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| Section | Objectives |
|---|---|
| Topic 1: Value Methodology Core Competencies | - VM Study Execution and Team Management - Advanced VM Practice (Leadership-level application) - Value Methodology Foundations
- Value Concept
- Function Analysis |
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NEW QUESTION # 47
What tool could the VM study team use to show customer satisfaction?
Answer: C
Explanation:
The correct answer is Customer FAST . In Value Methodology, FAST is used in the Function Analysis Phase to model how functions relate to each other and to clarify what the project must accomplish from a functional perspective. The customer-oriented version of FAST is specifically designed to reflect that the customer determines value in the function analysis process. The SAVE study guide describes the Customer-Oriented FAST model as a variation that adds customer-focused support functions such as "attract users," "satisfy users," "assure dependability," and "assure convenience." ( ) This makes Customer FAST the best tool when the study team wants to show customer satisfaction as part of the value logic. Quality Function Deployment can capture or translate the voice of the customer, but the question asks for a tool to show customer satisfaction within the VM function structure. A quality management plan is a project quality control document, not a VM function model. A resource model addresses inputs or resource use rather than customer-perceived value. Therefore, Customer FAST is the most technically precise answer.
References/topics: Function Analysis Phase; FAST Diagramming; Customer-Oriented FAST; Customer Attitude; Function Modeling.
NEW QUESTION # 48
Which of the following are inputs to the Presentation Phase?
Choose 3 answers.
Answer: B,C,D
Explanation:
The correct inputs are VM study subject information , List of participants , and VM proposals . The Presentation Phase is designed to communicate the VM study results to decision-makers and stakeholders so they can understand, challenge, and act on the team's recommendations. SAVE's VM Standard describes this phase as the point where the VM study team presents its recommendations to the decision-making body and seeks approval or direction for further information. ( UW Courses ) VM proposals are essential inputs because they are the developed recommendations carried forward from the Development Phase. VM study subject information is also required because the audience must understand the baseline condition, scope, objectives, cost, schedule, risk, and performance context before judging the proposals. List of participants is an input because the presentation must be planned around the correct stakeholders, decision-makers, technical reviewers, sponsor, facilitator, and team members.
Disposition decision is not an input; it is a decision outcome related to acceptance, rejection, or further action on proposals. The written VM study report is also not the best input here because the Presentation Phase develops or finalizes the report to document alternatives, supporting data, and the accepted implementation direction. ( UW Courses ) References/topics: Presentation Phase; VM Proposals; VM Study Subject Information; Participant List; VM Study Report.
NEW QUESTION # 49
Match the following to their appropriate "How" direction on the function logic path for the prescription eyeglasses.
Answer:
Explanation:
Explanation:
The correct "How" direction follows the classical FAST logic path from the broader purpose toward the dependent means of accomplishment. SAVE defines FAST as a graphical representation of dependent relationships between functions and states that a Classical FAST model displays function interrelationships using how-why logic . In this eyeglasses example, Improve vision is the higher-order purpose: it explains why the basic function exists. The basic function is Correct vision , because prescription eyeglasses exist primarily to correct the user's vision. Moving in the "How" direction, the system corrects vision by Position lenses and Secure lenses ; the frame, bridge, arms, and nose pads exist to keep corrective lenses in the proper relationship to the eyes. The farthest "How"/lower-order decision is Select eyeglasses and Select contact lenses , representing the selected means or alternative correction approach.
The distractors are not on the critical function logic path. Secure position and Resist damage are supporting or secondary dependability functions. Complement appearance is a sell/aesthetic function, because it improves user acceptance but does not define the primary functional logic. SAVE's glossary distinguishes higher-order, lower-order, and secondary functions and explains that secondary functions support the basic function through a specific design approach.
References/topics: Function Analysis Phase; FAST Diagramming; How-Why Logic; Critical Function Logic Path; Basic, Higher-Order, Lower-Order, and Secondary Functions.
NEW QUESTION # 50
Subject information:
Service Life = 12 years
Fuel = $9.00 per liter
Annual kilometers driven = 40,000 kilometers
Car A: Paid $40,000 , needs batteries every two years at $600 , needs tires every two years at $1,000 , fuel efficiency = 10 kilometers per liter .
Car B: Paid $50,000 , needs tires every two years at $2,000 , fuel efficiency = 15 kilometers per liter .
Car C: Paid $60,000 , needs tires every two years at $4,000 , fuel efficiency = 20 kilometers per liter .
What is the total life cycle cost - initial, replacement costs, and annual costs - of Car A for the service life of the vehicle without considering the discount rate?
Answer: C
Explanation:
The correct answer is A. $480,000 . In the CVS Value Methodology context, life-cycle cost includes the initial cost, recurrent annual costs, and discrete future replacement expenditures over the defined service period. SAVE's VM Dictionary defines life-cycle cost as the sum of initial cost, recurrent annual cost, single expenditures, and disposal or salvage value over a specified period. It also defines recurrent annual cost as operation and maintenance cost occurring throughout each year, and single expenditure as a future replacement outlay occurring at discrete times during service life.
For Car A , the initial cost is $40,000 . Annual fuel use is calculated as:
40,000 km ÷ 10 km/liter = 4,000 liters per year
4,000 liters × $9 = $36,000 per year
$36,000 × 12 years = $432,000
Replacement costs occur every two years during the 12-year service period, excluding a replacement at the end of year 12 because the vehicle's service life ends. Therefore, replacements occur at years 2, 4, 6, 8, and 10
:
5 × ($600 batteries + $1,000 tires) = 5 × $1,600 = $8,000
Total LCC = $40,000 + $432,000 + $8,000 = $480,000 .
References/topics: Evaluation Phase; Life-Cycle Cost; Initial Cost; Recurrent Annual Cost; Single Expenditure; Cost Analysis.
NEW QUESTION # 51
Which of the following should be considered when preparing the VM study report?
Choose 3 answers.
Answer: A,B,D
Explanation:
The correct answers are B, D, and E . The VM study report is a formal communication tool prepared after the study to document the study process, findings, developed proposals, expected benefits, implementation considerations, and decision-support information. Therefore, the status of the VM study subject must be considered because the report should reflect the current condition, design stage, project phase, constraints, assumptions, and decisions affecting the subject.
The report must also focus on the typical audience of stakeholders and project managers . These readers need clear, usable information to understand the value opportunities, proposal rationale, cost/performance impacts, and implementation requirements. The report should support management action, not simply record technical discussion.
Option E is also correct because the report should be understandable to people who were not directly involved in the VM study . A good VM report allows future reviewers, decision makers, implementation teams, and auditors to understand what was studied, what alternatives were recommended, and why.
Option A is incorrect because "non-study focus groups" are not a primary consideration in preparing the study report. Option C is incorrect because excessive technical language can reduce clarity; the report should be clear, concise, and audience-focused.
References/topics: Presentation Phase; VM Study Report; Stakeholder Communication; Proposal Documentation; Decision Support.
NEW QUESTION # 52
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