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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Managing Products with Agility	- Product Backlog Management 1. Ordering and Refinement 2. Value Optimization - Stakeholder Collaboration 1. Expectation Management 2. Feedback Loops
Topic 2: Supporting Organizational Change	- Agile Transformation 1. Change Management 2. Organizational Impediments - Scaling Scrum 1. Organizational Agility 2. Multi-Team Collaboration
Topic 3: Scrum Master Responsibilities	- Serving the Scrum Team 1. Coaching Developers 2. Facilitating Scrum Events 3. Supporting Product Owners - Servant Leadership 1. Removing Impediments 2. Continuous Improvement 3. Enabling Self-Management
Topic 4: Scrum Theory and Principles	- Scrum Values 1. Commitment 2. Respect 3. Focus 4. Openness 5. Courage - Empiricism 1. Transparency 2. Inspection 3. Adaptation
Topic 5: Developing People and Teams	- Team Dynamics 1. Team Coaching 2. Collaboration Techniques 3. Conflict Resolution - Facilitation Skills 1. Workshop Facilitation 2. Decision-Making Support

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q149-Q154):

NEW QUESTION # 149
According to Scrum theory, how should a group of fifty people be divided into multiple Development Teams?

A. Create a skills matrix, identify role levels, and years of experience to assign people to teams.
B. The teams will rotate members every Sprint to spread knowledge.
C. Allow the team leads to divide and select teams.
D. Understanding the product, the product vision and the Scrum framework, the group self-organizes into teams.

Answer: D

NEW QUESTION # 150
You are the Scrum Master for a Scrum Team whose Daily Scrum is scheduled to start at 10:00 each day.
Developers routinely turn up late, and once everyone has assembled, the Daily Scrum starts. By then it is typically 4 to 5 minutes later than scheduled. Other meetings in the organization typically allow 4 to 5 minutes for people to transport within the building.
Some Developers complain that it is now hard to achieve the purpose of the Daily Scrum within the timebox, since there is only 10 or 11 minutes left after waiting for people to show up. The Developers ask for your advice.
(choose the best answer)

A. You suggest an experiment: moving the event to a time that better suits the team.
B. You escalate this issue to management since you are responsible for ensuring Scrum is understood and enacted.
C. To incentivize showing up on time, you tell the Developers that when people come late to the Daily Scrum, they will pay a small fee.
D. You turn the question back to the Developers and ask what they think should be done to ensure their Daily Scrum is effective and meets its purpose.
E. You suggest that when someone shows up late they cannot join that day's Daily Scrum.

Answer: D

Explanation:
Explanation
This is the best answer because it empowers the Developers to take ownership of their own process and find a solution that works for them. The Scrum Master can facilitate the discussion and help the Developers understand the value and importance of the Daily Scrum, but not impose or dictate any specific action or rule.
The Scrum Master can also support the Developers in conducting an experiment and evaluating the results, if they decide to do so.
References:
Scrum Guide 2020, page 13: "The Scrum Master serves the Scrum Team in several ways, including coaching the team members in self-management and cross-functionality." Professional Scrum Master II Course, page 14: "The Daily Scrum is a key opportunity for inspection and adaptation at the team level. It helps the team to synchronize their work, identify impediments, and collaborate on solutions." Professional Scrum Master II Course, page 21: "The Scrum Master can help the team to resolve conflicts by facilitating dialogue, listening actively, asking powerful questions, and supporting collaborative decision making."

NEW QUESTION # 151
What would be the main benefits of self-organization?

A. Increased rule compliance, self-accountability, output.
B. Increased capacity, accuracy of estimates, output.
C. Increased creativity, self-accountability, commitment.
D. Increased rule compliance, self-accountability, commitment.

Answer: C

Explanation:
Self-organized teams allow teams to creatively solve difficult problems, be accountable for the work they do, and commit to each other and the goals of the team.

NEW QUESTION # 152
By the end of the Sprint, a Product Backlog item in the Sprint Backlog does not meet the team's Definition of Done.
What two things should happen with the item? (Choose two.)

A. Do not include the item in the Increment for the Sprint.
B. Split the item and add the estimation of the completed work to the current Sprint so not to impact the velocity and add the `undone' work to the next Sprint.
C. Estimate the remaining work needed to make it `done' and add it to the Product Backlog for the Product Owner to decide what to do with it.
D. It will be inspected at the Sprint Review and if it is acceptable by the stakeholders then include it in the Increment.

Answer: A,C

Explanation:
At the end of a Sprint, the new Increment must be `Done', which means it must be in useable condition and meet the Scrum Team's definition of `Done'. Scrum Team members must have a shared understanding of what it means for work to be complete, to ensure transparency. This is the Definition of Done for the Scrum Team and it is used to assess when work is complete on the product Increment.

NEW QUESTION # 153
You have a Scrum Team that has been working together for over a year. The Development Team consists of eleven members who rarely collaborate and work within their functional boundaries. There are no Sprint Goals and most of the items in the Sprint Backlog are unrelated. The Scrum Team has concluded that it is not possible to create Sprint Goals based on the items in the Product Backlog.
What might explain why the Scrum Team is finding it difficult to craft Sprint Goals? (Choose all that apply.)

A. The Sprints are too long.
B. The Development Team is too big.
C. Scrum might not be the best framework for this team.
D. The Product Owner doesn't set objectives that he/she wants to achieve with upcoming Sprints.
E. The Product Owner is not empowered to make decisions about items in the Product Backlog nor how they are ordered.

Answer: C,D,E

Explanation:
Many people misinterpret the Scrum Guide as stating the Development Team size is limited to 3-9 members. In reality, it only states that there is inherent risk attached to having less than 3 members and more than 9 members. As the number of members increases, the lines of communication also increase. This can be calculated using the Group intercommunication formula: n(n − 1) / 2 where n is the number of members. Some teams are able to handle the risk and "synergize" whereas others might struggle. Saying that, the relationship between defining a Sprint Goal and Development Team size is unclear.
But the relationship between the ordering of the Product Backlog, the PO having clear objectives, and the Sprint Goal are direct. The Product Owner typically comes to the Sprint Planning with a business objective in mind and Product Backlog items related to the business objective. After deciding what can be done for the upcoming Sprint, the Scrum Team will craft a Sprint Goal that would be met through the implementation of the items. This is not dependent on the size of the team nor length of the Sprint.
Scrum is also a framework that's fit for purpose. Some projects/products are not fit for Scrum... or, better stated, Scrum is not suitable for all projects/products.

NEW QUESTION # 154
......

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