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| Section | Weight | Objectives |
|---|---|---|
| Intangible Deliverables | 26% | - Culture and capability building - Change and adoption enablement - Governance and mindset - Stakeholder alignment |
| Tools and Artifacts | 23% | - Decision-making tools - Strategy mapping and modeling - Documentation and visualization - Design frameworks and methods |
| Leveraging Adjacent Roles and Skills | 19% | - Integrating UX and technical perspectives - Working with product and business teams - Collaboration with architects and designers - Leading cross-functional work |
| Value Design | 32% | - Ethics and value alignment - Context and innovation impact - Strategic direction and rationale - Value measurement and outcomes |
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NEW QUESTION # 142
Cloud Kicks wants to design a new line of service and has decided to conduct a Consequence Scanning workshop to assess the planned service development roadmap. Which types of outcomes should result from a Consequence Scanning workshop?
Answer: A
Explanation:
Consequence Scanning categorizes potential unintended consequences into actions: Act on (mitigate immediately), Influence, or Monitor over time. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Consequence Scanning is a structured way to identify intended and unintended effects before decisions become difficult to reverse. It helps teams surface potential harm, trust issues, privacy implications, social effects, and opportunities, then determine which consequences to act on, influence, or monitor. Here, issues to act on, influence, or monitor is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. issues to accept, object, or withhold focuses attention elsewhere, while issues to stop, start, or continue addresses a related concern without providing the same fit to the scenario ' s stated objective.
That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Ethics by Design - Incorporate Ethics by Design Concepts
NEW QUESTION # 143
A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: ' How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles? ' Which business goal is aligned with this challenge statement?
Answer: C
Explanation:
Building consumer confidence in environmental benefits directly supports brand perception and sustainability awareness. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. A challenge statement frames a meaningful problem as a call to collaborative action. It should communicate enough context and desired impact to guide ideation while remaining open enough that the team can explore several solution pathways. Here, Increase positive environmental impact brand awareness is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Increase overall electric vehicle sales by 20% annually focuses attention elsewhere, while Increase online engagement with the company marketing site addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Challenge Framing and Scoping - Create Effective How Might We Statements
NEW QUESTION # 144
Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.
What should the strategy designer do to solve for this accessibility challenge"?
Answer: A
Explanation:
Inviting users to co-create as accessibility experts means involving users who have accessibility needs or challenges in the design process as collaborators and consultants. This helps solve for the accessibility challenge by ensuring that the design meets the standards and expectations of the target audience. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/invite-users-to-co-create-as-accessibility-experts
NEW QUESTION # 145
Cloud Kicks (CK) is working on enhanced functionality for an existing sales application. What should CK do to ensure the proposed design is compatible with the current data model?
Answer: A
Explanation:
A technical design critique with architects evaluates alignment with standard and custom object schema. In the Platform Strategy Designer context, this question belongs primarily to Leveraging Adjacent Roles/Skills.
In Leveraging Adjacent Roles/Skills, the strategy designer works effectively with architects, developers, business analysts, organizational designers, accessibility specialists, and other disciplines so that strategy can move into feasible execution. A technical design critique brings architects and developers into the evaluation of data models, integrations, platform constraints, and scalability before expensive implementation begins.
High-fidelity visual design or end-user testing cannot by themselves prove compatibility with the underlying technical architecture. Here, Run a technical design critique. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Create high fidelity prototypes. focuses attention elsewhere, while Perform end user testing. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Leveraging Adjacent Roles/Skills
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Leveraging Adjacent Roles
/Skills
NEW QUESTION # 146
Cloud Kicks has uncovered a trend in parents and children wearing similar, coordinated fashion. A strategy designer is scoping a project to explore the potential of this opportunity. When should families be invited to co-create with designers?
Answer: C
Explanation:
Inviting users to co-create during early Concepting ensures basic user needs and desires shape the directional ideas. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Here, Concepting is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Roadmapping focuses attention elsewhere, while Prototyping addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Customer-Centric Discovery Strategies
NEW QUESTION # 147
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