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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionWeightObjectives
Performance Analytics and Reporting15-20%- Data visibility and sharing settings
- Custom report creation
- KPI tracking and metrics
- Pre-built reports and dashboards
Inventory and Stock Management15-20%- Stock replenishment workflows
- Inventory reconciliation
- Product information management
- Inventory tracking features
Consumer Goods Cloud Overview and Configuration15-20%- Configuration settings and administrative controls
- Consumer Goods Cloud architecture and data model
- Consumer Goods Cloud product overview and key capabilities
- User licensing and permission sets
Tasks and Activities Management15-20%- Calendar integration
- Activity types and templates
- Task creation and assignment
- Task completion and tracking
Retail Execution20-25%- Check-in and check-out workflows
- GPS tracking and location services
- Visit planning and scheduling
- Store and account management
- Route optimization basics
Mobile Application Features10-15%- Digital asset access
- Consumer Goods Cloud mobile app overview
- Offline capabilities
- Photo capture and attachments

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q86-Q91):

NEW QUESTION # 86
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

Answer: C


NEW QUESTION # 87
Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?

Answer: C,D,E

Explanation:
These dashboards provide comprehensive insights into various aspects of consumer goods operations, from category performance to individual sales rep and store analyses.


NEW QUESTION # 88
United Telecom's (UT) current architecture has two systems, one which is sales facing (internal) and the other which is external facing (web channels). Currently, the product catalog is maintained separately in both systems. As part of their digital transformation, UT has introduced Communications Cloud.
What approach should a Consultant recommend for maintaining the product catalog during their digital transformation?

Answer: D

Explanation:
As part of digital transformation, Salesforce strongly recommends consolidating all product definitions into a single Enterprise Product Catalog (EPC) within Communications Cloud. EPC becomes the system of record for all commercial and technical products across channels.
To expose this single catalog to external sales channels, Salesforce provides Digital Commerce APIs, which deliver:
Product discovery
Attribute & configuration rules
Pricing & Promotions
Availability & context-driven offerings
These APIs allow web channels, portals, mobile apps, and external systems to retrieve catalog data in real time without duplicating product definitions. This removes the need for separate catalog maintenance and guarantees consistency across channels.
Option A uses Cart APIs, which only apply once a product is already in the cart. It does not expose catalog discovery.
Option C (periodic sync) is not recommended-Salesforce discourages dual catalogs.
Option D (new catalog system) adds unnecessary complexity.


NEW QUESTION # 89
When performing a search in an inventory check task which products are considered for the search?

Answer: A

Explanation:
Inventory Check execution is scoped to the products associated with the specific Retail Store being visited.
Salesforce Retail Execution uses this relationship to ensure that the field representative works only with products relevant to that outlet rather than searching the organization ' s entire Product2 catalog.
The Store Product object establishes the association between a product and a Retail Store or a specific In- Store Location. This relationship provides the product context used during store-level execution. Inventory Checks allow representatives to capture real-time information such as stock quantities, facings, share of shelf, product placement, and other assessment indicators for products sold in the store.
Product ownership or the identity of the user who created a Product record does not determine whether it should appear during an Inventory Check. Those attributes are unrelated to the commercial assortment or stocking relationship between a product and the retail location. Searching every product in the organization would also introduce irrelevant records and reduce mobile execution efficiency.
Therefore, product search during an Inventory Check is based on products associated with the Retail Store, ensuring the representative receives an operationally relevant product list for that visit.
Study Guide Topics:Visit Execution - > Inventory Check - > Store Product - > Retail Store - > Product Association


NEW QUESTION # 90
Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?

Answer: A,B,E

Explanation:
In the Consumer Goods Cloud data model, several objects are linked to the Product2 object. These include Assortment Product, Assessment Task Product, and Promotion Product. This linkage is essential for comprehensive product management within the Consumer Goods Cloud.


NEW QUESTION # 91
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