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| Section | Objectives |
|---|---|
| Patient and Member Management | - Care team assignment and collaboration - Patient data model and records - Consent and privacy considerations |
| Health Cloud Fundamentals | - Industry-specific terminology (patients, care teams, providers) - Core concepts of Salesforce Health Cloud - Healthcare data model overview |
| Care Coordination and Plans | - Care program management - Tasks, milestones, and goals - Care plan structure and lifecycle |
| Security, Compliance, and Industry Considerations | - Data access control in Health Cloud - HIPAA and healthcare compliance basics - Auditability and privacy safeguards |
| Data Integration and Health Data | - Health data ingestion concepts - Integration with external healthcare systems - FHIR alignment concepts |
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NEW QUESTION # 116
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation. What is an important consideration when implementing this in Health Cloud?
Answer: A
Explanation:
Salesforce Field-Level Security strictly applies to Patient/Member Lists. If a user lacks FLS Read access to any field used in a list ' s filter criteria, the list will fail to load or will be inaccessible to that user. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (If a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Security
NEW QUESTION # 117
A developer needs to modify the out-of-the-box Advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts. Which three steps should the developer take to accomplish this?
Answer: A,C,D
Explanation:
The Advanced Patient Card is an OmniStudio FlexCard pattern. To extend it safely, clone the parent card, create and activate a new child card for the Clinical Alert presentation, and use a DataRaptor/Data Mapper to retrieve Category, SubjectID, Date, and the data needed to filter active alerts. This preserves the delivered component while adding the required clinical information. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. DataRaptors, now also represented as Data Mappers in current OmniStudio terminology, declaratively extract, transform, and load Salesforce data for OmniStudio components. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Implement - OmniStudio; DataRaptor
NEW QUESTION # 118
Bloomington Caregivers needs to migrate Health Condition records from its previous org with International Classification of Diseases (ICD) information. Which two objects should an administrator load with data prior to migrating this information, to ensure a successful data load?
Answer: B,D
Explanation:
Health Condition records (representing a patient ' s medical condition) require foreign keys pointing to the patient ' s Account (Person Account) and standard clinical terminology/coding contained in the Code Set object. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features.
From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Account; Code Set) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Person Account
NEW QUESTION # 119
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-toend approval process. Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Answer: A,B
Explanation:
Intelligent Document Automation (IDA) captures, extracts, and digitizes data from received faxes/documents using OCR. Utilization Management (UM) manages the end-to-end clinical review and determination
/approval process for care authorizations. Utilization Management structures care requests, authorization review, medical-necessity determination, concurrent review, and related payer-provider approval workflows.
Intelligent Document Automation and related document-reading capabilities transform inbound healthcare documents into structured Salesforce information while supporting document review and downstream workflows. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle.
The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Utilization Management; Intelligent Document Automation) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Utilization Management; Intelligent Document
NEW QUESTION # 120
How should a consultant at a large provider system model a patient in Health Cloud?
Answer: B
Explanation:
Step-by-Step Explanatio n:
Person Account as Patient Model:
Salesforce Health Cloud is designed to leverage the Person Account model to represent patients, especially for large provider systems.
Exact Extract:
"Health Cloud uses person accounts to represent patients as individuals with whom you do business. Person accounts combine the functionality of accounts and contacts into a single record." Reference:
Why Not Other Options?
Account: Used for organizations, not individuals (patients).
Contact: Contacts are linked to Accounts; on their own, they don't support the full Health Cloud data model.
Contact-Contact: Not a recommended or documented model for patients in Health Cloud.
Conclusion:
To model a patient in Health Cloud, the Person Account model is the officially recommended approach.
NEW QUESTION # 121
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