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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure voice routing policies
  • 2. Configure Teams Calling Plans
  • 3. Configure Direct Routing
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure Operator Connect
- Configure Teams Phone
  • 1. Configure caller ID policies
  • 2. Configure call park policies
  • 3. Configure location-based routing
  • 4. Configure call hold music
  • 5. Configure calling policies
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency calling policies
  • 3. Configure emergency locations
  • 4. Configure dynamic emergency calling
Topic 2: Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure audio conferencing
  • 3. Configure meeting settings
  • 4. Manage meeting policies
  • 5. Configure meeting templates
- Configure and manage Teams Rooms and devices
  • 1. Configure Teams panels
  • 2. Manage Teams certified devices
  • 3. Manage Teams Rooms devices
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure Teams Rooms accounts
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage attendee engagement features
  • 3. Manage live event policies
  • 4. Configure event group roles
Topic 3: Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure recording policies
  • 2. Configure information barriers
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure retention policies for calls and meetings
  • 5. Configure compliance recording
- Monitor and troubleshoot meetings and conferencing
  • 1. Use Teams Admin Center for diagnostics
  • 2. Monitor meeting quality
  • 3. Analyze meeting usage reports
  • 4. Monitor Teams Rooms health
  • 5. Troubleshoot audio/video issues
- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Monitor user adoption analytics
  • 3. Generate call quality reports
  • 4. Analyze usage reports
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Monitor call quality
  • 3. Monitor SBC health
  • 4. Analyze call analytics
  • 5. Troubleshoot call issues
Topic 4: Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Plan for Teams Phone deployments
  • 3. Plan for Teams Phone with PSTN connectivity
  • 4. Configure emergency calling policies
  • 5. Configure Teams Phone policies
- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Configure meeting policies
  • 3. Plan for webinars and town halls
  • 4. Plan for Teams meetings and live events
  • 5. Plan for Microsoft Teams Rooms
- Plan and configure network settings for Microsoft Teams
  • 1. Plan and configure network settings for media traffic
  • 2. Plan for network topology and connectivity
  • 3. Implement quality of service (QoS)
  • 4. Configure network ports and protocols
  • 5. Plan for network bandwidth requirements

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MS-721 Pass-Sure Materials: Collaboration Communications Systems Engineer - MS-721 Actual Test & MS-721 Test Torrent

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q288-Q293):

NEW QUESTION # 288
Case Study 3 - Contoso, Ltd
Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely.
Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Requirements
Planned Changes
Contoso plans to implement the following changes:
- Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
- Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
- Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+14165555555 must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
- The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
- The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls.
- The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
- During Teams meetings, the sales team must have a watermark displayed on shared content.
You need to address the issue reported by the Toronto office user.
You create a new calling policy.
What should you do next?

Answer: D


NEW QUESTION # 289
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: You run the New-CsHybridTelephoneNumber cmdlet.
Does this meet the goal?

Answer: B


NEW QUESTION # 290
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).
Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?

Answer: B

Explanation:
Issues that affect outbound direct routing calls
You might experience various issues when you use Direct Routing to make outbound calls from a Microsoft Teams client to a Session Border Controller (SBC). These issues include the following:
An incorrect caller ID is displayed to the call recipient.
A connection to the SBC is not established.
Some users in a tenant are unable to make calls.
No users in a tenant are able to make calls.
No users are able to make calls
If none of the users are able to make calls, the calls are probably not reaching the SBC. Check for one of the following causes.
Cause 1
Teams has a disabled gateway.
Resolution 1
Use the Microsoft Teams admin center to make sure that the gateway that's used by Teams is available and enabled.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/issues-with-outbound


NEW QUESTION # 291
Your company has a main office in Seattle and a branch office in Portland.
The company has a Microsoft 365 E3 subscription that uses Microsoft Teams.
You configure and assign a network roaming policy to each office.
You need to ensure that when a user joins a meeting from either office, the assigned network roaming policy settings are used.
What should you do from the Microsoft Teams admin center?

Answer: D

Explanation:
Once you configure your network roaming policies, you need to enable Network configuration lookup* within each of your Meeting Policies in the Teams admin center under Meetings > Meeting Policies.
https://learn.microsoft.com/en-us/microsoftteams/manage-your-network-topology#enabling- network-roaming-policies


NEW QUESTION # 292
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?

Answer: A

Explanation:
https://learn.microsoft.com/en-us/powershell/module/skype/new-cstenantdialplan?view=skype-ps


NEW QUESTION # 293
......

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