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NEW QUESTION # 27
While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
Answer: A
NEW QUESTION # 28
A consultant is implementing clinical assessment to track intake for a hospital leveraging the Discovery Framework.
Which three functions is the consultant able to leverage with Health Cloud?
Choose 3 answers
Answer: B,C,D
Explanation:
The Discovery Framework in Health Cloud supports:
Question Bank: Central repository of reusable questions for assessments.
Branching: Dynamic branching logic based on patient responses.
Scoring: Automatic scoring for assessments/intakes.
Extract:
"The Discovery Framework supports Question Bank, branching logic, and scoring for dynamic, reusable clinical assessments." (Source: Administer Health Cloud - Discovery Framework) Encrypted Text and Image Analysis are not functions of the Discovery Framework.
NEW QUESTION # 29
An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case?
Answer: A,B,E
Explanation:
This order-entry experience uses a FlexCard to display customer information and expose the create-order action, an OmniScript to guide the user through the order-building steps, and a DataRaptor/Data Mapper to retrieve available products and persist Salesforce data. Document Generation is unrelated to the interactive transaction. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures.
DataRaptors, now also represented as Data Mappers in current OmniStudio terminology, declaratively extract, transform, and load Salesforce data for OmniStudio components. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Implement - OmniStudio; DataRaptor
NEW QUESTION # 30
At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud.
Moving forward, a small subset of auditors need access. What should a consultant do to expand this access?
Answer: D
Explanation:
Under a Private OWD model, criteria-based or owner-based Account sharing rules are the standard, best- practice mechanism to open up Read access to a specific public group of auditors. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Create a criteria-based Account sharing rule.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Sharing
NEW QUESTION # 31
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud. Which set of records should an administrator populate to implement this functionality?
Answer: B
Explanation:
Remote Client Monitoring (RCM) in Health Cloud requires Code Sets (standard LOINC/SNOMED codes), Units of Measure (e.g., mmHg, bpm), Care Metric Targets (patient threshold goals), and Care Observations (incoming device telemetry readings). From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Code Sets, Units of Measure, Care Metric Targets, Care Observations) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 32
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