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Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security10%- Security implementation
  • 1. Secure collaboration communications
  • 2. Authentication and authorization
  • 3. Certificates and trust
Topic 2: APIs and Programmability10%- Automation and integration
  • 1. Cisco Webex APIs
  • 2. Programmability concepts
  • 3. REST API fundamentals
  • 4. Automation use cases
Topic 3: Collaboration Cloud Technologies15%- Cloud architecture and services
  • 1. Cloud connectivity models
  • 2. Hybrid service concepts
  • 3. Identity and authentication
  • 4. Webex cloud architecture
Topic 4: Cloud Management10%- Cloud administration
  • 1. Manage users and organizations
  • 2. Troubleshoot cloud user management
Topic 5: Suite and Devices Management and Administration30%- Administration and troubleshooting
  • 1. Troubleshoot hybrid deployments
  • 2. Monitor collaboration services
  • 3. Manage collaboration devices
  • 4. Manage Control Hub services
Topic 6: Suite and Devices Configuration25%- Configuration tasks
  • 1. Configure directory synchronization
  • 2. Configure Hybrid Calendar Service using cloud mail services
  • 3. Configure certificate-based local gateways
  • 4. Configure Control Hub calling features such as Hot Desking and Auto Attendant
  • 5. Configure Single Sign-On (SSO)
  • 6. Configure registration-based local gateways
  • 7. Configure site survivability

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q195-Q200):

NEW QUESTION # 195
Which dial plan component is configured in Expressway-C to route a call to the Cisco UCM?

Answer: D

Explanation:
Search rules specify the range of telephone numbers / URIs to be handled by this neighbor Unified CM. They can also be used to transform URIs before they are sent to the neighbor.
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-
1/Cisco-Expressway-SIP-Trunk-to-Unified-CM-Deployment-Guide-CUCM-8-9-and-X8-1.pdf


NEW QUESTION # 196
A user joins a Webex meeting but experiences one-way audio. The user can hear others, but they cannot hear him. Which two issues are causing this problem? (Choose two.)

Answer: B,D

Explanation:
One-way audio where the user can hear others but others cannot hear the user commonly points to the user's outbound audio path. If outbound UDP media to Webex Cloud is blocked, the user's audio cannot reach the meeting. If the microphone is muted on the user device, no audio is transmitted from the user into the meeting.


NEW QUESTION # 197
Refer to the exhibit.

Refer to the exhibit. A collaboration engineer creates a transform to modify 4123@exp-name.exp.domain:<port> to 4123@exp.domain. Which pattern behavior setting accomplishes this task?

Answer: D


NEW QUESTION # 198
Global Innovations Corp. is undergoing a major digital transformation, migrating its entire telephony infrastructure from an aging on-premises Cisco UCM system to Webex Calling. What must be configured for a user in Webex Control Hub before the phone migration process can begin to ensure that a user can successfully migrate their existing phone to Webex Calling?

Answer: B

Explanation:
Before a phone can be migrated to Webex Calling, the user must be provisioned for Webex Calling in Control Hub with the required calling license and a unique extension or phone number so the migrated device can be associated with a valid calling identity.


NEW QUESTION # 199
Which part of a hybrid cloud-based deployment with Cisco Webex Messenger Service is used for meeting capabilities?

Answer: B


NEW QUESTION # 200
......

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