or prefix it with the keyword Customer. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Decision strategies


NEW QUESTION # 49
U+Bank presents various credit card offers to Its customers on Its website. The bank uses AI to prioritize the offers according to customer behavior. After the introduction of the Gold credit card offer, the offer click- through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?

Answer: B


NEW QUESTION # 50
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Prices of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
The details of the shoes are provided in the following table:

To output the most profitable shoe, which component do you add in the blank space that is highlighted in red?

Answer: A

Explanation:
To output the most profitable shoe, you need to add a Prioritize component in the blank space. A Prioritize component allows you to rank actions based on one or more properties. In this case, you can rank the shoes based on the Profit property and select the highest ranked shoe as the output. Verified Reference: Pega Academy - Decisioning Consultant - Prioritizing actions


NEW QUESTION # 51
MyCo, a telecom company, uses Pega Customer Decision Hub to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a deaccessioning architect, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

Answer: A

Explanation:
To test the visualization and the rendering of the email content, including replacing of the placeholders with customer information, you use a seed list from the Test email tab. A seed list is a predefined set of customers that you can use to test your email treatments before sending them to your target audience. You can select one or more customers from the seed list and send them a test email with your treatment. You can then verify how the email looks in their inbox and how the placeholders are replaced with their actual values. Verified Reference: [Pega Academy - Decisioning Consultant - Testing email treatments]


NEW QUESTION # 52
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