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| Section | Weight | Objectives |
|---|---|---|
| Clinical Data Model and Interoperability | 20% | - Understand the clinical data model - Explain interoperability and FHIR integration - Configure clinical objects and relationships |
| Health Cloud Basics and Administration | 20% | - Manage Health Cloud permissions and sharing - Explain the capabilities of Health Cloud - Configure Health Cloud settings and custom metadata |
| Provider Relationship Management | 15% | - Configure provider network management - Manage referral management - Implement provider search and matching |
| Health Cloud Analytics and Reporting | 15% | - Configure Health Cloud reports and dashboards - Utilize Health Cloud for operational insights - Implement clinical analytics |
| Patient Engagement and Clinical Operations | 30% | - Implement care plans and care teams - Configure patient management workflows - Configure patient timelines and milestones - Manage clinical encounters and assessments |
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NEW QUESTION # 85
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
Choose 3 answers
Answer: B,C,E
Explanation:
Step 1: Understanding the Discovery Framework in Health Cloud
The Discovery Framework in Salesforce Health Cloud is designed to streamline intake and clinical assessments by providing reusable, modular, and compliant tools for healthcare organizations. It enables organizations to collect, store, and reuse responses to assessment questions efficiently and securely.
Reference:
"Discovery Framework provides a way to design, distribute, and reuse forms and assessments for clinical and non-clinical scenarios. It leverages reusable question banks, digital data capture, and integration with Health Cloud objects." Administer Health Cloud - Assessments and Discovery Framework Step 2: FHIR Question Bank Capability: The use of a FHIR-based Question Bank allows healthcare organizations to standardize questions and reuse them across multiple assessments. This ensures consistency and regulatory compliance in data collection.
Extract:
"The Question Bank leverages the FHIR Questionnaire resource, making it easy to define, store, and reuse question sets for various clinical assessments." Administer Health Cloud - Discovery Framework: Question Bank Step 3: Digital Signature Capture Capability: Digital Signature Capture is supported natively in Health Cloud assessments, ensuring consent, authenticity, and regulatory compliance.
Extract:
"Out-of-the-box support for digital signature capture in assessment forms allows for secure, auditable consent capture, which is often required for clinical or legal compliance." Administer Health Cloud - Discovery Framework Features Step 4: Using Previously Submitted Responses Capability: The ability to use previously submitted responses enhances user experience and speeds up the intake process by pre-populating assessments with earlier responses where relevant.
Extract:
"You can configure assessments to pre-fill questions with responses from prior assessments, supporting both efficiency and patient engagement." Administer Health Cloud - Reuse of Data in Assessments Step 5: Options Not Natively Supported Out-of-the-Box A . Adding a QR Code: Not natively supported in Health Cloud Discovery Framework out-of-the-box for assessments. This would require custom development or external integrations.
B . SMS Assessment Completion: Not supported out-of-the-box; may require integration with Marketing Cloud or external SMS services and customization.
Reference for non-supported features:
"Features such as QR code generation or SMS completion notifications are not available out of the box and would require customizations or integrations." Administer Health Cloud
NEW QUESTION # 86
An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system.
Which Health Cloud API should a consultant recommend?
Answer: C
Explanation:
Step-by-Step
Requirement:
External provider needs access to patient allergy information.
Interoperability API:
Salesforce Health Cloud provides FHIR-based Interoperability APIs that expose clinical data, including AllergyIntolerance resources.
"Use the Health Cloud Interoperability API (FHIR R4) to retrieve AllergyIntolerance resources and other clinical data for a patient."
- Health Cloud Interoperability API Guide
Other Options:
Clinical Summary Healthcare API: Provides a summary but not structured, granular allergy data.
AllergyMedication API: Not a standard Salesforce API.
Patient Healthcare API: Broader resource, but allergies specifically are available through the Interoperability API.
Reference:
Health Cloud Interoperability API Guide
NEW QUESTION # 87
How should Members and Patients be represented during the basic set-up of Health Cloud console for Care Coordinators and Managers as per the Salesforce recommendation?
Answer: D
NEW QUESTION # 88
A HC admin is configuring a 'Convert to Patient' process,utilizing the Lead to Individual Conversion Apex class. Which statements are true about the steps the admin can take?(choose 3)
Answer: C,D,E
Explanation:
The admin must configure all Lead field mappings including Medical Record Number, Source System and Source System ID (A), some Lead field mappings including Medical Record Number, Source System ID can be handled automatically by HC , and duplicate checks on Medical Record Number, Source System and Source System ID can be handled automatically by HC (E) are true statements about the steps the admin can take. The custom Convert to Patient button should be added to the Lead detail page, not the list view (B). The Lead to Individual Conversion apex class will not create a new Opportunity for the patient (D).
NEW QUESTION # 89
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
Answer: C
Explanation:
When launching a patient portal with contact tracing functionality as part of a Health Cloud implementation, it's crucial to select a license that supports advanced sharing capabilities and customizable dashboards for external patient users. The Customer Community Plus for Health Cloud license is the most appropriate choice to meet these requirements.
Key Features of Customer Community Plus for Health Cloud:
* Advanced Sharing: This license offers advanced sharing capabilities, allowing for more granular control over data access. This ensures that patients can securely access their health information while maintaining compliance with privacy regulations.
* Customizable Dashboards: With this license, users have access to customizable dashboards, enabling the presentation of personalized health data, appointment schedules, and other relevant information in an intuitive and user-friendly interface.
* Enhanced Permissions: Customer Community Plus provides enhanced permissions compared to the standard Customer Community license, including the ability for users to manage their own records and collaborate more effectively with healthcare providers.
Considerations:
* User Access Requirements: Assess the specific needs of your patient users, including the types of data they need to access and the level of interaction required within the portal. Customer Community Plus supports more complex use cases involving data sharing and collaboration.
* Compliance and Security: Ensure that the chosen license aligns with healthcare compliance standards, such as HIPAA, to protect patient information. The advanced sharing and security features of Customer Community Plus support adherence to these regulations.
References:
Experience Cloud for Health Cloud FAQ: This Salesforce Help article provides detailed information about the capabilities and features of Experience Cloud licenses tailored for Health Cloud, including advanced sharing and dashboard customization.
Salesforce
Editions & Pricing - Health Cloud: This Salesforce pricing page outlines the different Health Cloud editions and their features, helping to determine the most suitable license for your needs.
Salesforce
By selecting the Customer Community Plus for Health Cloud license, Bloomington Caregivers can provide their external patient users with a robust and secure portal experience, featuring advanced data sharing and customizable dashboards that enhance patient engagement and satisfaction.
NEW QUESTION # 90
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