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ISACA COBIT-2019 Exam Syllabus Topics:

Section	Objectives
Topic 1: Governance and Management Objectives	- MEA - Monitor, Evaluate and Assess 1. Performance monitoring and compliance assessment - APO - Align, Plan and Organize 1. Strategy and enterprise architecture alignment - EDM - Evaluate, Direct and Monitor 1. Governance objectives and oversight mechanisms - BAI - Build, Acquire and Implement 1. Solution delivery and change implementation - DSS - Deliver, Service and Support 1. Service operations and support processes
Topic 2: COBIT Principles	- Governance System Principles 1. Dynamic Governance System 2. Governance Distinction from Management 3. Provide Stakeholder Value 4. Holistic Approach
Topic 3: Introduction to COBIT 2019 Framework	- Governance System Concepts 1. Enterprise Governance of Information and Technology (EGIT) 2. Governance and Management Objectives Overview

Section

Objectives

Topic 1: Governance and Management Objectives

- MEA - Monitor, Evaluate and Assess

1. Performance monitoring and compliance assessment

- APO - Align, Plan and Organize

1. Strategy and enterprise architecture alignment

- EDM - Evaluate, Direct and Monitor

1. Governance objectives and oversight mechanisms

- BAI - Build, Acquire and Implement

1. Solution delivery and change implementation

- DSS - Deliver, Service and Support

1. Service operations and support processes

Topic 2: COBIT Principles

- Governance System Principles

1. Dynamic Governance System
2. Governance Distinction from Management
3. Provide Stakeholder Value
4. Holistic Approach

Topic 3: Introduction to COBIT 2019 Framework

- Governance System Concepts

1. Enterprise Governance of Information and Technology (EGIT)
2. Governance and Management Objectives Overview

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ISACA COBIT 2019 Foundation Sample Questions (Q16-Q21):

NEW QUESTION # 16
Which of the following is a KEY consideration when finalizing a governance system design with competing priorities?

A. The enterprise should ensure all steps in the proposed workflow are applied when focusing on a very specific issue or initiative.
B. The enterprise should be prepared to deviate from previously identified priorities with justified reasons.
C. The enterprise should refer to the COBIT design workflow for universally applicable guidelines to resolve conflicting priorities.
D. The enterprise should defer final design decisions to executive management to minimize conflicts among business stakeholders.

Answer: B

Explanation:
Explanation
A key consideration when finalizing a governance system design with competing priorities is that the enterprise should be prepared to deviate from previously identified priorities with justified reasons. According to the COBIT 2019 Design Guide, competing priorities are one of the common challenges that enterprises face when designing a governance system. Competing priorities may arise from different stakeholder expectations, requirements, preferences, perspectives, or interests. The COBIT 2019 Design Guide recommends that enterprises use a structured approach to resolve competing priorities, such as the COBIT 2019 Governance System Design Workflow. The workflow helps enterprises to identify and prioritize their improvement opportunities based on a gap analysis between their current and desired states of governance. However, the workflow also allows enterprises to adjust their priorities as needed during the design process, as long as they provide clear and rational reasons for doing so. For example, enterprises may deviate from their initial priorities due to changes in the business environment, stakeholder feedback, new insights, or emerging issues. The deviation from previously identified priorities should be documented and communicated to all relevant stakeholders to ensure transparency and alignment. : COBIT 2019 Design Guide:
Designing an Information & Technology Governance Solution, page 32 2 : COBIT 2019 Design Guide:
Designing an Information & Technology Governance Solution, page 34

NEW QUESTION # 17
A privately held company is planning to be listed on the stock exchange and is working on meeting regulatory requirements. After considering an assessment by external consultants, the company has decided to implement the process 'Ensured Stakeholder Engagement." Who is BEST suited for this responsibility?

A. Chief information officer
B. The board and executive management
C. Relationship manager
D. Chief information security officer

Answer: B

Explanation:
The process 'Ensured Stakeholder Engagement' (EDM04) is one of the governance processes in COBIT 2019 that involves establishing transparent communication with stakeholders about their needs and expectations from information and technology governance. This process also involves ensuring stakeholder involvement in governance decision making and monitoring stakeholder satisfaction with governance outcomes. One of the roles that is best suited for this responsibility is the board and executive management, who are the highest- level governance body and decision makers in an enterprise. The board and executive management have a duty to ensure that they understand the needs and expectations of various stakeholders such as shareholders, regulators, customers, employees, suppliers, etc., and that they communicate effectively with them about the enterprise's strategy, objectives, performance, risks, issues, opportunities, etc., related to information and technology governance. The board and executive management also have a responsibility to involve stakeholders in governance decision making by soliciting their input, feedback, opinions, suggestions, etc., and by considering their interests and perspectives when making governance choices. The board and executive management also have a role in monitoring stakeholder satisfaction with governance outcomes by measuring stakeholder value realization from information and technology investments and initiatives.
References: : COBIT 2019 Process Reference Guide: Governance and Management Objectives, page 25-27 :
COBIT 2019 Framework: Governance and Management Objectives, page 19-20

NEW QUESTION # 18
Which of the following criteria must be met for a process to meet a higher capability level?

A. Capability is demonstrated on the most relevant process activities.
B. An identified subset of the activities of that level can be executed effectively.
C. All activities of that level are successfully performed.

Answer: C

NEW QUESTION # 19
Which of the following is an important principle of a proper governance framework?

A. The governance framework should allow for flexibility in addressing new issues.
B. The governance framework should be rigorous and focus exclusively on prioritized existing issues.
C. The governance framework should be based on a single relevant standard, framework or regulation.

Answer: A

NEW QUESTION # 20
What process domain MOST requires skills such as Availability Management and Problem Management?

A. Deliver, Service and Support (DSS)
B. Align, Plan and Organize (APO)
C. Monitor, Evaluate and Assess (MEA)
D. Evaluate, Direct and Monitor (EDM)

Answer: A

Explanation:
Availability management and problem management are operational service management skills.
They belong most closely to the Deliver, Service and Support domain, which focuses on running services, resolving issues and maintaining service performance.

NEW QUESTION # 21
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