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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Talent Management and Development | 12% | - Performance management
|
| Topic 2: Employee Relations and Engagement | 20% | - Labor relations and compliance
|
| Topic 3: Workforce Planning and Talent Acquisition | 16% | - Talent forecasting and planning
|
| Topic 4: Total Rewards | 12% | - Compensation strategy
|
| Topic 5: Leadership and Strategy | 40% | - HR governance and ethics
|
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73. Frage
As an HR Professional you should be familiar with the terminology, practices, and rules governing union- based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?
Antwort: B
Begründung:
Explanation/Reference:
Answer option A is correct.
When a union is on a strike and the organization shifts work to non-union operations, the union can picket the non-union operations. This is called a double breasting picket.
Answer option D is incorrect. A sympathy strike occurs when non-striking workers don't cross the picket line of striking workers.
Answer option B is incorrect. The common situs picketing happens when members of a picketing labor union picket a workplace in which multiple employers work. This could include employers who the picketers don't have a disagreement with.
Answer option C is incorrect. A wildcat strike is when a collective bargaining agreement restricts strikes, but workers strike anyway.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-
586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Union Organization
74. Frage
There are many different types of organizations that people create to accomplish business goals. Which business organization has just one person who is responsible for all decisions in the business, retains all profits, and has unlimited personal liability for all business decisions?
Antwort: D
Begründung:
Explanation/Reference:
Answer option B is correct.
A sole proprietor is the owner of the business, has the authority over the business, and is responsible for all liabilities the business may incur. Sole proprietorships are the easiest organizations to create and generally to manage.
Answer option A is incorrect. Partnerships are formed with two or more people and the people involved generally share the decisions, profits, and liabilities.
Answer option C is incorrect. A limited liability company is similar to sole proprietorship, but the owner has limited liability and is somewhat protected from the faults and liabilities of the legal organization.
Answer option D is incorrect. A corporation is a legal entity that limits liabilities to the assets of the organization.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Organizations
75. Frage
One aspect of organizational development is leadership development. According to Pano's model, there are five components needed to bridge the gap between management and leadership. Which of the following is not one of the five components of Pano's model of Leadership Development?
Antwort: B
Begründung:
Explanation/Reference:
Answer option B is correct.
There is not a component of Pano's model called determine the leader. The five components of Pano's model are commit to achieve, it's not about you, establish credibility, align people, and impact people significantly.
Answer option A is incorrect. Establish credibility is one of the five components of Pano's Model of Leadership Development.
Answer option D is incorrect. It's not about you is one of the five components of Pano's Model of Leadership Development.
Answer option C is incorrect. Align people is one of the five components of Pano's Model of Leadership Development.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Leadership Concepts
76. Frage
Each collective bargaining agreement outlines the process to file a grievance. Most agreements define a four-step approach to the grievance procedure. During which one of the following steps of the grievance procedure, might the president of the local union meet with the manager of the plant at which the employee with the grievance works?
Antwort: D
Begründung:
Section: Volume A
Explanation/Reference:
Answer option B is correct.
The four stages of the grievance procedure are: Initiate the complaint, Escalate the complaint internally, Reach the highest level of internal escalation, and then Participate in binding arbitration. The second phase of the grievance procedure likely has the local union's president meet with the plant manager to try to find a resolution.
Answer option A is incorrect. This is the first step of the grievance procedure, and the supervisor of the person who experienced the grievance is notified of the complaint and offered a time period to find a resolution.
Answer option C is incorrect. This phase of the grievance procedure may actually bring the president of the national union to meet with president of the company, where the union member works.
Answer option D is incorrect. If no resolution has been met, this final procedure causes the grievance to move onto the court systems.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-
44149-4, Section III, The US HR Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategy
77. Frage
You need to participate in enterprise risk management and complete an HR-audit. Which of the following is the best definition of an HR-audit in regard to risk management?
Antwort: D
Begründung:
Section: Volume A
Explanation/Reference:
Answer option D is correct.
An HR audit examines the areas of human resources management that may be out of compliance with legal requirements or that are in need of updating.
Answer options A, B, and C are incorrect. These are not examples of an HR audit.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategic Management
78. Frage
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