MB-280日本語講座、MB-280技術内容

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Microsoft MB-280 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure Customer Data Privacy Settings and Establish Data Policies20-25%- Configure data policies
  • 1. Configure data policies for compliance requirements
  • 2. Implement data masking and anonymization
  • 3. Configure data retention and lifecycle policies
- Configure customer profile configuration
  • 1. Configure unified customer profile schema
  • 2. Configure customer identifier and primary key settings
  • 3. Configure consent and preference settings
Topic 2: Configure Insights and Customer Card10-15%- Configure subscriptions and alerts
  • 1. Configure threshold-based alerts
  • 2. Configure notification preferences
  • 3. Configure automated subscriptions
- Configure customer insights card
  • 1. Configure real-time and batch insights
  • 2. Configure card visibility and permissions
  • 3. Configure card components and layout
Topic 3: Configure Data Ingestion20-25%- Manage data transformations
  • 1. Configure data enrichment processes
  • 2. Validate and monitor data quality during ingestion
  • 3. Configure data mapping and field transformations
- Configure data sources and connectors
  • 1. Configure Microsoft connectors for data ingestion
  • 2. Configure data import schedules and mappings
  • 3. Configure custom data sources
Topic 4: Manage Overlapping Identities and Unify Customer Profiles15-20%- Configure identity resolution
  • 1. Manage identity relationships and graphs
  • 2. Configure identity matching rules and thresholds
  • 3. Configure deduplication and merging rules
- Manage unified profiles
  • 1. Validate unified customer profiles
  • 2. Review and resolve identity conflicts
  • 3. Configure confidence scoring for merged profiles
Topic 5: Create and Configure Segments and Measures25-30%- Create and configure customer segments
  • 1. Configure dynamic and static segments
  • 2. Create segments based on customer activities and attributes
  • 3. Create segment definitions using conditions and combinations
- Create and configure measures
  • 1. Create measures using calculations and aggregations
  • 2. Configure metric hierarchies
  • 3. Create computed attributes and measures

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素敵なMB-280日本語講座 & 合格スムーズMB-280技術内容 | 実用的なMB-280過去問題 Microsoft Dynamics 365 Customer Experience Analyst

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Microsoft Dynamics 365 Customer Experience Analyst 認定 MB-280 試験問題 (Q112-Q117):

質問 # 112
One of the data sources being ingested into Dynamics 365 Customer Insights - Data is Microsoft Dataverse. During the unification process, you need to identify the primary key.
Which three data types can you use as a primary key attribute? Each correct answer presents a complete solution. Choose three. NOTE: Each correct selection is worth one point.

正解:B、D、E

解説:
In Dynamics 365 Customer Insights - Data, primary key attributes must uniquely identify records and be consistent across the data source.
Whole Number and GUID are commonly used data types for primary keys because they can uniquely identify records and are natively supported for primary keys in databases.
String can also be used as a primary key if it uniquely identifies each record (e.g., an email address).
Integer and Boolean are generally not used as primary keys in Customer Insights because they may not provide unique identifiers suitable for all scenarios.


質問 # 113
You are implementing a new Dynamics 365 Customer Insights - Data environment for your organization.
You complete ingesting the data you need to unify and navigate to the correct page in the Customer Insights - Data application to begin the unification process.
You need to complete the first part of the unification process following best practices.
Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer are a. Arrange the five actions in the correct order.

正解:

解説:


質問 # 114
HOTSPOT
A company generates leads from a webform. Salespeople manage leads by country/region. All salespeople are part of the same Dynamics 365 Sales team.
The sales manager requires the following functionality:
Automate lead assignments.
Ensure each seller can never have more than 20 open leads.
You create a country/region attribute for the process. You must simplify the process. You plan to use segments when possible.
You need to create a lead assignment rule for each country/region.
Which configurations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

正解:

解説:

Explanation:


質問 # 115
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are reviewing a Dynamics 365 implementation for your customer.
During the review, the customer tells you that they want a central search function which displays results by relevance.
You need to prepare to configure Dataverse search for the implementation.
Solution: Ensure that you add columns to the search criteria by editing the Advanced Find view for each table.
Does this meet the goal?

正解:A

解説:
Correct:
* Recognize that when you enable Dataverse search, it is enabled for all model-driven apps.
Turning on Dataverse search allows global search in all model-driven apps in that environment and allows generative AI experiences to work.
Incorrect:
* Ensure that any tables you wish to display results from are included in the model-driven apps.
* Ensure that you add columns to the search criteria by editing the Advanced Find view for each table.
Reference:
https://learn.microsoft.com/en-us/power-platform/admin/configure-relevance-search-organization


質問 # 116
Hotspot Question
You are working a list of leads in Dynamics 365 Sales.
You have a custom security role that contains the following privileges:
- create and edit user-level privileges on the lead and note entities.
- business unit-level append, append to, and assign privileges on the
lead and note entities.
- organization-level share privileges on the lead and note entities.
You need to perform the following actions on leads:
- add notes to leads.
- assign leads to other users.
How should you manage leads? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

正解:

解説:

Explanation:
Add notes to leads - "Leads owned by you only"
The role has user-level create and edit privileges on the lead and note entities, meaning the user can only create and edit records that they personally own.
Assign leads to other users - "Leads owned by your business unit and its child business units only" The role has business unit-level assign privileges, which allows the user to assign leads within their own business unit and its child business units but not across the entire organization.


質問 # 117
......

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